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JW Marriott Hotel Macau

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Photo gallery for JW Marriott Hotel Macau

A spacious lobby with a central seating area, a grand staircase, and a large chandelier. - JW Marriott Hotel Macau (Cotai)
A large outdoor swimming pool surrounded by palm trees and lounge chairs, with two tall buildings in the background. - JW Marriott Hotel Macau (Cotai)
A modern bar area with a counter, bar stools, and a view of an outdoor garden with palm trees and a pool. - JW Marriott Hotel Macau (Cotai)
A modern hotel room with a sofa, ottoman, and chairs, a coffee table, a bookshelf, and large windows offering a view of the outdoors. - JW Marriott Hotel Macau (Cotai)
A modern hotel room with a large bed, a TV, a seating area with a glass table, and a balcony with a city view. - JW Marriott Hotel Macau (Cotai)
Luxury
5.0 star property
9.2

Wonderful

Elegant sanctuary in Macau

Expansive gardens surround the lazy river and waterslide, creating a playful oasis for families. Guests can enjoy hot stone massages at the spa after dining at one of four restaurants. The poolside bar serves refreshing drinks near the children's pool, perfect for days in the Cotai sunshine.

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free airport shuttle
  • Parking included
  • Free WiFi

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Executive Suite, 1 King Bed

A modern hotel room with a large window, a sofa, a coffee table, and a desk with a chair.

Executive Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 96 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Pool View

A modern hotel room with a large bed, a sitting area with a sofa and armchair, a small table with a teapot, and a view of a cityscape through large windows.

Executive Room, 1 King Bed, Pool View

  • Resort view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

A spacious lobby with a grand chandelier, a central staircase, and modern seating areas.

Room, 1 King Bed

9.2 out of 10
Wonderful
(12 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Balcony (Retreat Pool Suite, Executive Lounge )

A modern living room with a flat-screen TV, a glass coffee table, a sofa, and a lamp.

Executive Suite, 1 King Bed, Balcony (Retreat Pool Suite, Executive Lounge )

  • 96 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

A spacious lobby with a grand chandelier, a central staircase, and modern seating areas.

Room, 1 King Bed, Pool View

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Pool View

A modern hotel room with two beds, a dining table, a TV, and a bathroom visible through an open door.

Executive Room, 2 Double Beds, Pool View

  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds

A spacious lobby with a grand chandelier, a central staircase, and modern seating areas.

Room, 2 Double Beds

10.0 out of 10
Exceptional
(8 reviews)
  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Pool View

A modern hotel room with two beds, a dining table, a TV, and a bathroom visible through an open door.

Room, 2 Double Beds, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed, Balcony (Retreat Pool Suite, Executive Lounge ) (1 King Bed)

A hotel lobby with a central seating area, a bar, and a decorative wall.

Executive Suite, 1 King Bed, Balcony (Retreat Pool Suite, Executive Lounge ) (1 King Bed)

  • 96 sq m
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Cotai, JW Marriott Hotel Macau is connected to a shopping center. Cotai Strip and Macau Tower are notable landmarks, and if an activity is on the agenda, check out Macau Fisherman's Wharf. University of Macau and Macau Tower Convention and Entertainment Centre are two other places to visit that come recommended. Visit our Cotai travel guide
Map
Estrada da Baía da Nossa Senhora de, Esperança, s/n, Cotai, Das Ilhas

What's nearby

  • A nighttime cityscape with illuminated buildings and a tree-lined foreground.
    Cotai Strip
    14 min walk - 0.8 miles
  • The Venetian Hotel with a prominent tower and a bridge.
    Venetian Macao Casino
    17 min walk - 0.9 miles
  • Galaxy International Convention Center
    2 min walk - 0.1 miles
  • Galaxy Arena
    8 min walk - 0.5 miles
  • Cotai Arena
    9 min walk - 0.5 miles

Getting around

  • Cotai West Station
    5 min walk
  • Zhuhai Station
    19 min drive
  • Macau Intl. Airport (MFM)
    11 min drive

Restaurants

  • Vergnano Italian Restaurant
    10 min walk
  • 星巴克
    10 min walk
  • Urban Kitchen 名廚都匯
    1 min walk
  • Cha Bei
    6 min walk
  • Passion by Gerard Dubois
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 11:00 AM to 9:00 PM at scheduled times
  • Free area shuttle
  • Free casino shuttle
  • Free ferry terminal shuttle
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MOP 338.80 for adults and MOP 165 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • The Lounge
  • The Pool Bar
  • Urban Kitchen

Things to do

  • Children's club
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Lazy river
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Double-glazed windows
  • Non-plastic coffee stirrers available
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 29 to March 13:
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MOP 500.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately MOP 338.8 for adults and MOP 165 for children
  • Rollaway bed fee: MOP 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests.
Please note breakfast-inclusive rate plans include breakfast for a maximum of 2 adults. Additional charges apply for more than 2 adult guests.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does JW Marriott Hotel Macau have a pool?

