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Level Chicago - River North

Property class: 4

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Photo gallery for Level Chicago - River North

A modern living room with a large TV, a sofa, a coffee table, and a chair. There is a large window with a city view. - Level Chicago - River North (Chicago)
A bedroom with a large window overlooking a cityscape. - Level Chicago - River North (Chicago)
A rooftop patio with outdoor seating, a fire pit, and a city view. - Level Chicago - River North (Chicago)
A modern bedroom with a large bed, a television, and a balcony with a city view. - Level Chicago - River North (Chicago)
A balcony with a city view, a table, and two chairs. - Level Chicago - River North (Chicago)
Close to Michigan Avenue and Chicago Riverwalk, Level Chicago - River North provides laundry facilities, a gym, and more. Stay connected with free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Suite, 1 Bedroom

A modern kitchen with wooden cabinetry, a marble island, and recessed ceiling lights.

Deluxe Suite, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 Bedroom

A modern bedroom with a large bed, a nightstand, a bedside table, and a view of the cityscape through floor-to-ceiling windows.

Executive Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 2 Bedrooms

A modern living room with a grey sectional sofa, a white coffee table, and a dining area with a small table and chairs. Large windows offer a view of the cityscape and tall buildings.

Deluxe Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 95 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Suite (Level)

A modern kitchen with wooden cabinets, a stainless steel oven, and a microwave.

Suite (Level)

10.0 out of 10
Exceptional
(4 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Room, 2 Bedrooms

A bedroom with a large window overlooking a cityscape.

Junior Room, 2 Bedrooms

  • 77 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Executive Room, 1 Bedroom

A modern bedroom with a large bed, a nightstand, a bedside table, and a view of the cityscape through floor-to-ceiling windows.

Executive Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 Bedroom

A modern bedroom with a large bed, a nightstand, a bedside table, and a view of the cityscape through floor-to-ceiling windows.

Executive Suite, 1 Bedroom

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite, 2 Bedrooms

A modern kitchen with wooden cabinets, a white countertop, and a built-in oven.

Junior Suite, 2 Bedrooms

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 6
  • 1 Double Bed, 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Suite, 2 Bedrooms

A modern living room with a grey sectional sofa, a white coffee table, and a dining area with a small table and chairs. Large windows offer a view of the cityscape and tall buildings.

Deluxe Suite, 2 Bedrooms

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds
  • Free WiFi

View all photos for Executive Room, 1 Bedroom (With Office)

A modern living room with a large TV, a sofa, a coffee table, and a chair. There is a large window with a city view.

Executive Room, 1 Bedroom (With Office)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite (Level)

A modern kitchen with wooden cabinets, a stainless steel oven, and a microwave.

Suite (Level)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 Bedroom

A modern kitchen with wooden cabinets, a stainless steel oven, and a microwave.

Deluxe Suite, 1 Bedroom

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

About the neighborhood

Located in Downtown Chicago, a neighborhood in Chicago, Level Chicago - River North is near a metro station. The area's natural beauty can be seen at Grant Park and Millennium Park, while Chicago Theatre and Art Institute of Chicago are cultural highlights. Looking to enjoy an event or a game? See what's going on at United Center or Soldier Field. Visit our Chicago travel guide
Map
369 W Grand Ave, Chicago, IL, 60654

What's nearby

  • A large, historic building with a central tower and multiple windows, located near a body of water.
    Merchandise Mart
    3 min walk - 0.2 miles
  • A cityscape at night with illuminated buildings, a river, and a bridge.
    Chicago Riverwalk
    6 min walk - 0.4 miles
  • The Chicago Theatre with marquee lights and a large sign.
    State Street
    10 min walk - 0.5 miles
  • A busy urban street with a train crossing, tall buildings, and a tram.
    Michigan Avenue
    13 min walk - 0.7 miles
  • A large illuminated sign with the letters "CHICA" and a circular design.
    Chicago Theatre
    14 min walk - 0.8 miles

Getting around

  • Merchandise Mart Station
    8 min walk
  • Chicago Union Station
    17 min walk
  • Chicago Midway Airport (MDW)
    30 min drive

Restaurants

  • East Bank Club - Grill
    4 min walk
  • Zarella Pizzeria & Taverna
    4 min walk
  • Al's #1 Italian Beef
    5 min walk
  • Gene & Georgetti
    3 min walk
  • Starbucks
    3 min walk

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9.2 out of 10, Wonderful, 562 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 68.30 per night)
  • Wheelchair-accessible parking available

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Meal delivery service
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per night
  • Destination fee: USD 24.67 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 68.30 per night (in/out privileges)
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from May 01 to September 30

Frequently asked questions

Does Level Chicago - River North have a pool?

