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Sheraton Grand Chicago Riverwalk

Property class: 4

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Photo gallery for Sheraton Grand Chicago Riverwalk

A cityscape with modern high-rise buildings, a river, and a bridge. - Sheraton Grand Chicago Riverwalk (Chicago)
A modern building with a large glass facade and a river in front. - Sheraton Grand Chicago Riverwalk (Chicago)
A person on a balcony overlooking a body of water with exercise equipment and a view of a bridge and buildings. - Sheraton Grand Chicago Riverwalk (Chicago)
A modern hotel lobby with a bar area, seating arrangements, and decorative lighting. - Sheraton Grand Chicago Riverwalk (Chicago)
An outdoor seating area with a glass table, orange cushions, and potted plants. - Sheraton Grand Chicago Riverwalk (Chicago)
Located close to Michigan Avenue and Millennium Park, Sheraton Grand Chicago Riverwalk provides a grocery/convenience store, a terrace, and a coffee shop/cafe. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and American cuisine. In addition to a garden and dry cleaning/laundry services, guests can connect to free WiFi in public areas.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Breakfast available

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Room options

Available filters for rooms
Showing 46 of 46 rooms

View all photos for Traditional Room, 1 King Bed

A hotel room with a large bed, a desk with a TV, a chair, and a window with curtains.

Traditional Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

A hotel room with a large bed, a nightstand with a lamp, a view of the city through a window, and a chair.

Deluxe Room, 1 King Bed, River View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

A hotel room with a large bed, a nightstand with a lamp, a view of the city through a window, and a chair.

Deluxe Room, 1 King Bed, River View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk with a TV, a chair, and a window with curtains.

Deluxe Room, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

A hotel room with a large bed, a sofa, a small side table, a mirror, and a view of a building through the window.

Deluxe Room, 1 King Bed, Lake View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Skyline View)

A hotel room with a large bed, a desk with a TV, a chair, and a window with curtains.

Deluxe Room, 1 King Bed (Skyline View)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Skyline View, High Floor)

A hotel room with a large bed, a desk with a TV, a chair, and a window with curtains.

Deluxe Room, 1 King Bed (Skyline View, High Floor)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View (High Floor)

A hotel room with a large bed, a nightstand with a lamp, a view of the city through a window, and a chair.

Deluxe Room, 1 King Bed, River View (High Floor)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View (High Floor)

A hotel room with a large bed, a nightstand with a lamp, a view of the city through a window, and a chair.

Deluxe Room, 1 King Bed, River View (High Floor)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Hearing Accessible (Mobility Accessible with Bathtub)

A hotel room with a large bed, a desk with a TV, a chair, and a window with curtains.

Traditional Room, 1 King Bed, Hearing Accessible (Mobility Accessible with Bathtub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Hearing Accessible (Roll-in Shower)

A hotel room with a large bed, a desk with a TV, a chair, and a window with curtains.

Traditional Room, 1 King Bed, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Hearing Accessible

A hotel room with a large bed, a desk with a TV, a chair, and a window with curtains.

Traditional Room, 1 King Bed, Hearing Accessible

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Club Lounge Access (High Floor, Concierge)

A hotel room with a bed, a desk, a chair, a large mirror, and a window with a city view.

Room, 1 King Bed, Club Lounge Access (High Floor, Concierge)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Club Lounge Access, River View (High Floor, Concierge)

A hotel room with a bed, a desk, a chair, a large mirror, and a window with a city view.

Room, 1 King Bed, Club Lounge Access, River View (High Floor, Concierge)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Club Lounge Access, River View (High Floor, Concierge)

A hotel room with a bed, a desk, a chair, a large mirror, and a window with a city view.

Room, 1 King Bed, Club Lounge Access, River View (High Floor, Concierge)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Club Lounge Access (Skyline View, High Floor, Concierge)

A hotel room with a bed, a desk, a chair, a large mirror, and a window with a city view.

Room, 1 King Bed, Club Lounge Access (Skyline View, High Floor, Concierge)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Club Lounge Access (Skyline View, High Floor, Concierge)

A hotel room with a bed, a desk, a chair, a large mirror, and a window with a city view.

Room, 1 King Bed, Club Lounge Access (Skyline View, High Floor, Concierge)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Club Lounge Access, River View (High Floor, Concierge)

A hotel room with a bed, a desk, a chair, a large mirror, and a window with a city view.

Room, 1 King Bed with Sofa bed, Club Lounge Access, River View (High Floor, Concierge)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Club Lounge Access, Lake View (High Floor, Concierge)

A hotel room with a bed, a desk, a chair, a large mirror, and a window with a city view.

Room, 1 King Bed, Club Lounge Access, Lake View (High Floor, Concierge)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible, River View (Bathtub, Concierge, Club Access)

A hotel room with a bed, a desk, a chair, a large mirror, and a window with a city view.

