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Hilton Garden Inn Chicago Downtown South Loop

Property class: 3

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Photo gallery for Hilton Garden Inn Chicago Downtown South Loop

An indoor swimming pool with clear glass walls, a wooden ceiling, and a view of a red brick building. - Hilton Garden Inn Chicago Downtown South Loop (Chicago)
A modern outdoor patio with tables and chairs, a glass railing, and a view of a high-rise building. - Hilton Garden Inn Chicago Downtown South Loop (Chicago)
A modern hotel lobby with a reception desk, seating area, and a large window providing a view of the outdoors. - Hilton Garden Inn Chicago Downtown South Loop (Chicago)
A modern hotel entrance with glass doors, a visible reception desk, and signage for Hilton Garden Inn and Homewood Suites. - Hilton Garden Inn Chicago Downtown South Loop (Chicago)
A hot tub with a metal ladder, surrounded by white tiled walls and floor, with a large window providing a view of the cityscape. - Hilton Garden Inn Chicago Downtown South Loop (Chicago)
Near Grant Park and Soldier Field, Hilton Garden Inn Chicago Downtown South Loop provides a free grocery shopping service, a terrace, and dry cleaning/laundry services. The on-site Asian cuisine restaurant, Shang Noodle, offers breakfast, brunch, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

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Room options

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Showing 13 of 13 rooms

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a city view.

Room, 1 King Bed

9.0 out of 10
Wonderful
(275 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

A hotel room with a large bed, a city view, a red armchair, and a small table.

Room, 1 King Bed, Corner

9.4 out of 10
Exceptional
(45 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

A hotel room with a bed, a desk, a chair, a TV, a lamp, and a view of the city.

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Corner

A hotel room with a bed, a desk, a chair, a TV, a lamp, and a view of the city.

Room, 1 King Bed, Accessible, Corner

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

A hotel room with a large bed, a desk, a chair, and a TV.

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

A hotel room with a large bed, a desk, a chair, and a TV.

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a view of the city.

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(139 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

A hotel room with two beds, a desk, a chair, and a view of the city.

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

A hotel room with two beds, a desk, a chair, and a view of the city.

Room, 2 Queen Beds, Accessible (Hearing)

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

A hotel room with a bed, a desk, a chair, a TV, a lamp, and a view of the city.

Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

A hotel room with two beds, a desk, a chair, and a view of the city.

Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Drinks-Snacks)

A hotel room with a large bed, a desk, a chair, a TV, and a city view.

Room, 1 King Bed (Drinks-Snacks)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Downtown Chicago, a neighborhood in Chicago, Hilton Garden Inn Chicago Downtown South Loop is near a metro station. The area's natural beauty can be seen at Grant Park and Lake Michigan, while Art Institute of Chicago and Chicago Theatre are cultural highlights. Looking to enjoy an event or a game? See what's going on at Soldier Field or McCormick Place. Guests appreciate the hotel's location for the sightseeing. It's also convenient to public transportation: Roosevelt Station is 3 minutes by foot and Harrison Station is 8 minutes. Visit our Chicago travel guide
Map
55 E 11th Street, Chicago, IL, 60605

What's nearby

  • A modern cityscape with a distinctive metallic sculpture in the foreground and a variety of skyscrapers in the background.
    Grant Park
    2 min walk - 0.1 miles
  • The Chicago Theatre with marquee lights and a large sign.
    State Street
    2 min walk - 0.1 miles
  • The Field Museum building with large banners and classical columns.
    Field Museum of Natural History
    11 min walk - 0.6 miles
  • The Shedd Aquarium with a city skyline in the background.
    Shedd Aquarium
    13 min walk - 0.7 miles
  • A large stadium surrounded by a cityscape with modern buildings.
    Soldier Field
    16 min walk - 0.9 miles

Getting around

  • Roosevelt Station
    3 min walk
  • Chicago Museum Campus-11th Street Station
    4 min walk
  • Chicago Midway Airport (MDW)
    27 min drive

Restaurants

  • Lou Malnati's Pizzeria
    5 min walk
  • South Loop Club
    6 min walk
  • Sweet Bean
    2 min walk
  • Buddy Guy's Legends
    5 min walk
  • Burger Bar Chicago
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered, secured valet parking on site (USD 70 per night; includes in/out privileges)
  • Limited onsite valet parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Shang Noodle

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,080 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 on-site accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch smart TV with premium channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 20 for adults, and USD 5 to 10 for children
  • Covered valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Garden Inn Chicago Downtown South Loop have a pool?

