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Porto Real

Property class: 2.5

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Photo gallery for Porto Real

A modern building with a swimming pool, outdoor seating, and a well-maintained garden. - Porto Real (Ciudad del Carmen)
A bedroom with a wooden bed, a nightstand, a wardrobe, and a desk. - Porto Real (Ciudad del Carmen)
A modern living room with a glass dining table, green sofa, and a kitchen area with a refrigerator and a water dispenser. - Porto Real (Ciudad del Carmen)
A modern living room with a green sofa, wooden coffee table, and a view of a two-story building with a patio area. - Porto Real (Ciudad del Carmen)
A gymnasium with exercise equipment and a large sign reading "GIMNASIO". - Porto Real (Ciudad del Carmen)
A garden, dry cleaning/laundry services, and a gym are just a few of the amenities provided at Porto Real. Guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Apartment, 1 Bedroom

A bedroom with a wooden bed, white bedding, a nightstand, a vase with flowers, and two framed pictures on the wall.

Junior Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Suite, 1 Queen Bed

A bedroom with a wooden bed, a nightstand, a wardrobe, and a desk.

Business Suite, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

A bedroom with a bed, a desk, a mirror, a bedside table, and a wall-mounted air conditioner.

Superior Suite

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Suite

A hotel room with a bed, a nightstand, a lamp, and three abstract paintings on the wall.

Luxury Suite

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite

A hotel room with a bed, a desk with a computer, an orange chair, and a painting on the wall.

Premium Suite

  • City view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

About the neighborhood

Located in Ciudad del Carmen, Porto Real is in the city center. Macumba Seafood Market and Plaza Zentralia Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Zaragoza Park and Laguna de Terminos. Visit our Ciudad del Carmen travel guide
Map
Calle 26 por 49 Col. Santa Margarita, Ciudad del Carmen, CAM, 24120

What's nearby

  • A sign for the Museo Victoriano Nieve.
    Victoriano Nieves Cespedes Museum
    8 min walk - 0.5 miles
  • A historic yellow church with two towers, surrounded by trees and benches.
    Our Lady of Carmen Church
    13 min walk - 0.7 miles
  • A wooden staircase leading to a church with two towers.
    Zaragoza Park
    13 min walk - 0.7 miles
  • A church interior with wooden pews, a central altar, and a stained glass window.
    Church of Our Lady of Fatima
    20 min walk - 1.1 miles
  • Norte Beach
    3 min drive - 1.4 miles

Getting around

  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.)
    12 min drive

Restaurants

  • Mercado Alonso Felipe De Andrade
    10 min walk
  • Fonda Sambors
    10 min walk
  • El Capricho
    10 min walk
  • Tortugueros Beach Clud
    4 min walk
  • Los 3 Primos
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping (for a fee)
  • Dry cleaning/laundry service
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchenette
  • Separate dining area

More

  • Air conditioning
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Contactless check-out available

Special check-in instructions

There is no front desk at this property

Guests must contact the property in advance for check-in instructions; your host will greet you

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Host will greet you

Pets

Pets allowed for an extra charge of MXN 100 per pet, per day, plus a deposit of MXN 1000 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

3 total pets

Pets cannot be left unattended

Restrictions apply; for more information contact the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 100 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators

Frequently asked questions

Does Porto Real have a pool?

Yes, this property has an outdoor pool.

Is Porto Real pet-friendly?

Yes, this property allows cats and dogs (limit 3 total). There's a deposit of MXN 1000 per stay and a fee of MXN 100 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Porto Real?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Porto Real?

Check-out is at 1:00 PM.

Where is Porto Real located?

Located in Santa Margarita, this hotel is within a 15-minute walk of Victoriano Nieves Cespedes Museum, Zaragoza Park, and Our Lady of Carmen Church. University Cultural Center and Church of Our Lady of Fatima are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Porto Real Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.2

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 60 out of 84 reviews
Rating 8 - Good. 15 out of 84 reviews
Rating 6 - Okay. 6 out of 84 reviews
Rating 4 - Poor. 3 out of 84 reviews
Rating 2 - Terrible. 0 out of 84 reviews

