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Tru by Hilton Naperville Chicago

Property class: 2.5

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Photo gallery for Tru by Hilton Naperville Chicago

A modern lounge area with a blue sofa, red and purple chairs, and hanging pendant lights. - Tru by Hilton Naperville Chicago (Naperville)
A modern hotel building with a blue and beige facade, multiple windows, and a parking lot. - Tru by Hilton Naperville Chicago (Naperville)
A swimming pool with a tiled floor, a changing room with a yellow wall and a sign, and red chairs near the pool. - Tru by Hilton Naperville Chicago (Naperville)
A hotel room with two beds, a desk, and a chair. - Tru by Hilton Naperville Chicago (Naperville)
A self-service beverage station with a refrigerated display, a coffee machine, and a variety of snacks. - Tru by Hilton Naperville Chicago (Naperville)
Take advantage of a free breakfast buffet, dry cleaning/laundry services, and a gym at Tru by Hilton Naperville Chicago. Stay connected with free WiFi in public areas, and guests can find other amenities such as a business center.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 1 King Bed, Mobility Accessible

A hotel room with a large bed, a desk with a chair, a TV, and a window with blinds.

Room, 1 King Bed, Mobility Accessible

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk, and a chair.

Room, 1 King Bed

9.2 out of 10
Wonderful
(78 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Hearing)

A hotel room with a bed, a desk, a chair, a TV, and a window with blinds.

Room, 1 King Bed, Hearing Accessible (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

A hotel room with a bed, a desk, a chair, a TV, and a window with blinds.

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Hearing Accessible (Hearing)

A hotel room with two beds, a desk, a chair, and a large window with a city view.

Room, 2 Queen Beds, Hearing Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

A hotel room with two beds, a desk, a chair, and a large window with a city view.

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible

A hotel room with two beds, a desk, a chair, and a large window with a city view.

Room, 2 Queen Beds, Mobility Accessible

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, and a chair.

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(74 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room-Hearing Accessible

A shower area with a glass door, a showerhead, and a handrail.

King Room-Hearing Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

A shower area with a glass door, a showerhead, and a handrail.

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for King Room With Tub-Mobility Accessible

A bathroom with a toilet, sink, and shower.

King Room With Tub-Mobility Accessible

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Naperville is home to Tru by Hilton Naperville Chicago. Naper Settlement Museum and Wentz Concert Hall are cultural highlights, and some of the area's landmarks include Moser Tower and Millennium Carillon and Fabyan Villa Museum & Japanese Garden. Looking to enjoy an event or a game while in town? See what's happening at Naperville Yard Indoor Sports Complex or Aurora Skate Center. Visit our Naperville travel guide
Map
1809 WEST DIEHL RD, Naperville, IL, 60563

What's nearby

  • A colorful Children's Garden entrance with a sign, surrounded by lush greenery and flowers.
    Morton Arboretum
    14 min drive - 9.2 miles
  • Topgolf
    3 min drive - 1.6 miles
  • Chicago Premium Outlets
    9 min drive - 4.6 miles
  • Oakbrook Center Mall
    28 min drive - 18.6 miles
  • NOW Arena
    47 min drive - 26.8 miles

Getting around

  • Naperville Route 59 Station
    9 min drive
  • Chicago O'Hare Intl. Airport (ORD)
    37 min drive

Restaurants

  • McDonald's
    16 min walk
  • Culver's
    3 min drive
  • Cracker Barrel
    5 min walk
  • Wendy's
    9 min walk
  • Starbucks
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from July 10 2026 to December 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay (maximum USD 100 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Tru by Hilton Naperville Chicago have a pool?

Yes, this property has an indoor pool.

Is Tru by Hilton Naperville Chicago pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Tru by Hilton Naperville Chicago?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Tru by Hilton Naperville Chicago?

Check-out is at 11:00 AM.

Where is Tru by Hilton Naperville Chicago located?

Situated in Naperville, this hotel is 1.2 mi (1.9 km) from Topgolf and within 3 mi (5 km) of Odyssey Fun World and Blackwell Forest Preserve. Northwestern Medicine Proton Center and Nike Sports Complex are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tru by Hilton Naperville Chicago Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 649 out of 1000 reviews
Rating 8 - Good. 186 out of 1000 reviews
Rating 6 - Okay. 87 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and friendly staff would definitely recommend staying there
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kecia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. The rooms were extra clean and spacious.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, room was clean with a great hang out atmosphere
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

KAREN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, breakfast was good. Location was perfect
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff is friendly, breakfast is ok but not the best.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Clean rooms.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds and nice tvs. Glad they had fridges in rooms. Great price too
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, public areas clean and welcoming. Very friendly staff!! Breakfast could use some more hot options but it is continental and did have pancakes, scrambled eggs, and sausages. Staff was cleaning and restocking breakfast frequently. Would definitely stay here again!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s nothing we didn’t like! Everything was clean. The staff were helpful & kind. We will definitely look for Tru hotels wherever we go.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities
A nice place to stay for family. It’s clean and the breakfast was very good!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, new furnishings and the bathroom great. The breakfast also had all the offerings and was delightful. Would definitely stay again!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and pleasant staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Eymi

It’s very comfortable and clean ☺️
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and entire place was very clean.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Clean rom, well appointed, good breakfast buffet, helpful staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Good warm breakfast and very clean facility
Stayed 1 night in Jan 2026
Verified review

8/10 Good

gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bed ac and staff excellent definitely have a leg up on competition with those most other things same as others will definitely be back
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lauri

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was so nice and the pancake meaker at breakfast was top notch!
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Mary

Liked: Cleanliness, amenities
Breakfast was very nice, everyone was pleasant
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

James

Helpful staff, nice room, comfortable bed.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a nice, safe area. Good breakfast. Clean room, no microwave in room. Beds and pillows were uncomfortable. Overall a nice one night stay.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful, the rooms are always nice. I’ve used this hotel 6-7 times now and I’ve never had an experience that wasn’t great. The breakfast is good. Really enjoy both the pool and pool table
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Great value. Rooms were clean, staff was friendly, and a good array of amenities. Would definitely stay here again.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and great staff
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff
Stayed 3 nights in Oct 2025