See all properties

Mercure Cieszyn

Property class: 3

Choose dates to view prices

Photo gallery for Mercure Cieszyn

An outdoor dining area with tables and chairs, umbrellas, and a wooden deck. - Mercure Cieszyn (Cieszyn)
Exterior - Mercure Cieszyn (Cieszyn)
A buffet with various food items and a coffee station. - Mercure Cieszyn (Cieszyn)
A hotel lobby with a reception desk, a clock, and a neon sign for 'KUCHENIA baz grafic'. - Mercure Cieszyn (Cieszyn)
A modern bar area with seating, a large TV screen, and a view of the outdoors. - Mercure Cieszyn (Cieszyn)
Consider a stay at Mercure Cieszyn and take advantage of a terrace, a garden, and a playground. For some rest and relaxation, visit the sauna. The on-site Polish cuisine restaurant, Hotelowa, offers breakfast, lunch, dinner, light fare, and kids' meals. Free in-room WiFi is available to all guests, along with an arcade/game room and a library.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room (Air-conditioned, Upgraded Facilities)

A hotel room with a bed, a desk, a chair, a small table, a TV, a lamp, and a painting on the wall.

Superior Room (Air-conditioned, Upgraded Facilities)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room (Air-conditioned, 1 Queen Bed & Sofa)

A hotel room with a bed, a desk, a chair, a small table, a TV, a lamp, and a painting on the wall.

Standard Room (Air-conditioned, 1 Queen Bed & Sofa)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room (Air-conditioned, 2 Twin Beds)

A hotel room with two beds, a desk with a television, a chair, a lamp, and a window with curtains.

Standard Room (Air-conditioned, 2 Twin Beds)

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a small table, a TV, a lamp, and a painting on the wall.

Standard Room, 1 Queen Bed with Sofa bed

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Twin Room, 2 Twin Beds

A hotel room with two beds, a desk, a television, a mirror, and a window with curtains.

Standard Twin Room, 2 Twin Beds

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Cieszyn is home to Mercure Cieszyn. Piast Castle Tower and Gora Zamkowa are local landmarks, and some of the area's activities can be experienced at Golf Resort Lipiny and Lanovka na Javorový vrch. Traveling with kids? Consider Centrum Kultury i Sztuki "Dwór Kossaków" and Dream Park Ochaby. Be sure not to miss outdoor adventures like hiking/biking trails and mountain climbing. Visit our Cieszyn travel guide
Map
Motelowa 21, Cieszyn, Silesian, 43 400

What's nearby

  • A snow-covered mountain with a tall communication tower and a ski lift in the background.
    Szczyrk Ski Resort
    58 min drive - 44.4 miles
  • Piast Castle Tower
    5 min drive - 1.7 miles
  • Gora Zamkowa
    5 min drive - 1.9 miles
  • Cieszyn Romanesque Rotunda
    6 min drive - 2.0 miles
  • Szyndzielnia Cable Car
    50 min drive - 26.4 miles

Getting around

  • Cieszyn Station
    4 min drive
  • Ostrava (OSR-Leos Janacek)
    38 min drive

Restaurants

  • McDonald's
    6 min walk
  • Kornel i przyjaciele
    4 min drive
  • Circle K
    3 min drive
  • Burger Brothers
    4 min drive
  • Kusa Sushi
    4 min drive

Similar properties

Property entrance
Hotel Liburnia
Cieszyn
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, 64 reviews
Hotel Liburnia
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (PLN 35 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; PLN 65 for adults and PLN 32.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hotelowa

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Free children's club
  • Library
  • Playground
  • Sauna
  • Ski storage
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's books
  • Children's games
  • Free children's club
  • High chair
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 50 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 65 for adults and PLN 32.50 for children
  • Self parking fee: PLN 35 per day
  • Pet fee: PLN 50 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Frequently asked questions

Is Mercure Cieszyn pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 50 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for PLN 35 per day. Limited spots are available.

What time is check-in at Mercure Cieszyn?

Check-in begins at 3:00 PM.

What time is check-out at Mercure Cieszyn?

Check-out is at noon.

Does Mercure Cieszyn provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Mercure Cieszyn located?

This family-friendly Cieszyn hotel is within 2 mi (3 km) of Museum of Cieszyn Silesia, Piast Castle Tower, and Gora Zamkowa. Cieszyn Romanesque Rotunda and Tesin Theatre are also within 3 mi (5 km). Cieszyn Station is 25 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Mercure Cieszyn Reviews

8.6

Excellent

8.8

Cleanliness

7.2

Location

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 67 out of 138 reviews
Rating 8 - Good. 45 out of 138 reviews
Rating 6 - Okay. 18 out of 138 reviews
Rating 4 - Poor. 6 out of 138 reviews
Rating 2 - Terrible. 2 out of 138 reviews

Reviews

Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My dad and I stayed at this property not knowing how long our duration would be. We ended up cutting our trip short three days and they were accommodating refunding us for the extra days we had paid for.
Stayed 9 nights in May 2024
Verified review

4/10 Poor

Frank

Liked: Cleanliness
Disliked: Property conditions & facilities
Poor service
Stayed 9 nights in Aug 2022
Verified review

4/10 Poor

Krzysztof

Disliked: Cleanliness, property conditions & facilities
L'hôtel a besoin d'être rénové.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comodo
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

hyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

추천합니다.

