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Novotel Köln City

Property class: 4

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Photo gallery for Novotel Köln City

A rooftop terrace with lounge chairs and potted plants. - Novotel Köln City (Cologne)
Property video
A hotel reception area with a marble wall, multiple screens, and a tiled floor. - Novotel Köln City (Cologne)
A hotel room with a large bed, a desk, a chair, a small table, and a large window with curtains. - Novotel Köln City (Cologne)
A gym with treadmills, a rowing machine, and a stationary bike, large windows, and a green wall. - Novotel Köln City (Cologne)
At Novotel Köln City, you can look forward to a rooftop terrace, a garden, and an arcade/game room. For some rest and relaxation, visit the sauna. The on-site restaurant, Novo2, offers breakfast, lunch, dinner, and kids' meals. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Superior Room, 1 Queen Bed with Sofa bed

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Executive Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a nightstand, a lamp, and a large abstract painting on the wall.

Executive Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Twin Room, 2 Twin Beds

A hotel room with a bed, a desk with a chair, a TV, and a large window with curtains.

Standard Twin Room, 2 Twin Beds

8.8 out of 10
Excellent
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(128 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Old Town Cologne, a neighborhood in Cologne, Novotel Köln City is near a metro station and on a river. Rautenstrauch-Joest-Museum and German Sport and Olympics Museum are cultural highlights, and travelers looking to shop may want to visit Rheinau Harbour and Old Market. Traveling with kids? Make time for Phantasialand, or check out an event or a game at LANXESS Arena. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Visit our Cologne travel guide
Map
Bayenstr. 51, Cologne, NW, 50678

What's nearby

  • A waterfront cityscape with modern architecture during sunset.
    Rheinau Harbour
    4 min walk - 0.3 miles
  • A glass sculpture display in a shopping mall.
    Chocolate Museum
    9 min walk - 0.5 miles
  • A historic church with a tall spire and a modern building with balconies.
    Hay Market
    15 min walk - 0.8 miles
  • A cobblestone square with outdoor cafes, autumn trees, and historic buildings.
    Old Market
    17 min walk - 0.9 miles
  • A cathedral with two tall spires, a river with boats, and a cityscape with buildings and trees.
    Cologne Cathedral
    3 min drive - 1.5 miles

Getting around

  • Cologne Süd Station
    4 min drive
  • Severinstrasse U-Bahn
    8 min walk
  • Cologne - Bonn Airport (CGN)
    16 min drive

Restaurants

  • Ramen Kagetsu
    7 min walk
  • La Capannina
    3 min walk
  • Ristorante Palermo
    7 min walk
  • Chez Gus
    2 min walk
  • Ahlan Imbiss
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 21 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 24 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Novo2

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Library
  • Sauna

Family friendly

  • Arcade/game room
  • Children's games
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,745 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% organic food
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Self parking fee: EUR 21 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Frequently asked questions

Is Novotel Köln City pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 21 per day.

What time is check-in at Novotel Köln City?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Novotel Köln City?

Check-out is at noon.

Where is Novotel Köln City located?

This family-friendly Cologne hotel is located on a river, within 1 mi (2 km) of Rheinau Harbour and Cologne Cathedral. LANXESS Arena is 1.7 mi (2.7 km) away. Severinstrasse U-Bahn is 8 minutes by foot and Ubierring U-Bahn is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Köln City Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 585 out of 1006 reviews
Rating 8 - Good. 325 out of 1006 reviews
Rating 6 - Okay. 66 out of 1006 reviews
Rating 4 - Poor. 13 out of 1006 reviews
Rating 2 - Terrible. 17 out of 1006 reviews

Reviews

Verified review

8/10 Good

Jerome Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a family of 5 to stay.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Deb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and spoke English, which was appreciated. The room was comfortable and the shampoo/condition was Rituals, which was nice!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Morium

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly Very clean everywhere
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Duygu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room 👍 Staff 👍 Parking 👍
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Mario Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient hotel in the center -but not quite- of Cologne. You may walk to main city landmarks. Find restaurants idem. The Rhine pretty much next door. Ample rooms, comfy beds. Helpful and accommodating staff. Very nice breakfast.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent. Clean, comfortable and only a short walk to the main areas of cologne and perfect for the chocolate factory museum.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Kian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in and checked out staffs were friendly and helpful. Hotel is about 20 minutes walk from the Cologne Cathedral. The were a lot to see along the way and this made the walk relatively enjoyable.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

sean A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so accommodating and made us feel so very welcome during our stay. Our room was impeccable and absolutely clean, the hotel itself is in such a convenient location. I loved every moment of our stay.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely stay and met all our needs as a family of 4. Splitting the sofa bed to have the beds apart a bit would've worked a bit better for us but that's a personal thing. The main bed was really comfy! Water pressure was crap so that needs addressed however I do think they are maybe just being more cautious with water use given the heat waves! So that's ok. It's not a bad location at all. Rooms really quiet. We used the bar area and the possibility to buy a few drinks/snacks from the fridges across from the reception was great. I'd recommend the hotel to friends
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a relaxed stay. All the staff were so helpful and friendly - reception, breakfast, housekeeping. Our flight was cancelled and the hotel gave us the same rooms for an extra night without any fuss.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for two nights with our two young kids. The room was clean, tidy, and in a nice part of town, the restaurant was also tasty. The staff were welcoming, and friendly. We would stay here again!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Tessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Made stay very pleasant
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
Great room and excellent location!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Eva

Very clean room with comfy beds. Great to have a kettle in the room,water cooler in lobby and amazing view from the gym
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Maricris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and bed was comfortable and clean. I didn't have breakfast but overall, happy with my stay.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Dinu

Liked: Cleanliness, staff & service, amenities
The rooms were very clean and the staff very professional
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel for the price, really clean, quiet rooms, comfy bed. Great experience.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Chi-Lun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

The staffs are very friendly, the room is also good. Location is also close to center, so very convenient for center tour.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities
The reception staff were friendly and professional, reception areas very nice. The room was very clean and modern, well paid d out. Would have given 5 stars but the pillows were t good and the bed was a bit firm for me.
Nice view of the river
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Olgu

Liked: Cleanliness, staff & service, amenities
The room was neat and clean. The staff were friendly and helpful. The location was good enough to walk towards the Centre.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Good convenient location
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Gizem

Liked: Cleanliness, staff & service, amenities
Clean room comfortable beds good conditioner
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Karolina

Liked: Cleanliness, staff & service, amenities
Room was very clean and comfortable. Breakfast was excellent and well staffed, meaning items were refilled quickly and efficiently. Location was perfect for us as a family - we came for the Christmas markets and the train car taking you around the four main ones was a few minute walk!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Lita

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean comfy room. Easy 30 min walk along the river to the hotel from central station. I slept so well, I didn't have time to have the included breakfast. Staff on reception at check in very welcoming and I was able to check in a little early which was great.
Stayed 1 night in Mar 2026