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Best Western Plus Hotel Köln City

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Photo gallery for Best Western Plus Hotel Köln City

An outdoor patio area with tables and chairs, umbrellas, and a view of the city skyline at dusk. - Best Western Plus Hotel Köln City (Cologne)
A conference room with a large screen, multiple tables, chairs, and a projector. - Best Western Plus Hotel Köln City (Cologne)
A modern living room with a grey sofa, striped pillows, a small round table with a lamp, and a wooden accent wall. - Best Western Plus Hotel Köln City (Cologne)
A hotel room with a double bed, wooden headboard, bedside tables, a flat-screen TV, and a small desk with a lamp. - Best Western Plus Hotel Köln City (Cologne)
A modern kitchen area with a central island stocked with various food items and condiments. - Best Western Plus Hotel Köln City (Cologne)
Luxury
4.5 star property
8.6

Excellent

Serene retreat with fitness center

Elegant marble floors and modern art adorn the impressive lobby where attentive staff excel. The wellness area features a luxurious spa and sauna for relaxation. Superior rooms provide peaceful retreats after exploring nearby trendy restaurants or taking the short walk to Köln's vibrant city center.

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for 1 Queen Bed, Superior Room

A hotel room with a double bed, a wooden headboard, a bedside table, a flat-screen TV, and a walk-in closet.

1 Queen Bed, Superior Room

  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for 1 Queen Bed, Superior Room, Higher Floor, Flat Screen Television, Free Minibar, Coffee Maker, Air-Conditioned

A hotel room with a bed, bedside tables, a TV, and a wooden headboard.

1 Queen Bed, Superior Room, Higher Floor, Flat Screen Television, Free Minibar, Coffee Maker, Air-Conditioned

  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for 2 Single Beds, Superior Room, Higher Floor, Flat Screen Television, Free Minibar, Coffee Maker, Air-Conditioned

A hotel room with a large bed, a desk with a chair, a television, and a lamp.

2 Single Beds, Superior Room, Higher Floor, Flat Screen Television, Free Minibar, Coffee Maker, Air-Conditioned

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, desk, chair, lamp, and a television.

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

A hotel room with a large bed, a desk, a chair, a lamp, and a window with curtains.

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed

A hotel room with a wooden headboard, two bedside lamps, and a neatly made bed with white linens.

Superior Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

A hotel room with a large bed, a desk with a flat-screen TV, a chair, a lamp, and a window with curtains.

Superior Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible (1st Floor)

A hotel room with a bed, a chair, a lamp, and a view of the outdoors.

Standard Room, 1 Queen Bed, Accessible (1st Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Ehrenfeld, a neighborhood in Cologne, Best Western Plus Hotel Köln City is near a metro station. Check out an event or a game at RheinEnergieStadion, and consider making time for Cologne Zoo, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. Visit our Cologne travel guide
Map
Innere Kanalstr. 15, Cologne, NW, 50823

What's nearby

  • A night scene with a bridge over a calm river, city lights, and a tower with lights.
    MediaPark
    19 min walk - 1.1 miles
  • A table with a bowl of soup, a spoon, a glass of beer, and two bottles of beer.
    Neumarkt
    3 min drive - 1.3 miles
  • Melaten-Friedhof
    6 min walk - 0.4 miles
  • University of Cologne
    9 min walk - 0.5 miles
  • Friesenplatz
    18 min walk - 1.0 mile

Getting around

  • Universitatsstrasse U-Bahn
    6 min walk
  • Cologne West Station
    12 min walk
  • Cologne - Bonn Airport (CGN)
    22 min drive

Restaurants

  • Heilandt Kaffeemanufaktur
    13 min walk
  • Chennai Chef Grand
    3 min walk
  • cafecafe
    10 min walk
  • Maria Eetcafe
    14 min walk
  • Pizzeria Pinocchio
    12 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: EUR 28 for adults and EUR 14 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tri Forum

Things to do

  • Full-service spa
  • Health club
  • Shopping
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • Business center
  • Computer station
  • Coworking space

Outdoors

  • Outdoor furniture
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Built in 2001
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 131-cm flat-screen TV with satellite premium channels
  • Tablet computer

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 19 and January 2.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 14 for children
  • Self parking fee: EUR 25 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night
  • Facilities fee: EUR 9.5 per person and includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Frequently asked questions

Is Best Western Plus Hotel Köln City pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 25 per day.

