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Four Points by Sheraton Ciudad Juárez

3.5 star property
Hotel in Ciudad Juárez with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Four Points by Sheraton Ciudad Juárez

Outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas, sun loungers
Lobby
Exterior
Suite, 1 Bedroom, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Lobby
Four Points by Sheraton Ciudad Juárez offers American cuisine at El Sardinero restaurant. The outdoor pool area features sun loungers and shade umbrellas. Guests enjoy the spacious terrace, complimentary in-room WiFi, and attentive staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Free airport shuttle
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(24 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

8.6 out of 10
Excellent
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

Traditional Room, 2 Queen Beds, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

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About the neighborhood

Ciudad Juárez is home to Four Points by Sheraton Ciudad Juárez. El Paso Zoo and La Rodadora Espacio Interactivo are local attractions and those in the mood for shopping can visit Sunland Park Mall and Plaza Portales 802. Looking to enjoy an event or a game while in town? See what's happening at Estadio 20 de Noviembre or Jaime Canales Lira Stadium.
Visit our Ciudad Juárez travel guideOpens in a new window
Map
Av. Del Charro 215 - 2 Col. Partido Diaz, Ciudad Juárez, CHIH, 32349

What's nearby

  • UACJ - Universidad Autónoma de Ciudad Juárez - 5 min walk - 0.3 miles
  • Paso del Norte Cultural Center - 15 min walk - 0.9 miles
  • Plaza de las Americas - 3 min drive - 1.2 miles
  • Paso del Norte International Bridge - 6 min drive - 3.6 miles
  • American Consulate - 9 min drive - 4.8 miles

Getting around

  • El Paso Union Depot - 22 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 21 min drive

Restaurants

  • ‪Tortas Pica - ‬14 min walk
  • ‪Burritos Aquimichu - ‬10 min walk
  • ‪El Zaguaro - ‬11 min walk
  • ‪Great American Steak - ‬2 min walk
  • ‪Basilico - ‬1 min walk

About this property

Four Points by Sheraton Ciudad Juárez

Hotel near Paso del Norte International Bridge
Take advantage of free airport drop-off, a poolside bar, and a grocery/convenience store at Four Points by Sheraton Ciudad Juárez. The on-site restaurant, El Sardinero, features American cuisine. Free in-room WiFi is available to all guests, along with a terrace and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), a vending machine, and a 24-hour front desk
  • Smoke-free premises, an elevator, and a TV in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All 139 rooms offer comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with rainfall showers and shower/tub combinations
  • 45-inch Smart TVs with cable channels
  • Wardrobes/closets, LED light bulbs, and coffee/tea makers

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Hotel Lucerna Ciudad Juarez

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  • Parking included
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 1,009 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free airport drop-off shuttle from 8:00 AM to 5:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 270 for adults and MXN 150 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Sardinero

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Communal living room
  • Comprehensive food waste policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination

Entertainment

  • 45-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 270 for adults and MXN 150 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 10:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Four Points by Sheraton Ciudad Juárez Hotel
Four Points by Sheraton Ciudad Juárez Ciudad Juárez
Four Points by Sheraton Ciudad Juárez Hotel Ciudad Juárez

Frequently asked questions

Does Four Points by Sheraton Ciudad Juárez have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–9:00 PM.

Is Four Points by Sheraton Ciudad Juárez pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Four Points by Sheraton Ciudad Juárez?

Self parking is free at this property.

What time is check-in at Four Points by Sheraton Ciudad Juárez?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Four Points by Sheraton Ciudad Juárez?

Check-out is at noon.

Does Four Points by Sheraton Ciudad Juárez provide a shuttle to the airport?

Yes, there's a free shuttle from the hotel to the airport that runs 8:00 AM–5:00 PM on request.

Where is Four Points by Sheraton Ciudad Juárez located?

Situated in Ciudad Juárez, this hotel is within 1 mi (2 km) of UACJ - Universidad Autónoma de Ciudad Juárez, Paso del Norte Cultural Center, and Edificio de Posgrado UACH. Hospital de la Mujer and Plaza de las Americas are also within 2 mi (3 km).

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Reviews

Four Points by Sheraton Ciudad Juárez Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.0

Staff & service

9.2

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 349 out of 502 reviews
Rating 8 - Good. 73 out of 502 reviews
Rating 6 - Okay. 37 out of 502 reviews
Rating 4 - Poor. 20 out of 502 reviews
Rating 2 - Terrible. 23 out of 502 reviews

Reviews

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoy this place
Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is 5 stars ,from the parking to the rooms everything is excellent,
Stayed 4 nights in Sep 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super excelent
I like the pool!
Stayed 2 nights in Sep 2025

10/10 Excellent

Lluvia

Liked: Cleanliness, amenities, property conditions & facilities
I love stay in this property always a Have a good experience.
Stayed 2 nights in Jun 2025

8/10 Good

miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool on the roof top was really nice view
Atardecer
Stayed 2 nights in Aug 2025

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice environment. Friendly staff. Awesome Steak House on sight.🔥
Stayed 2 nights in Sep 2025

10/10 Excellent

Lluvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good I recommend the hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrea

Liked: Cleanliness, amenities
Excellent!
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super good I always like to stay in this hotel very good accommodation.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tryann

Liked: Cleanliness, property conditions & facilities
Greatvemployees great atmosphere
Stayed 2 nights in Aug 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, amenities, property conditions & facilities
Excelent location with all services
Stayed 4 nights in May 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again
Stayed 1 night in May 2025

10/10 Excellent

Amalia

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, very kind the front desk, I like the parking underground, very safe system, the attached steakhouse , good and perfectly grilled, the room clean and big, so nice overall, highly recommended.
Stayed 1 night in Jul 2025

8/10 Good

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and clean, everything was perfect but the water pool was pretty cold, couldn’t really enjoy it.
Stayed 1 night in Aug 2025

10/10 Excellent

Johab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome. The cleaning lady was very polite. I will definitely come back
Stayed 2 nights in Aug 2025

2/10 Terrible

Norberto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was robed there and I am sure it was from the hotel it’s self
Stayed 1 night in Sep 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place! Safe, close to many attractions and restaurants
Stayed 3 nights in Mar 2025

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place to get the night
Stayed 1 night in Mar 2025

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lace to stay,
Stayed 1 night in Mar 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for business trips. The rooms are comfortable and quiet. The staff is very friendly and helpful.
Stayed 3 nights in Feb 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy night! Great service!

Great service great hotel!
Stayed 1 night in Jan 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience!
Stayed 1 night in May 2025

8/10 Good

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Love the staff really friendly and helpful...great room service Did not like that there were several prostitutes around the halls and my 3 year old kid was looking at them !!!
Stayed 1 night in Jul 2025

10/10 Excellent

Servando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2025

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