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Tawa Refugio del Puelo

Property class: 4

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Photo gallery for Tawa Refugio del Puelo

A bedroom with a large window overlooking a forested area and a lake. - Tawa Refugio del Puelo (Cochamó)
A wooden pathway leading to a modern building with a sloped roof, surrounded by lush greenery and mountains in the background. - Tawa Refugio del Puelo (Cochamó)
A wooden cabin room with a desk, chair, and a framed picture of a tree. - Tawa Refugio del Puelo (Cochamó)
An interior with wooden tables and benches, a central fire pit, and a sloped ceiling with wooden beams. - Tawa Refugio del Puelo (Cochamó)
A modern building with a sloped roof, wooden deck, and a view of a lake and mountains. - Tawa Refugio del Puelo (Cochamó)
Located close to Tagua Tagua Park, Tawa Refugio del Puelo provides free continental breakfast, a terrace, and a firepit. Active travelers can enjoy fishing, motor boating, and windsurfing at this hotel. For some rest and relaxation, visit the 2 hot tubs. Enjoy onsite activities like boat tours and kayaking. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a coffee shop/cafe and a garden.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Breakfast included
  • Parking included
  • Free WiFi
  • Bar

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Room options

View all photos for Deluxe Room

A bedroom with a large window, wooden walls, a bed, and a view of a forested area.

Deluxe Room

  • Sleeps 2

View all photos for Deluxe Room

A bedroom with a large window overlooking a forested area and a lake.

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Cochamó, Tawa Refugio del Puelo is in the mountains and on the waterfront. The area's natural beauty can be seen at Tagua Tagua Park and Hornopirén National Park. Swimming offers a great chance to get out on the surrounding water, or you can seek out an adventure with horse riding, hiking/biking trails, and ecotours nearby. Visit our Cochamó travel guide
Map
Ruta V-721 km 13,4, Puerto Canelo, Cochamó, Llanquihue, 5560-000

What's nearby

  • A person in a red jacket walking on a dirt road surrounded by lush green forest and a mountain.
    Reloncaví Estuary
    25 min drive - 14.2 miles
  • Lago Tagua Tagua
    1 min walk - 0.1 miles
  • Termas del Sol
    28 min drive - 15.2 miles

Restaurants

  • Restaurant Las Tulutas
    24 min drive
  • Restaurant Tique
    14 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Things to do

  • 2 hot tubs
  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Boat tours
  • Fishing
  • Kayaking
  • Lazy river
  • Library
  • Motor boating
  • Windsurfing

Family friendly

  • Baby toys
  • Children's toys
  • Lazy river

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Beach towels
  • Dock
  • Firepit
  • Garden
  • In the mountains
  • On a lake
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Electric bike charging
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Frequently asked questions

Is Tawa Refugio del Puelo pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Tawa Refugio del Puelo?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Tawa Refugio del Puelo?

Check-out is at noon.

Where is Tawa Refugio del Puelo located?

Located on the waterfront, this family-friendly hotel is 12 mi (19.3 km) from Tagua Tagua Park.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tawa Refugio del Puelo Reviews

9.6

Exceptional

9.6

Cleanliness

8.8

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 12 out of 14 reviews
Rating 8 - Good. 0 out of 14 reviews
Rating 6 - Okay. 2 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The service was impeccable, the restaurant was incredible, parking was easy, rooms were rustic, sights were beautiful.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
From the bottom of our hearts- thank you @tawarefugio for creating such a breathtakingly beautiful space and experience. Everything from the peaceful staff, to the delicious food, to the impeccable rooms to recharge... All details are made with attention, love and care
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

One of the best places I have ever stayed. Everything was amazing & service outstanding. Assisted in organising our hike into tagua tagua park which was a highlight. Excellent food. Hope to return one day
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything! Truly an amazing place.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The staff were incredibly nice and helpful - it's lovely having a person on-site that is knowledgeable and able to book all regional tours on your behalf - the property and rooms have stunning views (and are evidently pretty new) and the hot tubs are a definite bonus. The menu changes every day, all delicious. We stayed 3 nights, we wish we could have stayed at least a week! Ps. The Termas del Sol nearby are well worth a visit!
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel en entorno precioso, el desayuno puede mejorar.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Disliked: Cleanliness, amenities
Hotel bonito en un lugar precioso. Iván y acompañante nos atendieron muy bien. Lamentablemente no fue lo mismo con las personas que estaban a cargo el lunes. La atención en el desayuno fue bastante deficiente y no se condice con el nivel esperado del hotel.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dias perfeitos no refúgio!