Room, 1 King Bed, Hearing Accessible, River View (Bathtub, Concierge, Club Access)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, River View

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Deluxe Room, 2 Double Beds, River View

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Traditional Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, River View

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Deluxe Room, 2 Double Beds, River View

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, River View

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Deluxe Room, 2 Double Beds, River View

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, River View (High Floor)

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Deluxe Room, 2 Double Beds, River View (High Floor)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, River View (High Floor)

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Deluxe Room, 2 Double Beds, River View (High Floor)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (Skyline View, High Floor)

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Deluxe Room, 2 Double Beds (Skyline View, High Floor)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds, Hearing Accessible

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Traditional Room, 2 Double Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds, Hearing Accessible (Roll-in Shower)

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Traditional Room, 2 Double Beds, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Club Lounge Access, River View (High Floor, Concierge)

A hotel room with a large window offering a city view, a bed with white linens, a nightstand with a lamp, and a blue chair.

Room, 2 Double Beds, Club Lounge Access, River View (High Floor, Concierge)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Club Lounge Access (High Floor, Concierge)

A hotel room with a large window offering a city view, a bed with white linens, a nightstand with a lamp, and a blue chair.

Room, 2 Double Beds, Club Lounge Access (High Floor, Concierge)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Club Lounge Access, River View (High Floor, Concierge)

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Room, 2 Double Beds, Club Lounge Access, River View (High Floor, Concierge)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Club Lounge Access (Skyline View, High Floor, Concierge)

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Room, 2 Double Beds, Club Lounge Access (Skyline View, High Floor, Concierge)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Hearing Accessible, River View (Bathtub, Concierge, Club Access)

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Room, 2 Double Beds, Hearing Accessible, River View (Bathtub, Concierge, Club Access)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, River View (Ambassador)

A hotel room with a large bed, a desk with a computer, a chair, a lamp, and a view of a cityscape through a window.

Suite, 1 Bedroom, River View (Ambassador)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Suite, 1 Bedroom (Burnham)

A neatly made bed with white linens, a headboard with a textured pattern, and two bedside lamps on wooden nightstands.

Suite, 1 Bedroom (Burnham)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Junior Suite, 1 Bedroom (Skyline View)

A hotel room with a grey carpet, a grey sofa, a round table, a chair, a lamp, and a window with a city view.

Junior Suite, 1 Bedroom (Skyline View)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, River View (Ogden)

A hotel room with a wooden panel wall, a round dining table, a blue sofa, and a desk with a lamp.

Suite, 1 Bedroom, River View (Ogden)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Twin Murphy Bed

View all photos for Suite, 1 Bedroom, Lake View (Illinois)

A modern living room with a sectional sofa, a dining table, and large windows offering city views.

Suite, 1 Bedroom, Lake View (Illinois)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Lake View (Illinois)

A hotel room with a large bed, a desk with a computer, a chair, a lamp, and a view of a cityscape through a window.

Suite, 1 Bedroom, Lake View (Illinois)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, Lake View

A modern hotel room with a sofa, armchair, dining table, and a large window offering a city view.

Executive Suite, 1 Bedroom, Lake View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (Skyline View, High Floor)

A hotel room with a grey carpet, a grey sofa, a round table, a chair, a lamp, and a window with a city view.

Junior Suite, 1 Bedroom (Skyline View, High Floor)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, River View (Governor)

A hotel room with a large bed, a desk with a computer, a chair, a lamp, and a view of a cityscape through a window.

Suite, 1 Bedroom, River View (Governor)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Hearing Accessible (Bathtub, Burnham)

A neatly made bed with white linens, a headboard with a textured pattern, and two bedside lamps on wooden nightstands.

Suite, 1 Bedroom, Hearing Accessible (Bathtub, Burnham)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Presidential Suite, 1 Bedroom, Club Lounge Access (Skyline View, High Floor)

A modern living room with a sectional sofa, a glass coffee table, and a bar area with stools.

Presidential Suite, 1 Bedroom, Club Lounge Access (Skyline View, High Floor)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access, Lake View (High Floor, Illinois)

A modern living room with a sectional sofa, a dining table, and large windows offering city views.