Yes, this property has an outdoor pool and a children's pool. The pool is closed seasonally each year from December 29 to March 13.

Is JW Marriott Hotel Macau pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at JW Marriott Hotel Macau?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at JW Marriott Hotel Macau?

Check-out is at 11 AM.

Does JW Marriott Hotel Macau provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 11 AM–9 PM at scheduled times.

Where is JW Marriott Hotel Macau located?

This family-friendly Cotai hotel is located near the airport, 1 mi (1.6 km) from Cotai Strip, and within 6 mi (10 km) of University of Macau and Macau Tower Convention and Entertainment Centre. Macau Tower and Hac Sa Beach are also within 6 mi (10 km). Cotai West Station is only a 5-minute walk and Pai Kok Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

JW Marriott Hotel Macau Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 726 out of 1013 reviews
Rating 8 - Good. 208 out of 1013 reviews
Rating 6 - Okay. 43 out of 1013 reviews
Rating 4 - Poor. 19 out of 1013 reviews
Rating 2 - Terrible. 17 out of 1013 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
服務態度好
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
各部門的職員都專業有禮, 房間整潔, 影觀超好！早餐質量皆好！唯一少少瑕疵是床頭電源插座, 一邊內部接觸不良, 充不了電； 另一邊插口位移位, 插脚插不入！房間#26.216
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My elderly parents had a great experience here. Staff was really attentive and helpful.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
너무 친절하시고, 깨끗하고 그냥 최고
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and luxury hotel decor and great facilities
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋습니다
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good location

地點好，shopping同去官也街都非常方便。服務好，前台員工Kaye很細心，溝通過程愉快。房間舒適，只是有線的風筒不太方便。整體不錯，推薦！
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
리셉션 직원분이 특히나 너무 친절하고 직원분들이 세심하게 배려해주셔서 감동받았습니다. 다시 마카오에 오게되다면 다시 JW메리어트호텔에 방문하고싶고 친구들에게도 추천하고싶습니다. 덕분에 부모님 아이들 다 만족하는 즐거운 여행이었습니다👍
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

world of best hotel

jw marriott 호텔중에서도 가장 청결하며 좋은 서비스를 제공한다
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious, comfy with nice view. Staff are helpful and especially attentive to elderly. Complimentary breakfast is delcious with lots of variety Only 1 minus--the pillows. Didn't notice the pillows were a bit too soft. So kept waking up at night and fixed the pillow.
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

조식/라운지 옵션을 만드는 것이 필요할 것 같네요.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

Really amazing hotel. The service was exceptional, the room was perfect. Everyone was very friendly and so attentive. They seem to have everything you could ever need in the room and the staff where very detail focussed, noticing we had a lot of shoes and had lots of charging cables so a shoe rack and cable ties arrived in an evening. The executive lounge I think is good value for money too, they say you have hors d'oeuvre and cocktails from 6pm but really it’s a buffet dinner and every type of drink. The location is very close to the strip and the Light Rail but being a separate complex (Galaxy) means it’s a bit quieter and easier when you want to step away but still have restaurants and shops available. Honestly, I think when I’m in the region again I’ll probably go for a couple of days just for the hotel. You also have access to some facilities in the Ritz Carlton, which has great restaurants and a super bar which is worth a visit. My thanks to Kayla and Celine at reception, Inga in the executive lounge, Rochelle the room attendant for making our stay so special!
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

굿굿

말이 필요없습니다. 최고입니다.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

服務態度非常好

行政酒廊餐廳都記得我們
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
생일 기프트(케잌 등)를 포함해서 모든 서비스가 좋았습니다. 아이와 좋은 시간 보낼 수 있었습니다.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was exceptional. From the warm welcome to the impeccable service, every aspect of our stay exceeded our expectations. The family-friendly amenities were impressive, and the personalized touch in helping us celebrate our 10-year anniversary was truly appreciated. We look forward to returning for another extraordinary experience in the future.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality of service

Good service
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친절의 완벽함
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很好的酒店

前堂服務好，謝謝前堂Sylvia 服務好，餐飲服務都很棒。 早晨選擇都不錯
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很好的酒店

前堂服務好，謝謝前堂Sylvia 服務好，餐飲服務都很棒。 早晨選擇都不錯
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heartwarming gifts and wonderful hospitality, so we had a very enjoyable hotel life!
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가족여행 호캉스

솔직히 프론트에서 대기가 길고 새치기도 있고 그런데 하우스키퍼와 도어맨등은 너무 고마웠어요 대체적으로 상당히 마음에 들어요
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常棒，天浪淘園很好玩，適合全家出遊，工作人員也十分友善，去別的飯店也很方便！
Stayed 1 night in Jun 2024