What time is check-in at Best Western Plus Hotel Köln City?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Western Plus Hotel Köln City?

Check-out is at noon. Late check-out is available for EUR 30 (subject to availability).

Where is Best Western Plus Hotel Köln City located?

Located in Ehrenfeld, this luxury hotel is 2.5 mi (4.1 km) from RheinEnergieStadion and 2.8 mi (4.6 km) from Cologne Zoo. Universitatsstrasse U-Bahn is 6 minutes by foot and Piusstrasse U-Bahn is 10 minutes.

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Reviews

Best Western Plus Hotel Köln City Reviews

8.6

Excellent

9.0

Cleanliness

7.8

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 452 out of 1015 reviews
Rating 8 - Good. 408 out of 1015 reviews
Rating 6 - Okay. 113 out of 1015 reviews
Rating 4 - Poor. 26 out of 1015 reviews
Rating 2 - Terrible. 16 out of 1015 reviews

Reviews

Verified review

10/10 Excellent

Murat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. Crew was helpful. Location was good. Carpark is expensive.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Alasdair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location nice clean hotel helpful staff
Stayed 3 nights in Oct 2024
Verified review

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean hotel in a pleasant area.
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Stewart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great facilities and staff. Unfortunately got room by lift which made a noise that was very annoying.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 2 nights, the staff was super nice, also the location is perfect, it is not to far away from the city center, you can reach the center in about 20-25 minutes
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

mackenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay! My room was spacious with a nice ambiance, the hotel as a whole was really quite nice. The staff were very polite and helpful as well!
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the bed was comfortable. Dinner in the restaurant was nice. Would stay here again.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Takehiro

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast is good
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Zeljko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience. Big room with big comfort bed for good rest. Kind staff and parking with enough free lots.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern facilities. Friendly staff.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Yashan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very good stay, the hotel arranged a linked room for my family so we can access it easily. clearn, convenience, and very friendly staff.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Ardra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was really nice and clean. I was in Koln for a weekday concert. The location was not far from the hotel and public transportation is accessible. Has available parking. A contactless check, but staff were still readily available to assist.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Talib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and service. Will come back when in Koln. Highly recommend.
Stayed 5 nights in Aug 2023
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cologne Stay

One night stay in Cologne, excellent hotel, comfortable rooms and bed. Good shower. Good location - easy walk to centre
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Sandesh

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing place to stay , good room , cannot complain, a bit far away from the christmas markets so had to take an uber but the price was much lesser than the hotels in that area so you win some you lose some
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Trip

Very smart hotel, excellent price, very good staff
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort

Very convenient

It is very close to the old center, comfortable with nice spa and relatively non expensive. Highly recommend
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Søren

Liked: Cleanliness, staff & service, amenities
Very clean and good hotel. The breakfast was under middle. Very good chef that can destroy eggs in so many various way😥 That is a new rekord for us. Not even the scramble eggs was edible.
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

John

Spent 1 night. Nothing special, decent room and amenities.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, clean and ideal for football!

Really clean and welcoming hotel. Modern rooms with good facilities, clean and quiet. Ideal location 45 min walk for FC Koln stadium to watch a Euros match. Also about 30 min walk to the city centre which was ideal as away from the hustle and bustle. Would stay here again and recommend with confidence.
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little out of the city but once we had worked out tram stops worked well for us. Comfortable clean room, just what we needed. We parked at a park and ride to avoid costly hotel parking and emissions fee. Worked out €30 for 48 hours rather than €50 at hotel.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, bit of walk from the centre but that’s perfect me. Very grateful for the early check in. Only query why housekeeping comes so early in the day, 10am.
Stayed 3 nights in Aug 2024
Verified review

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern conference hotel with parking available. In a residential area but close to the University, a park and a tram stop into the City centre. Trams very frequent and take about 10 to 15 minutes.
Stayed 4 nights in Dec 2024
Verified review

6/10 Okay

TSUKASA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel was clean and comfortable. Breakfast had a good variety, including some German food. However VIP Access benefits were not honoured at all. Almost all communication from the hotel was only in German, except for a booking confirmation (addressed to "Mr/Mrs [LAST_NAME]"), and request for a review. Information relevant to check-in was not available in English, which I found quite unhelpful.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean! Good vibes Thanks for the service 🙏
Stayed 1 night in Feb 2024