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Best Western The Westerly Hotel

Property class: 3

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Photo gallery for Best Western The Westerly Hotel

A hotel room with a large bed, bedside lamps, a desk, and a chair. - Best Western The Westerly Hotel (Courtenay)
A spacious lobby with a stone fireplace, comfortable seating, and large windows offering views of the outdoors. - Best Western The Westerly Hotel (Courtenay)
A modern lounge area with a fireplace, leather seating, and large windows offering a view of the cityscape. - Best Western The Westerly Hotel (Courtenay)
A modern restaurant with a high ceiling, large windows, and a view of the parking area. - Best Western The Westerly Hotel (Courtenay)
A reception area with a wooden counter, a staircase, and a stone wall. - Best Western The Westerly Hotel (Courtenay)
Consider a stay at Best Western The Westerly Hotel and take advantage of free full breakfast, dry cleaning/laundry services, and a fireplace in the lobby. The on-site American cuisine restaurant, The Westerly Restaurant, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible, Balcony

A hotel room with a bed, a desk, a chair, a lamp, and a large window with curtains.

Standard Room, 1 Queen Bed, Accessible, Balcony

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, desk, chair, TV, and a minibar.

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pet Friendly)

A hotel room with a bed, desk, chair, and a small kitchenette.

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pet Friendly)

8.4 out of 10
Very good
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

A hotel room with a bed, a desk, a television, a microwave, and a refrigerator.

Standard Room, 1 King Bed, Non Smoking, Balcony

9.2 out of 10
Wonderful
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Shower Only)

A hotel room with two beds, a desk with a chair, a TV, and framed artwork on the walls.

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Shower Only)

9.0 out of 10
Wonderful
(34 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Courtenay, Best Western The Westerly Hotel is in the city center and near the airport. Sid Williams Theatre and Comox Valley Art Gallery are cultural highlights, and some of the area's attractions include Courtenay and District Museum and Paleontology Centre and Archie's Entertainment. Puntledge River Hatchery and Seal Bay Nature Park are also worth visiting. Discover the area's water adventures with kayaking and sailing nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails. Visit our Courtenay travel guide
Map
1590 Cliffe Ave, Courtenay, BC, V9N 2K4

What's nearby

  • Sid Williams Theatre
    11 min walk - 0.6 miles
  • Courtenay and District Museum and Paleontology Centre
    12 min walk - 0.7 miles
  • Simms Millennium Park
    13 min walk - 0.7 miles
  • Driftwood Mall
    18 min walk - 1.0 mile
  • Courtenay and District Memorial Outdoor Pool
    18 min walk - 1.0 mile

Getting around

  • Comox, BC (YQQ-Comox Valley)
    12 min drive

Restaurants

  • McDonald's
    4 min walk
  • Gladstone Brewing Company
    11 min walk
  • Dairy Queen
    6 min walk
  • 7-Eleven
    13 min walk
  • Thrifty Foods
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chalk Lounge
  • The Westerly Restaurant

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (14,000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 21
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 21
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: CAD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 21 (subject to availability)
  • Late check-out fee: CAD 21 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Frequently asked questions

Is Best Western The Westerly Hotel pet-friendly?

Yes, Best Western The Westerly Hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of CAD 20 per accommodation, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western The Westerly Hotel?

Check-in start time: 3 PM; Check-in end time: anytime. Early check-in is available for a fee of CAD 21 (subject to availability).

What time is check-out at Best Western The Westerly Hotel?

Check-out is at 11:00 AM. Late check-out is available for CAD 21 (subject to availability).

Where is Best Western The Westerly Hotel located?

Located in the heart of Courtenay, this hotel is within a 15-minute walk of Comox Valley Art Gallery, Codes Country Lanes, and Sid Williams Theatre. Native Sons Hall and Air Park Lagoon are also within 15 minutes.

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Reviews

Best Western The Westerly Hotel Reviews

8.4

Very Good

9.0

Cleanliness

8.4

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 467 out of 1036 reviews
Rating 8 - Good. 384 out of 1036 reviews
Rating 6 - Okay. 126 out of 1036 reviews
Rating 4 - Poor. 39 out of 1036 reviews
Rating 2 - Terrible. 20 out of 1036 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a very convenient location.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good value. Hot breakfast which was good. Rooms were spacious clean and quiet
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean. Breakfast was good and staff were all nice and friendly
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was lovely - one was even a trainee :)
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, helpful, and accommodating. There’s construction happening on site, so made sure to be clear about where to park and where things were. Room was great. Had a little more noise at night due to facing the street and people hanging out outside, but that wasn’t the responsibility of the hotel.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable and the pillows were great!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and breakfast was good
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
A place for a good night sleep. Nothing special. Just good beds and friendly staff. Breakfast eggs are the only healthy option. It's great that they allow dogs given that there are not too many options out there for families with pets.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful. Was a good place to stop to sleep for one night. The sheets were clean. There was a long hair on the baseboard in the bathroom. The sitting area was very cozy. Seemed to be many items missing at the breakfast. Over all a one night stay would be sufficient for me
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The needs were comfortable, the breakfast was decent
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The staff were amazing and friendly. The rooms were clean and quiet.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
Older property, well maintained but with a really weird room setup. Room was clean and spacious, bed was very comfortable. Breakfast was typical hotel buffet food. Not great. Overall a decent place.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and parking, clean rooms, and nice breakfast. Friendly, helpful staff.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. Staff was friendly and helpful. Good value for the money. Will stay again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very short stay at this location. Room was wonderful! Staff was very helpful. Hotel was quiet and well kept. Beds were comfortable.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights and breakfast was good in a large open room with lots of seating. Room was quiet and we were in the mountain view building 3rd floor, so had a view of the top of some mountains. Traffic on street was busy during day but quiet at night.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money place to stay. Accessible, free parking, breakfast iincluded.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Warm welcome, comfortable room, good location
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Staff were great. Facilities were low end and needing upgrades.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in a nice clean room with daily housekeeping service. Our suite was accessible so the walk in shower was a nice touch. Great staff and a nice property that is centrally located in Courtenay. We have stayed there several time while in Courtenay 5 Stars.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is much older than it appears in the picture. But considering that, it is well-maintained and exceptionally clean. Interior of the room doesn't look as old (in fact the decor feels quite new/updated) as the building itself however, you can still tell that it is "old" by the odor and the look of the corridor. Definitely over-priced in my opinion albeit the stay is satisfactory
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only here for a night but it was clean, staff were nice, wifi worked great.. no complaints!
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Without a vehicle, connecting with transportation was difficult. The hotel is on a main road and was quite noisy. Being on the ground floor, I had people (some homeless) looking in my windows.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
A good stay, room was comfortable and as described. Breakfast was ok for a hotel buffet.
Stayed 2 nights in Feb 2026