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Holiday Inn Express Cleveland Northwest by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express Cleveland Northwest by IHG

A spacious lobby with a central seating area, a reception desk, and a large mirror. - Holiday Inn Express Cleveland Northwest by IHG (Cleveland)
A modern retail space with refrigerated beverage dispensers and shelves stocked with snacks and beverages. - Holiday Inn Express Cleveland Northwest by IHG (Cleveland)
Exterior - Holiday Inn Express Cleveland Northwest by IHG (Cleveland)
A modern lobby with a fireplace, seating area, and a large wall mural. - Holiday Inn Express Cleveland Northwest by IHG (Cleveland)
A coffee station with two espresso machines, a coffee dispenser, and a counter with various coffee-related items. - Holiday Inn Express Cleveland Northwest by IHG (Cleveland)
Located close to Bradley Square Mall and Tinsley Park, Holiday Inn Express Cleveland Northwest by IHG provides a free breakfast buffet, a terrace, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Gym
  • Business services

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite, 2 Queen Beds (Additional Living Area)

A hotel room with two beds, a desk with a computer, a chair, and a TV.

Suite, 2 Queen Beds (Additional Living Area)

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (Additional Living Area)

A hotel room with a kitchenette, a bed, a desk, and a blue wall.

Suite, 1 King Bed (Additional Living Area)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a computer, a chair, a window with blinds, and a blue accent wall.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(39 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk with a computer, and a window with blinds.

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

A bathroom with a marble sink, a large mirror, two wall-mounted lights, a hairdryer, and a trash can.

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

A hotel room with two beds, a desk with a computer, and a window with blinds.

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed (Extra Floor Space)

A hotel room with a kitchenette, a bed, a desk, and a blue wall.

Suite, 1 King Bed (Extra Floor Space)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

A hotel room with a bed, bedside tables, a desk, a chair, a window, and a wall-mounted TV.

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

A hotel room with a large bed, a desk with a computer, a chair, a window with blinds, and a blue accent wall.

Standard Room, 1 King Bed (Extra Floor Space)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Cleveland, Holiday Inn Express Cleveland Northwest by IHG is in the business district. Looking to enjoy an event or a game while in town? See what's going on at Tri-State Exhibition Center. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and horse riding nearby. Visit our Cleveland travel guide
Map
4355 Holiday Inn Express Way, Cleveland, TN, 37312

What's nearby

  • Cleveland Towne Center
    8 min walk - 0.4 miles
  • Cleveland State Community College
    1 min drive - 1.1 miles
  • Tinsley Park
    2 min drive - 1.5 miles
  • Bradley Square Mall
    3 min drive - 1.7 miles
  • Lee University
    5 min drive - 4.7 miles

Getting around

  • Chattanooga Metropolitan Airport (CHA)
    29 min drive

Restaurants

  • McDonald's
    3 min drive
  • Chick-fil-A
    4 min drive
  • Chipotle Mexican Grill
    6 min walk
  • Yoki Buffet
    3 min drive
  • Kith Social
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,002 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (24 inch wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express Cleveland Northwest by IHG have a pool?

Yes, this property has a seasonal outdoor pool.

Is Holiday Inn Express Cleveland Northwest by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Cleveland Northwest by IHG?

Check-in start time: 3 PM; Check-in end time: 3:00 AM.

What time is check-out at Holiday Inn Express Cleveland Northwest by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express Cleveland Northwest by IHG located?

Situated in the business district, this hotel is within 3 mi (5 km) of Cleveland State Community College, Bradley Square Mall, and Tinsley Park. Lee University and North Cleveland Church of God are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express Cleveland Northwest by IHG Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 420 out of 607 reviews
Rating 8 - Good. 118 out of 607 reviews
Rating 6 - Okay. 37 out of 607 reviews
Rating 4 - Poor. 11 out of 607 reviews
Rating 2 - Terrible. 21 out of 607 reviews

Reviews

Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at this facility, always friendly staff , clean rooms , breakfast very good with variety to choose from. Overall a great place for the family to stay.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, breakfast was amazing and staff was more than helpful! The location was top tier too
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Yvonne Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a frequent Holiday Inn Express customer, like in the past, this property meet all of our needs as desired - check-in, check-out, clean room, friendly staff, nice hot breakfast, good coffee, overall clean facility, convenient location for restaurants and close proximity to our reason for traveling.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel was very nice, friendly staff and clean rooms. The breakfast was awesome, very delicious and plenty of choices. Would definitely recommend staying here.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very clean room, longhorn steakhouse across the parking lot.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean place to stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Teri

Liked: Cleanliness
Everything was good, breakfast was very.nice, staff very friendly
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

jANICE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazingly clean, best breakfast bar I have ever seen for a complimentary breakfast in a hotel. Coffee machine was an absolute joy. Front Desk staff was amazing at check in and check out. Will definitely revisit. Priced great also. 10 Stars in my book.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place , very clean, customer service was great , coffee was offered 24 hours . Very quiet place. Area had many places to eat , they even give you a10% coupon for the longhorn across the hotel. Great place overall.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice renovated Holiday Inn express clean rooms great staff breakfast was pretty decent also! I would stay there again. Definitely a five thumbs up!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff and cleanliness!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and varied. Room was clean, the ac actually responded to inputs. Staff was helpful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was pleasant.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, restaurants nearby
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was good. The pool was dirty and not able to be used: this was not advertised when I booked the rooms.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Kelli M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was very nice and clean. Bed and bedding was very comfortable. The only reason I didn’t give it a 5 star when going down to have breakfast they did not refill anything and there was only yogurt to eat. Breakfast was to be still serving for another 45 minutes.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lisbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was consistently being stocked up if it ever got low. Room was clean, and A/C was working just fine.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Booked this hotel for a night stay while traveling home from New York. Great location and bed was comfy. Perfect spot for a quik stay.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Clean , comfy beds, bathroom could have used more mopping. The fridge was loud while trying to sleep. Breakfast options were sufficient. Newer remodeling. Well priced. Convenient, safe location.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Kurt

Great stay

Clean and friendly staff.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Steven Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and very clean.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

seokyun

Liked: Cleanliness, amenities, property conditions & facilities
Yes, the room was spacious and clean. The staff were kind and good. I'll have breakfast in a different city. I hope it gets upgraded...
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Ida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alana was wonderful at the front desk during check in and the lady doing the breakfast was so nice and friendly.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Asialia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location. Friendly staff!!
Stayed 2 nights in Jun 2025