Here's a more polished and professional version of your review:
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It was a pleasant one-night stay overall, but we left with mixed feelings.
We were warmly welcomed by the night receptionist, who was very polite and helpful. Even though the cafeteria was already closed, he kindly arranged a coffee for us upon request, which we truly appreciated.
Unfortunately, our experience was overshadowed by an interaction with another staff member at the reception. I believe her name was Stacy. At first, she was friendly and introduced herself. However, after some time, her behavior changed, and she began making inappropriate and racist remarks about India and the Indian community.
We were deeply disappointed and uncomfortable. We even considered reporting the incident to the police, but after a long journey, we chose to leave the hotel without creating a confrontation.
I hope the hotel takes this feedback seriously and ensures that all staff members are trained to treat every guest with respect and professionalism, regardless of their nationality or background. No guest should have to experience such behavior.
This version is firm, factual, and more likely to be taken seriously by hotel management or on a public review site.