머큐어 호텔은 어딜 가도 잘 유지 하는것 같음
Stayed 1 night in May 2024
Verified review

4/10 Poor

Luca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pessima esperienza

Mi stupisco come sia possibile che la catena Accor possa mantenere la licenza a quest'albergo. La camera ha un odore di stantio, i vetri della finestra sono opachi, la moquette vecchia e il letto con materasso a molle scomodo. Le tende non oscurano la luce esterna e manca l'aria condizionata. Il wi-fi in camera è difficoltoso e assente nella zona letto. La colazione è scarsa. La camera non è stata rifatta. Alla reception mi hanno detto che avrei dovuto chiederlo espressamente. Pessima esperienza
Stayed 2 nights in Jul 2022
Verified review

6/10 Okay

Eugenio

Liked: Cleanliness, staff & service
Niente frigo, niente aria condizionata, esterni trascurati.
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Jesus Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel.
Stayed 1 night in Apr 2022
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Ok

Wszystko ok poza budzeniem przez obsluge sprzatajaca
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Pal

Liked: Cleanliness, staff & service, property conditions & facilities

Kort vistelse på genomresa

Trevligt hotell med utmärkt personal.Mycket bra frukost.
Stayed 1 night in Jul 2021
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Bez szału

Parking zaniedbany, ale obszerny. W hotelu brak klubiku dla dzieci, o którym mowa w ofercie. Pokoje bez klimatyzacji (gdy było 30st na zewnątrz było to dość uciążliwe) oraz lodówki. Łazienka była ddość stara. Meble też dość wiekowe, ale raczej w dobrym stanie. Obsługa ok. Hotel jednak wymaga nakladu finansowego.
Stayed 2 nights in Jul 2021
Verified review

8/10 Good

Sebastian

Liked: Cleanliness, staff & service
Obiekt wiekowy bez klimatyzacji. W zamian pokoje bardzo wygodne i przestronne. Obsługa miła i pomocna. Śniadania świeże i smaczne.
Stayed 3 nights in Aug 2020
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel swoje lata świetności ma juz dawno za sobą, wewnątrz czysto i schludnie, wyposażenie pokoi na średnim poziomie, meble już stare i zużyte ale z zewnątrz to tragedia. Na plus to miła obsługa i dobre śniadanie.
Stayed 1 night in Mar 2020
Verified review

6/10 Okay

Peter

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

transit

dated bedrooms
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Sverrir

Liked: Cleanliness, staff & service, room comfort

Cozy hotel in an interesting region

A cozy hotel located in the heart of a region that has a lot to offer. Regardless if it is a walk in the lovely city of Cieszyn (and across the bridge to the Czech Republic) or a drive to Auswitch and Krakow this region is fascinating. Breakfast was a bit monotonous but good and the restaurant and bar were excellent.
Stayed 2 nights in Jul 2019
Verified review

6/10 Okay

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities

Schlchte Schallisolierung

schlechte Schallisollierung, Bett war unbequem, sonst alles in Ordnung
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Svein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt greit hotell et stykke fra sentrum. Fantastik imøtekommende betjening
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Günter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Business Hotel

Silent, what is very important for me
Stayed 1 night in May 2019
Verified review

6/10 Okay

Georg

Liked: Cleanliness, staff & service

Nah und ruhig gelegen in der Nähe der Autobahn

Kurzer Weg zur Autobahn. Weit vom Zentrum weg. Umgebung nicht so ansprechend. Betten viel zu weich. Freundliche Rezeption.
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Pal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

trevligt vistelse

mycket bra hotel rena trevliga rum,underbar frukost,trevlig personal
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Vasilii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Шикарный номер. Отличный завтрак. Персонал на высшем уровне. Так случилось что друзья забыли ценные вещи в отеле, написал на электронную почту и через несколько минут ответили, что наши вещи ждут нас в отеле. Планируем вернуться снова.
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

shimon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent

very nice 3 star hotel, good value for the price paid
Stayed 1 night in Mar 2019
Verified review

4/10 Poor

Tomas

Liked: Cleanliness
Disliked: Staff & service
Lampor tändes o släcktes mitt inatten. Ingen riktig mat i restaurangen. Väldigt sparsamt gym
Stayed 1 night in Oct 2018
Verified review

8/10 Good

Pal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Genomresa

Mycket bra hotell,vi har bott där säkert 10ggr.Vi åker genom Polen för att ta båten från Gdansk.Bra rum och frukost.
Stayed 1 night in Sep 2018
Verified review

8/10 Good

Novak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hodnocení

Hotel dobrého standardu. Dobré snídaně. Na odlehlejším místě. V okolí dvě restaurace.
Stayed 2 nights in Aug 2018