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Grand Cloudcroft Hotel

Property class: 2

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Photo gallery for Grand Cloudcroft Hotel

A multi-level wooden interior with a fireplace, seating area, and a wooden bench. - Grand Cloudcroft Hotel (Cloudcroft)
A modern hotel with a stone facade, large windows, and a balcony with outdoor seating. - Grand Cloudcroft Hotel (Cloudcroft)
A clear indoor swimming pool with a lifeguard chair, pool ladder, and a view of the outside through large windows. - Grand Cloudcroft Hotel (Cloudcroft)
A spacious living area with a stone fireplace, wooden beams, and a high ceiling. - Grand Cloudcroft Hotel (Cloudcroft)
A rooftop terrace with a fire pit, outdoor seating, and a view of a forested area. - Grand Cloudcroft Hotel (Cloudcroft)
Free continental breakfast, a terrace, and a firepit are just a few of the amenities provided at Grand Cloudcroft Hotel. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as an outdoor entertainment area.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double King

A bedroom with a wooden bed, a nightstand, a bedside table, a wooden desk, and a framed picture on the wall.

Double King

9.2 out of 10
Wonderful
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Single King

A hotel room with a large bed, two nightstands, and a wooden headboard.

Single King

9.2 out of 10
Wonderful
(40 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

DOUBLE KING SIZE BED

  • Sleeps 4

DOUBLE STANDARD

  • Sleeps 4

QUADRUPLE KING SIZE BED

  • Sleeps 6

About the neighborhood

Located in Cloudcroft, Grand Cloudcroft Hotel is in the mountains. Sacramento Mountains Museum and New Mexico Rails-to-Trails are local landmarks, and some of the area's attractions include The Tunnel Stop and Apache Point Observatory. Toy Train Depot and New Mexico Museum of Space History are also worth visiting. Visit our Cloudcroft travel guide
Map
1207 James Canyon Hwy, Cloudcroft, NM, 88317

What's nearby

  • A mountainous landscape with dense forests and a valley.
    Trestle Recreation Area
    2 min drive - 1.2 miles
  • Sacramento Mountains Museum
    2 min walk - 0.1 miles
  • Cloudcroft Ice Rink
    10 min walk - 0.6 miles
  • New Mexico Rails-to-Trails
    19 min walk - 1.0 mile
  • Cloudcroft Ski Area
    3 min drive - 2.9 miles

Getting around

  • Alamogordo, NM (ALM-White Sands Regional)
    37 min drive

Restaurants

  • Dusty Boots Cafe
    4 min walk
  • Mad Jack's Mountain Barbecue
    13 min walk
  • Black Bear Coffee Shop
    15 min walk
  • Big Daddy's Diner
    4 min walk
  • Dave's Cafe
    14 min walk

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The Lodge at Cloudcroft
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  • Hot tub
  • Pet friendly
  • Parking included
9.2 out of 10, Wonderful, 683 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 13 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Hot tub
  • Indoor pool
  • Table tennis

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 on-site accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Built in 2022
  • Fireplace in lobby
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Late check-out fee: USD 20.00

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Prior to arrival, you must complete online registration via a secure link

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: USD 13 per night
  • Late check-out fee: USD 20.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting

We should mention

Pool access available from 10:00 AM to 10:00 PM

Frequently asked questions

Does Grand Cloudcroft Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Grand Cloudcroft Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 13 per night.

What time is check-in at Grand Cloudcroft Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Grand Cloudcroft Hotel?

Check-out is at 11:00 AM. Late check-out is available for USD 20.00.

Where is Grand Cloudcroft Hotel located?

Situated in the mountains, this hotel is within a 10-minute walk of Sacramento Mountains Museum and Cloudcroft Ice Rink. New Mexico Rails-to-Trails and Trestle Recreation Area are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Cloudcroft Hotel Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 350 out of 449 reviews
Rating 8 - Good. 69 out of 449 reviews
Rating 6 - Okay. 21 out of 449 reviews
Rating 4 - Poor. 4 out of 449 reviews
Rating 2 - Terrible. 5 out of 449 reviews

Reviews

Verified review

10/10 Excellent

Pauline

Lovely hotel and staff
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New well maintained
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to great food!! has complementary breakfast!! has a second floor deck with a fire pit!! we love coming here with the family for the weekend. They got a hot tub and pool. Highly recommend this place.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Rakesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a great location, neat, clean and cozy.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location!!!!! The brewery across the street had excellent pizza and beers
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Breakfast was fresh and plentiful. Would definitely stay again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is extremely clean and modern. The room is nice and clean and smells really good too. Will be staying there from now on.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this place was nice new and clean. Front house staff was awesome. It was easy to check in and check out. We slept great.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice. The rooms were clean and beds very comfortable. We enjoyed the pool, ping pong table, and it's located within walking distance to main stores and restaurants. Very nice stay.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice newer property. Very clean and well appreciated.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Reason for good is had to request additional towel and for the price of the rooms, better toilet paper is needed. Breakfast by Jorge was awesome!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Jimmy

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay! Great service, great rooms and great location.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Hermann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the third visit to this wonderful place. Excellent new hotel with friendly staff and in an absolut gorgeous village, high up in the Sacramento Mountains.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and friendly staff - great views!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
We had a great time. The room was clean and the staff was very friendly and helpful. I would stay here again.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet room. Property feels brand new. Breakfast was great.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

XIAOWEI

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean and the beds are really good.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Tetsuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. A well maintained pool and hot bath.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Javier

Liked: Cleanliness, property conditions & facilities
Clean room and nice, welcoming staff.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good and pool was nice
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean property and excellent staff
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly and healthy staff, good location. We would stay here again.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect...we had an amazing time. Our kids loved it. Thank you for being worth every penny!!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Chad

Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff!
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean, staff let us check in early, everybody working there was super friendly and very helpful, acknowledged our VIP status with Expedia!! Highly recommend this place!
Stayed 2 nights in Dec 2025