Suite, 1 Bedroom, Club Lounge Access, Lake View (High Floor, Illinois)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Downtown Chicago, a neighborhood in Chicago, Sheraton Grand Chicago Riverwalk is in a shopping district and on the riverwalk. Michigan Avenue and Navy Pier are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Lincoln Park Zoo. Looking to enjoy an event or a game? See what's going on at Soldier Field or Wrigley Field. Spend some time exploring the area's activities, including golfing. Guests love the hotel's central location. Visit our Chicago travel guide
Map
301 E North Water St, Chicago, IL, 60611

What's nearby

  • A cityscape at night with illuminated buildings, a river, and a bridge.
    Chicago Riverwalk
    1 min walk - 0.1 miles
  • A city street at night with illuminated buildings, a snow-covered sidewalk, and light trails from moving vehicles.
    Michigan Avenue
    5 min walk - 0.3 miles
  • A large metallic sphere sculpture in a public square surrounded by tall buildings.
    Millennium Park
    6 min walk - 0.4 miles
  • A modern cityscape with a distinctive metallic sculpture in the foreground and a variety of skyscrapers in the background.
    Grant Park
    6 min walk - 0.4 miles
  • A Ferris wheel and a carousel at a fairground.
    Navy Pier
    11 min walk - 0.6 miles

Getting around

  • Millennium Station
    12 min walk
  • Grand Station (Red Line)
    12 min walk
  • Chicago O'Hare Intl. Airport (ORD)
    49 min drive

Restaurants

  • Swissôtel
    5 min walk
  • Sheraton Club Lounge - 33 Floor
    4 min walk
  • The Red Star Bar
    5 min walk
  • Northman Beer & Cider Garden
    5 min walk
  • American Craft Kitchen & Bar
    5 min walk

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 75 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:30 AM for a fee: USD 32 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • ChiBar
  • Chicago Burger Company
  • LB Bistro and Patissere
  • Link
  • Shulas Steak House

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 125,000 square feet of conference space
  • 43 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (35 inches high)
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (49 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 34 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 35.67 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 32 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Covered self parking fee: USD 75 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Sheraton Grand Chicago Riverwalk have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Sheraton Grand Chicago Riverwalk pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 75 lbs per pet. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for USD 75 per day.

What time is check-in at Sheraton Grand Chicago Riverwalk?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton Grand Chicago Riverwalk?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Sheraton Grand Chicago Riverwalk located?

Located in Downtown Chicago, this hotel is within a 15-minute walk of Michigan Avenue, Millennium Park, and Navy Pier. Art Institute of Chicago and 875 North Michigan Avenue are also within 1 mi (2 km). Grand Station (Red Line) is 12 minutes by foot and Randolph-Wabash Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton Grand Chicago Riverwalk Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Amenities

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 1153 out of 1868 reviews
Rating 8 - Good. 334 out of 1868 reviews
Rating 6 - Okay. 181 out of 1868 reviews
Rating 4 - Poor. 93 out of 1868 reviews
Rating 2 - Terrible. 107 out of 1868 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! In a convenient location.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, good location!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has a lot of amenities, like a Starbucks, restaurants, pool, etc. We really liked that it was very centrally located , with just a quick walk to Grant and Millennium Park, and lots of shops and restaurants
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was everything we needed for our trip. We felt safe.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in process, great location, helpful staff
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very friendly staff
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying at this property. It served its purpose. It was an amazing location.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, quiet and the view was amazing
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel -bar and restaurant kids loved the pool and riverside view
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in downtown Chicago with a great restaurant and parking.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Sheraton Grand Chicago Riverwalk during our Chicago trip. The room was nice, and we had a lovely view of the river and surrounding buildings. I liked the convenient location near the Riverwalk and downtown. We enjoyed our stay.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, especially if you are planning to do an architecture tour on the river!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful, and the location is perfect for enjoying downtown and river north in Chicago
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 5 days in Chicago and had a wonderful time. Sheraton was right on the water and the view was magnificent, walking distance to everything. Perfect!!
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and great staff. It was a splendid stay
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great at this hotel. Jennifer at the front desk was on top of everything and so pleasent to talk with. Sheraton lucky to have her.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and view of the river.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous hotel, walking distance from Navy Pier and Ohio Street Beach. Felt safe and welcomed the entire stay😊
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best visit I've had at hotel in a while. Everyone was nice and so helpful. The hotel's location was close to everything.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean room and location is perfect
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding location, beautiful and functional lobby, fast elevators, nice room.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sheraton on the Chicago Riverwalk is a beautiful facility. You can walk to see the fountain, hop on a riverboat tour or water taxi. We felt very safe in the evening. The rooms were very clean and room service staff was fast and friendly. The parking garage was clean and well lit.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The view was beautiful! Loved the sunrise. Tub drained very slow. The bed mattress was average and the pillows were mush.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sheraton was very nice! Great location and in close proximity for walking around to many places. Great views of the riverwalk!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying at this hotel and I would definitely recommend it to others. It’s in a very central location and we were able to walk to a lot of places. The views from the hotel were stunning and the room was well kept and clean. The staff were super helpful and friendly and always tried to remind us to use our $15 daily credit. I will say the AC was STRONG so we were always freezing after being out and about in the humidity
Stayed 3 nights in Sep 2026