Reviews

Verified review

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, amenities
Nice apartment 2 bedrooms pet friendly with secure parking
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thugs one of the best value accommation I have in Mexico . You a whole apartment with all the amenities.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was awesome. Nice and clean, well setup. When we asked the staff if we could move to a different room to avoid some street noise they moved us and upgraded us without charging more!
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and service. Clean and safe
Stayed 6 nights in Jun 2023
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to walk downtown or go to the north beach malecón and other attractions. I visited the local market in the morning which was a short 10 minutes walk. The rooms are large and with a kitchen plus living room. Plenty of space to relax
Stayed 3 nights in Feb 2023
Verified review

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
security
Stayed 5 nights in May 2024
Verified review

8/10 Good

Maritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó el poder tener mascotas en el lugar
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

JUAN RAFAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me quedé en la suite de dos habitaciones y la pasamos espectacular mi pareja y los niños , estacionamiento techado ideal en zona de playa, alberca excelente pero lo mejor fue la suite, súper cómoda, las camas los baños todo excelente y muy buena ubicación , volveremos
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen lugar solamente falta una zona de alberca pero todo excelente
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Sandra

Liked: Cleanliness, property conditions & facilities, room comfort
Un poco complicado respecto a la persona que atiende ( la que da informes). No el policía que te recibe el bien. Fue complicado comunicarme con ella no contesta y siempre está ocupada. Tienes que adaptarte a sus tiempos y a su manera. Y eso fue lo complicado, el lugar super bien .
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Michelle

Todo bien
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Kathia Christhell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien solo sugiero cambiar las toallas están un poco desgastadas y que el pago se pueda hacer por aquí por medio de expedía
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Adriana

Liked: Property conditions & facilities
Un lugar cómodo reciben mascotas, sin embargo no estaba muy limpio, en la suite hay que llevar hasta el trapo , jabón para lavar algún traste, en la habitación principal está el calentador y se prende muy temprano haciendo mucho ruido por unos minutos, el microondas no tiene el lugar apropiado ya que hay que cambiarlo para poder abrir y cerrar la puerta. El balcón está sucio. Si te quedas varios días tendrás que comprar hasta el trapeador por si se te cae algun líquido ya que no se cuenta ni con un trapo. Limpian todos los días sin embargo solo le pasan en trapeador sucio y por lo que uno paga está muy caro.
Stayed 4 nights in Dec 2024
Verified review

4/10 Poor

JOSE ANTONIO

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
En general todo bien, salvo la actitud del encargado de mantenimiento, Un tipo que nos trató muy descortesmente, solo por que según el, habíamos ingresado muy temprano a la alberca, lo cual no es cierto por que eran mas de las 9 am. Según indica el reglamento. Se portó muy mal, nos insinuó que nos gustaba bañarnos en albercas sucias...incluso me enfrentó con un lenguaje corporal y voz cortante y carente de todo respeto.... La verdad que ese tipo arruinó nuestra estadía que hubiera sido de un 9.
Stayed 4 nights in Dec 2024
Verified review

8/10 Good

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Buena opción sobre todo si se viaja con mascota
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

David Victoriar Romero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!!!

Una estancia cómoda agradable con disponibilidad y relajamiento. recomendable al 100%
Stayed 3 nights in Mar 2024
Verified review

8/10 Good

Helmut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación es muy cómoda y grande
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Erick Rubén Arias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo perfecto, ubicación, seguridad, bien equipados, accwsible para mascotas, la alberca muya bien, limpio, personal muy amable, bien ubicado, todo excelente. Unicamente tal vez pensar en actualizar las televisiones, un poco mas grandes, de ahi en fuera sin quejas. Gracias.
Stayed 3 nights in Mar 2023
Verified review

10/10 Excellent

Erika Sonora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amplio, tranquilo y limpio. Las camas Matrimoniales no muy amplias par 2 personas. El estacionamiento con vigilancia y privado. Excelentes instalaciones.
Verified review

4/10 Poor

Máximo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Su guardia del hotel quiso abusar cobrándonos un té de $20 en $150 😂
Stayed 1 night in Jul 2022
Verified review

8/10 Good

ISAID ROBERTO ORTIZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una experiencia única en el lugar. Muy tranquilo todo y espacioso.
Stayed 1 night in Feb 2022
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifico

Es un lugar con más facilidades y servicios de lo que esperaba, limpio y detallado.
Stayed 4 nights in Jan 2022
Verified review

6/10 Okay

Jose

Liked: Cleanliness, staff & service
Disliked: Amenities
The hot water was not enough for shower it. I did not see any swimming pool, even though, there is one in the picture.
Stayed 14 nights in Dec 2021