Yes, this property has a seasonal outdoor pool.

Is Level Chicago - River North pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 25 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 68.30 per night.

What time is check-in at Level Chicago - River North?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Level Chicago - River North?

Check-out is at 11:00 AM.

Where is Level Chicago - River North located?

Located in Downtown Chicago, this hotel is within a 10-minute walk of Merchandise Mart and Chicago Riverwalk. Michigan Avenue and Grant Park are also within 1 mi (2 km). Merchandise Mart Station is 8 minutes by foot and Chicago Station (Brown Line) is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Level Chicago - River North Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Amenities

9.0

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 820 out of 1090 reviews
Rating 8 - Good. 144 out of 1090 reviews
Rating 6 - Okay. 65 out of 1090 reviews
Rating 4 - Poor. 30 out of 1090 reviews
Rating 2 - Terrible. 31 out of 1090 reviews

Reviews

Verified review

10/10 Excellent

Boryana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this hotel very nice and clean.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, the view was nice the room was clean and staff was very helpful definitely recommend!
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Marquisha

Liked: Staff & service, amenities
Clean rooms, nice pool, location great
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Kisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great place to stay with your partner! It was the best decision. It was somewhat of a walk to riverwalk but you dont even notice. Plus- the views during sunset were unbeatable with the large view windows.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here and we were not disappointed at all. We were upgraded to a two room suite and the view was spectacular! Beds were super comfortable with soft bedding and the room had everything we needed. The staff were all really friendly and helpful as well. Would definitely stay again.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice neat clean room. It was a lot community so you felt safe.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water pressure in our room was hopeless but everything else about our room and the property was perfect. The amenities (gym, pool, etc) were amazing and our room was a great size and had a very comfortable bed
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was only there for one night, but the room I stayed in was super clean and had everything I would need - washer/dryer, full kitchen, living space. I did use the office space in the building to take a few work calls before I was able to check in, which was a really nice perk. Also, close distance to many things around Chicago. I would stay here again!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Jesus

Liked: Staff & service, amenities
Disliked: Cleanliness
The amenities were perfect and the view was amazing beautiful room and perfect location. Odd stains on bedroom closet and floor could be cleaned better and looked at. Room 904
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Description when booking could be updated, it is misleading. Went with a group of 6, description says “sleeps 6” showed up and only had space for sleeping 4, no sofa bed was included although the place was very clean and appealing and accommodating. Also parking is a first come first serve thing, so just be ready for that.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a great stay! Only complaint was one of the blinds would not shut in one of the bedrooms, but we understood it was probably not fixable in the 2 days we were there. We were also upgraded to a better room upon arrival! Overall 10/10!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel I’ve stayed in in my life. I came here for the first time to Chicago and me and my girl. Upon arrival they gave us a complementary room upgrade. Where are they doing that at so as you can see, I am very happy with our stay so I will recommend this hotel to anybody and I think we might even come back here again. You know any they have good amenities
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff where very unprofessional - friends of theirs hanging out at the desk and when asked for assistance it was as if we were bothering them. housekeeping staff was excellent and attentive when we had to ask for extra bedding and towels since we were 4 not 2pp - these extra items should have been in the room at check in. Pool deck, hot tub, exercise room and sauna/steam area are all top notch. We really loved the concept but would have liked more of a customer service oriented stay.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great room with excellent views!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Communication with staff/host 10/10 place clean felt safe would definitely stay again definitely worth it
Stayed 2 nights in May 2026
Verified review

8/10 Good

Shaquanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice, quick and easy check in. Will stay again when in chicago
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great kitchen space, spacious rooms, many amenities such as pools, spa, sauna, kids play room, out door cooking, etc.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Miguel-Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean room. This was our second stay and we will be back again.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Brandon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A couple of things in room were broken. Staff was super responsive and friendly.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend 1000/10, this hotel has everything you need and the location is everything. LOVE LOVE LOVE.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly awesome staff great views and vibes
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Brittnee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, the balcony view was beautiful and the staff was amazing.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel, great views of the city, plenty of things to do nearby, extremely friendly staff and just overall a wonderful experience staying here!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Chauntika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t have any complaints about the property! I will always stay here when I’m in Chicago! The room was beyond clean, the view was amazing especially at night! Parking was safe and secure at the property.
Stayed 1 night in May 2026