Sem palavras pra descrever o quão maravilhoso o Tawa é! Lugar lindo e realmente totalmente inserido na natureza. A arquitetura é linda, combinando madeira e vidro e tudo é muito aconchegante. Os quartos são impecáveis, banheiro impecável e rústico. A vista do quarto é uma moldura virada para o rio. Mesmo na baixa temporada, o hotel estava quase todo cheio, muito animado, clima bom, hóspedes muito queridos. Destaque para o staff muito atencioso, solícito, acolhedor e preparado: Cynthia, Eliana, Diego, Nathalie e Ivan! Gracias! Fiquei meio resfriada e Cynthia preparou uma chá de limão, mel e gengibre delicioso! O café da manhã é impecável e todo o menu do restaurante. A cada dia, o menu varia: muito bem servido, apresentado e opções dignas de restaurantes de grandes capitais. Parabéns ao chef! A hot tub também é deliciosa para um dia chuvoso e friozinho. Não deixe de fazer! A equipe também é muito bem preparada para indicar passeios e organizar a logística. Não deixem de ir à Termas del Sol, experiência única e muito perto do hotel. Para quem estiver de carro (melhor opção), a melhor forma de ir é por Puerto Montt pegando o ferry Caleta la Arena x Puelche.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar incrível

Pensado nos mínimos detalhes, Tawa nos surpreendeu. Localização fantástica, passeios acessíveis, atendimento individualizado. A cada dia um menu diferente, com produtos e receitas regionais, o chef está de parabéns. Até a música ambiente era de muito bom gosto. O lago Tagua-Tagua é de tirar o fôlego.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

Una Experiencia Inolvidable: Naturaleza y aventura

Mi pareja y yo elegimos este hermoso hotel para nuestras vacaciones y la experiencia superó todas nuestras expectativas. Desde el momento en que llegamos, quedamos impresionados por la amabilidad del personal durante el proceso de registro. Fue rápido y eficiente, lo que nos permitió comenzar nuestra escapada sin demoras. La ubicación de este lugar es sencillamente maravillosa. Rodeado de paisajes asombrosos, como bosques y el río Puelo, nos dejó sin palabras. La vista panorámica que ofrece es simplemente espectacular y nos hizo sentir completamente inmersos en la naturaleza. Nuestra habitación fue una delicia. Cálida y acogedora, nos brindó el refugio perfecto después de un día de trekking. Pero lo que realmente nos sorprendió fue la comida. No puedo dejar de elogiar el exquisito guiso de mote con plateada que probamos en el restaurante. ¡Una auténtica delicia! Además, la atención del personal en el restaurante fue impecable, siempre dispuestos a asegurarse de que disfrutáramos cada bocado. El personal en general merece un reconocimiento especial. Siempre amables y dispuestos a ayudar, hicieron que nos sintiéramos como en casa. En particular, nos asistieron en la coordinación de un emocionante viaje en lancha al Parque Tagua Tagua, un lugar de una belleza abrumadora. La limpieza y el mantenimiento del hotel fueron impecables. Tanto nuestra habitación como las áreas comunes estaban siempre impecables y acogedoras, lo que hizo que nuestra estadía fuera aún más placentera.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilloso

Excelente estadía. La habitación es muy cómoda, con innovador diseño y full enfocados en los detalles. Estuvimos muy cómodos en todo momento. Personal amable y atento. Super recomendado!
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024