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Wintergarden Inn

Property class: 2.5

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Photo gallery for Wintergarden Inn

A fenced pool area with a blue pool, palm trees, and a building with a blue roof in the background. - Wintergarden Inn (Crystal City)
A reception area with a counter, water dispensers, a coffee machine, and a small refrigerator. - Wintergarden Inn (Crystal City)
A row of motel buildings with a blue roof, a parking lot, and a palm tree. - Wintergarden Inn (Crystal City)
A living room with a brown leather sofa, a wooden coffee table with a floral centerpiece, and a television mounted on the wall. - Wintergarden Inn (Crystal City)
A hotel room with two beds, a desk with a TV, a chair, and a small table. - Wintergarden Inn (Crystal City)
Wintergarden Inn provides amenities like free breakfast and laundry facilities. Guests can connect to free in-room WiFi.

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 King Bed

A hotel room with a bed, two bedside tables with lamps, a chair, and a desk.

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk with a computer, and a lamp.

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Room, 1 King Bed, Accessible

A hotel room with a bed, two bedside tables with lamps, a chair, and a desk.

Single Room, 1 King Bed, Accessible

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds, Accessible

A hotel room with two beds, a desk with a TV, a chair, and a small table.

Double Room, 2 Queen Beds, Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Crystal City is home to Wintergarden Inn. Crystal City Popeye Statue is a local landmark, and the area's natural beauty can be seen at Juan Garcia Park and Oak Park. Visit our Crystal City travel guide
View more Motels in Crystal City
Map
2516 N Highway 83, Crystal City, TX, 78839

What's nearby

  • Juan Garcia Park
    3 min drive - 2.4 miles
  • Crystal City Popeye Statue
    4 min drive - 2.4 miles
  • Victor H. Lopez Library
    4 min drive - 2.4 miles
  • Oak Park
    4 min drive - 3.3 miles
  • Nueces River
    5 min drive - 2.2 miles

Getting around

  • San Antonio International Airport (SAT)
    148 min drive

Restaurants

  • Miguelito's
    2 min drive
  • Dairy Queen
    9 min walk
  • Golden Chick
    3 min drive
  • Dairy Kreme
    2 min drive
  • Pizza Hut
    13 min walk

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  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free breakfast available

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

Is Wintergarden Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Wintergarden Inn?

Check-in begins at 3:00 PM.

What time is check-out at Wintergarden Inn?

Check-out is at noon.

Where is Wintergarden Inn located?

Situated in Crystal City, this motel is within 3 mi (5 km) of Juan Garcia Park, Crystal City Popeye Statue, and Victor H. Lopez Library. Oak Park is 2.3 mi (3.7 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Wintergarden Inn Reviews

6.8

7.2

Cleanliness

7.6

Location

7.4

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 30 out of 99 reviews
Rating 8 - Good. 23 out of 99 reviews
Rating 6 - Okay. 17 out of 99 reviews
Rating 4 - Poor. 8 out of 99 reviews
Rating 2 - Terrible. 21 out of 99 reviews

Reviews

Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Very clean room
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel was very clean and staff extremely helpful. The room could have benefited from more lighting.
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Leanne

Liked: Cleanliness, staff & service
Clean & comfortable. They do not serve breakfast. Rooms have dated decor & some furniture pueces a bit shop worn. Staff very friendly & accomodating.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

YOLANDA

Liked: Cleanliness, amenities, property conditions & facilities
It was Clean very friendly so polite the only thing was there were so many dogs outside don’t know where they were coming from if it was guest dogs not sure but they scared us came out of nowhere but it was a nice hotel thank you
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Billy

Disliked: Staff & service
My biggest problem was that I booked a room online and when I got there the girl at the desk was "oh we rented out the entire hotel to some company." Like no big deal figure it out...
Stayed 1 night in May 2026
Verified review

4/10 Poor

Shondell

Disliked: Cleanliness, property conditions & facilities
only place available
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Margie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The stuff was very friendly, but needs to be cleaned a lot better. The owner needs to put money back into his hotel like new towel and sheets
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everthing ok
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Wendy

Disliked: Staff & service, room comfort

little things

Found out the hard way that there was no joiner strip between carpet and floor of bathroom. Many carpet tacks stiking up, not a nice way to wake up in the morning. Lobby at checkin was heavily smoke-filled from insence--spent the next half hour sneezing.
Verified review

2/10 Terrible

Tabitha

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Had 3 rooms all 3 TVs did not work…in one room A/C did not work moved rooms 3 times one of the time we changed rooms is because they put us in someone else room. Last room bathroom was invested with bugs. Not worth the $135.
Stayed 1 night in Aug 2024
Verified review

