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Quality Inn Chicopee - Springfield

Property class: 2.5

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Photo gallery for Quality Inn Chicopee - Springfield

A hotel room with two beds, a desk, a television, and a window with curtains. - Quality Inn Chicopee - Springfield (Chicopee)
A hotel dining area with multiple wooden tables and chairs, large windows with curtains, and wall-mounted lights. - Quality Inn Chicopee - Springfield (Chicopee)
A hotel reception area with a wooden reception desk, a coffee station, a trash bin, and a clock on the wall. - Quality Inn Chicopee - Springfield (Chicopee)
A compact kitchenette with a microwave, coffee maker, and a flat-screen TV on a wooden cabinet. - Quality Inn Chicopee - Springfield (Chicopee)
A gym with cardio equipment, weight machines, and a mirror. - Quality Inn Chicopee - Springfield (Chicopee)
Free continental breakfast, laundry facilities, and a business center are just a few of the amenities provided at Quality Inn Chicopee - Springfield. Guests can connect to free in-room WiFi.

Reviews

6.2 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

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Room options

Available filters for rooms
Showing 3 of 3 rooms

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk, a television, and a window with curtains.

Standard Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a computer, a TV, and a chair.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Chicopee, Quality Inn Chicopee - Springfield is in a shopping district. Some of the area's popular attractions include Naismith Memorial Basketball Hall of Fame and Six Flags New England. International Volleyball Hall of Fame and Springfield Museums are also worth visiting. Visit our Chicopee travel guide
Map
463 Memorial Dr, Chicopee, MA, 01020

What's nearby

  • A basketball court with spectators, a scoreboard, and a wall of portraits.
    Naismith Memorial Basketball Hall of Fame
    9 min drive - 7.9 miles
  • Chicopee Falls Dam
    19 min walk - 1.0 mile
  • Chicopee Memorial State Park
    3 min drive - 2.5 miles
  • MassMutual Center
    9 min drive - 7.5 miles
  • MGM Springfield
    9 min drive - 7.7 miles

Getting around

  • Holyoke Station
    15 min drive
  • Logan International Airport (BOS)
    97 min drive

Restaurants

  • Fifties Diner
    6 min drive
  • Chick-fil-A
    5 min walk
  • Dunkin'
    17 min walk
  • Panera Bread
    9 min walk
  • Cumberland Farms
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0008350610
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Quality Inn Chicopee - Springfield pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Inn Chicopee - Springfield?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Quality Inn Chicopee - Springfield?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Quality Inn Chicopee - Springfield located?

Situated in a shopping district, this hotel is within 1 mi (2 km) of Chicopee Falls Dam and Chicopee Memorial State Park. Bowlero Chicopee is 3.1 mi (5 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quality Inn Chicopee - Springfield Reviews

6.2

6.2

Cleanliness

6.8

Location

7.4

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 174 out of 1007 reviews
Rating 8 - Good. 257 out of 1007 reviews
Rating 6 - Okay. 221 out of 1007 reviews
Rating 4 - Poor. 178 out of 1007 reviews
Rating 2 - Terrible. 177 out of 1007 reviews

Reviews

Verified review

6/10 Okay

Liked: Amenities
The breakfast was decent.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for convenience, not luxury. The staff is very nice. We didn't have breakfast but it is offered. Great parking. Easy access.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was very helpful, the manager always help me and recommend places to eat .Definitely will be back
Stayed 3 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Run down, broken fixtures and fittings, dirty and in disrepair Staff were helpful, breakfast was good
Stayed 2 nights in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Decent breakfast, easy parking, and the staff were welcoming and helpful. But there were not enough electrical outlets in the room! And the bedspreads were mattress pads. Clean and reasonable, but certainly not luxury accommodations.
Stayed 2 nights in Oct 2026
Verified review

6/10 Okay

Liked: Staff & service
The hotel need renovation but clean room and helpful staff.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. The only concern was TV wasn’t working and we couldn’t get shower to work. Otherwise room clean and quite comfortable.
Stayed 1 night in Oct 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities
The building needs an upgrade. The staff was nice just need to do renovations as I previously said. Didn’t get new towels at all had to ask for them.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice room well cleaned, with everything in nice conditions. Staff helpful. Location was fantastic with everything u need in a max 10 minutes walk. Food, supermarkets clothes car wash, everything. Good experience
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was quiet and staff was very professional.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The cleanliness was good, staff was helpful when we asked for towels. However the room we stayed in was very disappointing. It had paint peeling the bathtub looked like there was paint all over ot. The bathroom door was unable to close almost falling off hindges.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean an pretty quiet.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
If not for the excellent breakfast crew, I would rate this facility a teo because of its age and state of repair. The employees care about their customers.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was ideal while visiting family in Holyoke. Staff was incredibly helpful and friendly. Coffee in the lobby was great for my coffee addicted mother and I. Overall a great price for a quick visit
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Kayley was pleasant on the phone when I called because I would be arriving late. She was friendly and helpful at check in. I felt safe knowing she was at the desk. The stairwell was well lit. The hallway was a stuffy but ok. The room was a bit musty and the dark brown carpet had some tears. The bathroom was clean and smelled better than the room… For the price, this room fell short.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our key card was working, but, the latch had to be manually opened with a key, so we were afraid to leave in case we could not get back in. The carpet was filthy. The walls in the bathroom had all sort of stains. The tub was very stained, but seemed clean. The TV has no channels that were free. There was a faded spot and exposed hanger where there used to be a picture on the wall. The ceilings were saggy & old. The walls were so thin & doors so creaky I could hear the refrigerator compressor kick on in the room next door and woke up at 5:30am when the neighbor opened the bathroom door. I don’t know how this hotel got the rating it had. I have stayed in other Quality Inns and they were fine. At least the desk person at check in was nice. The desk person in the morning was somewhere between rude & indifferent. The best thing I can say is that the sheets & towels seemed clean. I wish I could have covered the whole room with them.
Stayed 1 night in Oct 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was clean. The staff was helpful. NO ELEVATOR was difficult. The stairways are not up to code — not safe. I was. It told I had to climb stairs. Not enough of a landing to be safe as you opened the door carrying a suitcase. The stairways were not clean, spattered with paint. The breakfast options were very scant.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The hotel is clean and functional. There are some upkeep issues. Overall reasonable value.
Stayed 4 nights in May 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The whole building had a smell was a lot. There was a hole in the wall in the room, loose outlets, the carpet was damp, mold in the bathroom, WiFi didn’t work at all, plastic on the mattress, tv remote didn’t have a back in it, and breakfast was minimal. Pretty sure there were a couple people living there. The staff I interacted with were helpful.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
It was in a great location near stores. The doorknob to the room was broken. I asked for a repair but no one came.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities
It was an okay stay, Bathroom was really clean and breakfast was actually good as well.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very clean good service
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean room, nice staff. Only there 1 day
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful staff
Stayed 4 nights in Nov 2025