Yes, this property has a pool.

Is Hilton Garden Inn Chicago Downtown South Loop pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Valet parking is available for USD 70 per night. Limited spots are available.

What time is check-in at Hilton Garden Inn Chicago Downtown South Loop?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Hilton Garden Inn Chicago Downtown South Loop?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hilton Garden Inn Chicago Downtown South Loop located?

Located in Downtown Chicago, this hotel is steps from State Street and Grant Park. Lake Michigan and Soldier Field are also within 1 mi (2 km). Roosevelt Station and Chicago Museum Campus-11th Street Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Garden Inn Chicago Downtown South Loop Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Amenities

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1345 out of 2191 reviews
Rating 8 - Good. 481 out of 2191 reviews
Rating 6 - Okay. 195 out of 2191 reviews
Rating 4 - Poor. 87 out of 2191 reviews
Rating 2 - Terrible. 83 out of 2191 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot for all the good places around.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was helpful and kind. They allowed me to check in earlier than expected. Great stay!
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot in Chicago. Nice views 👍 and convenient location.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great stay for the Kanye concert , staff were well organized and clean rooms
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I honestly had no issues whatsoever during my stay. Check-in process was easy, got a clean room with a beautiful view!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place, great location, great view of the city.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located to the airport. Plenty of easy parking. Front desk, staff and bistro staff were very helpful. Now the down side. Their guest laundry room consists of two washing machines and one dryer for five floors of guests however they did offer me complementary tide when I got quarters from them.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly staff and nice accommodations
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice size room in convenient location. Price was very reasonable.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Steps away from the station so it’s super convenient although you can hear the subway so if you’re a light sleeper, you may not want to stay here. Neighbourhood felt safe and the hotel itself was spacious and clean. Would stay here again
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Convenient to much of the city. Only one elevator worked the entire 4 days, and they never posted a sign or talked about it. Lighting in room was horrible unless you were sitting right by a lamp. Room was clean.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff
Stayed 3 nights in Aug 2026
Verified review

4/10 Poor

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Honestly it was in a great location walking distance to many of the attractions. How ever expensive with no parking available other than valet parking. Room was clean but had a weird smell to it but the view was amazing even though i didn’t get the view I asked for. No breakfast area but really good Chinese dine in downstairs. Personally would not be returning to this location
Stayed 3 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean average hotel that is priced right. Excellent location for seeing the sights via train. Great location especially for the Obama Presidential Library via bus.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Corner king room was awesome. Highly recommend for having multiple views
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean hotel. Location is good for walking to most of the local attractions if you are checking out the area. We had 0 issues during our stay, thankful that we had a room with a nice view of the city, it was wonderful!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had very clean rooms and the staff was friendly and helpful. Breakfast was convenient with good options.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice views! Loved every moment
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the beautiful views from my room on the 28th floor. The staff were very friendly and helpful. We had an early morning arrival at 10 am so I liked that the staff was able to check us into a room at like 12 pm. The only issue I had was with the television get frozen and would make a very loud noise.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is close to the Roosevelt train station, which is a plus for convenience, and a minus for noise. Staff was helpful with issues that arose with our room key. TV malfunctioned often, but didn’t affect our stay.
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amaxizingggggg view!!! so clean!
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a great size and clean!! The equipment in the gym such as the treadmill could use a little maintenance but overall lovely stay.
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service
Location and price wise i think Hilton Garden Inn is a good affordable choice. The city views are very nice and the area is walkable.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Amenities
Clean room. BEAUTIFUL view!! We appreciated being able to check i. early. Would have loved complementary breakfast and/or room service. Phone didnt work, fridge was shut off, cable out most of stay. Front staff not very friendly.
Stayed 4 nights in Sep 2026