2/10 Terrible

Sofia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We waited for over 30 minutes to check in (5 PM), staff was not 24/7. After we finally got someone, to check us in, we were told that our room was missing a towel and they would be by to drop it off after they came out of the dryer. We were not given a second towel. We left to run errands and came back in the evening. When we came back, we noticed they did NOT give us a second told and after trying to call front desk for a towel (around 9 PM after being told they were 24/7) we got NO answer and how to share a towel. The tub would not drain properly either, the AC unit would randomly turn off that we needed to manually turn it off and turn it back on for it to kick in. The following day we left to run errands and after coming back, our room key cards were NOT working & we had to show proof we paid for the whole weekend and not just a single night. THEN we were finally given a second towel that we had requested upon arrival, and put the towel to the side without thinking much of it. At the end of the night, AFTER showering and USING the towel, we noticed one of the towels we were given actually had MOLD ON IT. The worst of it, this door had NO LOCK and we were NOT able to move rooms, but we had already paid for the weekend. When we tried checking out (around 9 AM), NO ONE was at the front desk and we tried to call MULTIPLE times. Will not be coming back here ever again.
The mold on the towel.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Joseph

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 2 nights in Aug 2026
Verified review

2/10 Terrible

Alfredo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Tom

Disliked: Staff & service
We made a reservation around 9 PM on Saturday the 22nd and it was accepted and booked for that night. We made the reservation through Expedia. We arrived at the Wintergarden Inn in Crystal City TX around 10 PM. The office was closed so we called the Inn's after hours phone number but no one answered. I let the phone ring at least 20 times, if not more before hanging up. Needless to say, there was no recording that came on, so I could not leave a message. We were exhausted as we drove for many hours that day. I was going to call Expedia to request a refund but at that point we just wanted to find another hotel and get to bed. I don't know why Wintergarden Inn took our reservation that we made through Expedia if they are not open in the late evening and do not have anyone manning the front desk. Also, Expedia did not mention that the Inn was closed. I made the reservation online through Expedia and did not speak with anyone at Expedia, but it would have been helpful if Expedia had mentioned in their information about the Wintergarden Inn that it closed in the evening. So, my complaint about the Wintergarden Inn is that they did not answer their after hours phone number. I wonder who the guests contact should they need assistance after the front desk closes. I have yet to contact Expedia as we are still traveling, but I will soon. I know they will refund me, I have no doubt about that. If you want to stay at the Wintergarden Inn make sure you check on when they close.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Esau

Disliked: Staff & service
T
Stayed 1 night in May 2022
Verified review

10/10 Excellent

kimia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and clean room

It’s a nice, simple and clean place to sleep. Staff was nice. Would stay here again when in town.
Stayed 1 night in Sep 2020
Verified review

2/10 Terrible

Mary Carmen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad management

We arrived in the middle of the night only to be told by the owner that none of the rooms were clean, so the deal was off leaving us with the task of finding another room in another town before midnight.
Stayed 1 night in Sep 2020
Verified review

2/10 Terrible

Jeny

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in this hotel for work related reason it’s supposed to be the decent one in town if you don’t wanna drive to next town, and I assumed since it’s in Expedia it should be okay, worst mistake ever we got 3 rooms they were filthy nasty the towels supposed to be white they were yellowish the hair dryer caught on fire on one of the rooms the carpet sticky I mean I do t mi d the hotel to be old but filthy us something different, bed bugs I wasn’t able to sleep I end up sleeping in my truck and it was the same in the 3 rooms never again we would go back to that hotel and I definitely not recommend it to stay there if you happen to be in this town drive to the near by town don’t stay here!
Stayed 1 night in Aug 2020
Verified review

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great with great location. I have no further comments.
Stayed 1 night in Jun 2020
Verified review

6/10 Okay

Christy

Liked: Cleanliness
Property is showing signs of aging but overall it was clean.
Stayed 2 nights in Apr 2020
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Remember that you get what you pay for. I checked in and my 1st room had no power. 2nd room had no a/c. A/C was eventually repaired, but the room never got below 80 degrees. I stayed here out of necessity, and I got what I paid for.
Stayed 1 night in Apr 2020
Verified review

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great hotel. The staff is very friendly and helpful wonderful place and great price
Stayed 2 nights in Mar 2020
Verified review

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A+++

Nice people and very Quite
Stayed 2 nights in Mar 2020
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn't find our reservation, tried to charge us more than the reserved price.
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Maria

Liked: Cleanliness, staff & service
Very Calm, clean and comfortable, price was on my budget , definitely I Will go back !
Stayed 1 night in Oct 2019