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Sheraton Suites Chicago Elk Grove

Property class: 3.5

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Photo gallery for Sheraton Suites Chicago Elk Grove

An outdoor dining area with round tables and chairs, a glass enclosure, and a view of a building in the background. - Sheraton Suites Chicago Elk Grove (Elk Grove Village)
A hotel with a large building, a pond, and surrounding greenery. - Sheraton Suites Chicago Elk Grove (Elk Grove Village)
A hotel room with a flat-screen TV, a dining area with a table and chairs, a leather armchair, a sofa, and a large window with a view of a bridge and greenery. - Sheraton Suites Chicago Elk Grove (Elk Grove Village)
A modern lobby with a round glass table, a tall vase with flowers, and a reception desk. - Sheraton Suites Chicago Elk Grove (Elk Grove Village)
A swimming pool with clear blue water, surrounded by yellow lounge chairs and a bench. - Sheraton Suites Chicago Elk Grove (Elk Grove Village)
You can look forward to a terrace, dry cleaning/laundry services, and a bar at Sheraton Suites Chicago Elk Grove. For some rest and relaxation, visit the sauna. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

About the neighborhood

Located in Elk Grove Village, Sheraton Suites Chicago Elk Grove is in the business district and on a lake. 390 Golf Experience and Topgolf are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Woodfield Mall and Randhurst Village. Looking to enjoy an event or a game? See what's going on at Allstate Arena or NOW Arena. Discover the area's water adventures with kayaking nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Elk Grove Village travel guide
Map
121 Northwest Point Boulevard, Elk Grove Village, IL, 60007

What's nearby

  • A shopping mall with Tommy Hilfiger and Ralph Lauren stores.
    Woodfield Mall
    6 min drive - 4.4 miles
  • An aerial view of a baseball stadium surrounded by urban buildings.
    Wrigley Field
    38 min drive - 22.3 miles
  • OSHA Training Institute
    3 min drive - 1.1 miles
  • Allstate Arena
    10 min drive - 7.9 miles
  • Donald E. Stephens Convention Center
    15 min drive - 11.0 miles

Getting around

  • Mount Prospect Station
    9 min drive
  • O'Hare Multi-Modal Facility Station
    11 min drive
  • Chicago O'Hare Intl. Airport (ORD)
    19 min drive

Restaurants

  • McDonald's
    5 min drive
  • Rose Garden Cafe Restaurant
    18 min walk
  • Starbucks
    4 min drive
  • Portillo's
    4 min drive
  • McDonald's
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 for adults and USD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center (60,000 square feet of space)

Outdoors

  • On a lake
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 88 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 10 to 20 for adults, and USD 10 to 20 for children
  • Pet fee: USD 150.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Sheraton Suites Chicago Elk Grove have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Sheraton Suites Chicago Elk Grove pet-friendly?

Yes, Sheraton Suites Chicago Elk Grove allows pets (limit 2 total) with a maximum weight of up to 88 lbs per pet. There's a fee of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for a fee.

What time is check-in at Sheraton Suites Chicago Elk Grove?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Sheraton Suites Chicago Elk Grove?

Check-out is at noon.

Where is Sheraton Suites Chicago Elk Grove located?

Situated on a lake, this hotel is within 3 mi (5 km) of Endeavor Health Northwest Community Hospital, Rainbow Falls Waterpark, and Northwest Community Hospital. Woodfield Mall and AMC Streets Of Woodfield 20 are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton Suites Chicago Elk Grove Reviews

8.0

Very Good

8.4

Cleanliness

8.4

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 452 out of 1004 reviews
Rating 8 - Good. 263 out of 1004 reviews
Rating 6 - Okay. 128 out of 1004 reviews
Rating 4 - Poor. 89 out of 1004 reviews
Rating 2 - Terrible. 72 out of 1004 reviews

Reviews

Verified review

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable quiet & great location
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, clean rooms. Everything that you need for a very comfortable stay is there
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms. Everything that you could need. Clean. Great staff.
Stayed 1 night in May 2026
Verified review

8/10 Good

Bishal

Liked: Cleanliness, property conditions & facilities
I stayed for three nights. I repeatedly asked the front desk staff for body wash, but they never provided it during our entire stay. The room was cleaned on the first day, but not on the second. Otherwise, we liked the studio king room we booked.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Jeanette

Liked: Staff & service
The room is dated and one elevator in service that was not working very well. Staff was great, though.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Jullin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were good but didn't book reach out to the transportation provider to pick us up at scheduled time. Overall property is good but location is a bit far from the airport. Could also need a bit of renovations
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Stay here a few times a year. Service is good, rooms are clean, nice location for getting around.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Sugely

Liked: Cleanliness, amenities, property conditions & facilities
Good comfy room
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Anish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great comfy stay
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to stay, spacious room and great location, it’s a bit old fashioned but good enough
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Ashley

Staff were polite and it was nice to have a bar.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Tima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay, convenient, safe, clean .
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

val

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near airport!
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Brando

Liked: Cleanliness, staff & service, amenities
Pool was a little small, and the room was a little cold, but nice for us and our toddler! Our AC in our room didn’t really work, so we had to go buy a fan. I would stay again if the AC worked better.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was undergoing some maintenance, so only 1 elevator worked, so it took awhile to get up/down. Thermostat didn't work in room and the shower curtains are cloth, so water was just dripping out of the tub. The room was nice though and the price was right for just 1 night. Staff was friendly and helpful.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Marcus

Liked: Cleanliness
Staff was fantastic, my only complaint is the toilet was not flushing properly and needed multiple services during my week stay.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay, the staff were pleasant, my room was clean and I will definitely book again.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very friendly staff. Very accommodating
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of food in the area
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Taebyoung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good food
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Beautiful well manage hotel. The service and staff was excellent
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the quiet area, the scenery, and the close proximity to some good restaurants and the mall.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good, room was very comfortable. Staff was amazing. I would recommend a bit of refurbishment through the hotel, I think it feels just a bit dated. But otherwise, it's good. Great location
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Ciprian Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice with large executive rooms. The staff is excellent. Only thing that is lacking is a proper restaurant and bar. You cannot walk anywhere for a meal or coffee, you need to have a car or ride share.
Stayed 3 nights in Sep 2025