Vacations Close To Marina Cortez

Very nice people, clean very well stocked up drinks, food was definitely good.

The room had a very strong must and mold odor.

We booked the 2 bedroom suite with ocean view. Unfortunately there’s construction blocking the gorgeous view. It can initially be seen in their lobby. We couldn’t enjoy the balcony and plunge pool. The staff was accommodating enough to change our rooms but it was still the same view. Their rooftop pool will eventually have a building blocking their view depending on how high it’ll get built. Aside from that, the resort is very nice and the staff are very friendly!

The resort needs some work - things are starting to show their age! The food was good the drinks are reasonable and the staff was excellent! Swim up bar at the pool was great - you cannot eat you lunch (sandwich as an example) at your lounge chair - you have to sit over in a table area - a bit inconvenient! The resort is right on the Cabo Marina with great restaurants just short distances to walk! Excellent location!

The staff was amazing. So attentive and seemed happy to be working there. There was plenty of staff in the right place to assist with whatever we needed. The room was clean and comfortable. The A/C worked great and was a welcome relief from the warm weather. There were plenty of lounge chairs by the pool and the pool was clean. It was a great stay and I will be coming back!

Overall customer service was unsatisfactory. Staff wasn’t very helpful only a handful were nice and friendly. I wouldn’t recommend this place. I would look into other places that have better service and value for the price we paid.

The facility overall was very unsanitary. The smell of sewage was overbearing in many areas of the resort. The restrooms outside of the rooms didn't have any water to flush the toilets or urinals which made the smell of rotting urine and sewage extremely hard to breathe. The pool water was excessively dirty in the adult area. The collection of used plastic cups and the recycling / reuse of them by soaking then in a sink filled with standing water is nothing short of unsanitary and it's unacceptable. It's no wonder people get sick so often - germs and bacteria are of no concern at this resort. It's actually disgusting how drinks are handled to their customers. I would not recommend this facility. The high pressure to complete and provide positive feedback on a survey after checking out is totally unprofessional and it only ends up misleading others to think that the Krystal Resort is a worthy destination when it's not.