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Best Western Des Plaines/O’Hare

2.5 star property
Hotel in Des Plaines with free breakfast and a 24-hour front desk

Choose dates to view prices

The Best Western Des Plaines Inn offers a practical airport-area stay with thoughtful touches. Guests enjoy continental breakfast, laundry facilities, and in-room WiFi. Visitors especially appreciate the attentive staff who make each stay memorable.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 11 of 11 rooms

Accessible King Room

  • Sleeps 3

King Room with Hot Tub

  • Sleeps 2

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Hot Tub

Free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking, Hot Tub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Accessible-1 King, Mobility Accessible, Bathtub, Sofabed, Non-Smoking

  • Sleeps 3

King Room

  • Sleeps 2

King Room with Sofa Bed

  • Sleeps 3

Two Queen Room

  • Sleeps 4

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About the neighborhood

Map
1231 Lee St, Des Plaines, IL, 60018

What's nearby

  • Apache Park - 2 min drive - 1.3 miles
  • Lake Park - 2 min drive - 1.3 miles
  • Arndt Park - 3 min drive - 1.1 miles
  • Wrigley Field - 24 min drive - 16.8 miles
  • Michigan Avenue - 26 min drive - 20.7 miles

Getting around

  • Multi-Modal Facility Station - 5 min drive
  • Des Plaines Station - 20 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 9 min drive

Restaurants

  • ‪Taco Bell - ‬13 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Beacon Tap - ‬4 min walk
  • ‪Wendy's - ‬9 min walk

About this property

Best Western Des Plaines/O’Hare

Hotel near Donald E. Stephens Convention Center
Free continental breakfast, laundry facilities, and a business center are just a few of the amenities provided at Best Western Des Plaines/O’Hare. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Express check-out, a front-desk safe, and a 24-hour front desk
  • Luggage storage, 1 meeting room, and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All 50 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with free toiletries and hair dryers
  • LCD TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from November 21 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Des Plaines O'Hare
Best Western Hotel Des Plaines O'Hare
Best Western Plaines Inn
Best Western Plaines
Best Western Des Plaines Hotel Des Plaines
Des Plaines Best Western
Best Western Des Plaines Inn
Des Plaines O’hare Des Plaines
Best Western Des Plaines/O’Hare Hotel
Best Western Des Plaines/O’Hare Des Plaines
Best Western Des Plaines/O’Hare Hotel Des Plaines

Frequently asked questions

Does Best Western Des Plaines/O’Hare have a pool?

Yes, this property has an indoor pool. The property will be renovating one of the pools from November 21 2024 to December 31 2025 (completion date subject to change).

Is Best Western Des Plaines/O’Hare pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Des Plaines/O’Hare?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Best Western Des Plaines/O’Hare?

Check-out is at 11 AM. Late check-out is available for USD 50.00 (subject to availability).

Where is Best Western Des Plaines/O’Hare located?

Situated near the airport, this hotel is 1.1 mi (1.8 km) from Lake Park and within 3 mi (5 km) of Allstate Arena and Wolff's Flea Market. Advocate Lutheran General Hospital is 3 mi (4.8 km) away. Des Plaines Station is 20 minutes by foot.

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Reviews

Best Western Des Plaines/O’Hare Reviews

7.4

Good

7.6

Cleanliness

6.8

Amenities

7.6

Staff & service

7.0

Eco-friendliness

7.0

Property conditions & facilities
Rating 10 - Excellent. 396 out of 1006 reviews
Rating 8 - Good. 233 out of 1006 reviews
Rating 6 - Okay. 162 out of 1006 reviews
Rating 4 - Poor. 75 out of 1006 reviews
Rating 2 - Terrible. 140 out of 1006 reviews

Reviews

10/10 Excellent

Brigitte

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was courteous
Stayed 4 nights in Nov 2025

10/10 Excellent

Brigitte

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful
Stayed 2 nights in Nov 2025

10/10 Excellent

Brigitte

Liked: Cleanliness, amenities, property conditions & facilities
Staff is friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Vincent L

Liked: Cleanliness, property conditions & facilities
I read they had bad reviews, but I experienced a very clean room an excellent customer service I would definitely book again
Stayed 1 night in Nov 2025

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was spotless
Stayed 2 nights in Nov 2025

10/10 Excellent

Trina

Liked: Cleanliness, property conditions & facilities
Clean room
Stayed 2 nights in Sep 2025

10/10 Excellent

Abdirizak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are fantastic helpful the place is quite close to the shopping areas the food was good
Stayed 2 nights in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
It's a nice place to stay in the Chicago area. The place is a little hard to see off the road.
Stayed 1 night in Sep 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Clean, friendly, accommodating.
Stayed 3 nights in Jul 2025

8/10 Good

Elliott

Liked: Amenities
liked the staff and the breakfast. Close to noisy railroad.
Stayed 1 night in Aug 2025

8/10 Good

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are very hard, but everything is perfect.
Stayed 6 nights in Sep 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for our needs
Stayed 1 night in Aug 2025

6/10 Okay

Stephanie

Disliked: Staff & service, property conditions & facilities
Dirty
Stayed 1 night in Sep 2025

8/10 Good

Payal

Disliked: Property conditions & facilities
Our stay was not that great because rooms were too old. We didn’t had a feeling that we are staying in a hotel with that old and broken from inside the rooms. Price is almost same as all the other hotels in Niles, Illinois area. But hotel itself was too old to stay.
Stayed 1 night in Sep 2025

6/10 Okay

Valentina

Liked: Staff & service
Disliked: Cleanliness
The staff was really kind and friendly. The room was not very clean.
Stayed 1 night in Aug 2025

2/10 Terrible

Ronald

Disliked: Staff & service
Receptionist was very rude.
Stayed 1 night in Oct 2025

8/10 Good

Patti

Liked: Cleanliness
For the price it was as expected. Close enough to the city for me.
Stayed 1 night in Aug 2025

8/10 Good

Zakieh

Liked: Cleanliness, amenities, property conditions & facilities
Good stuff and service and location High recommend Comfortable room
Stayed 2 nights in Jun 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything I expected.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reliably decent with complementary breakfast. Near the airport and not far from the Rosemont metro station. The pool has been out for years, but we go for the location and the feeling of safety and cleanliness.
Stayed 2 nights in Jul 2025

6/10 Okay

Ella

Disliked: Staff & service, property conditions & facilities
Good stay for something quick and easy. Though the room looked like it was not vaccumed very well. The shower had a few strands of hair. And the toilet wouldn't flush half the time. Breakfast was really good had a good variety. All the staff felt unwelcoming so to speak. But overall the stay was okay slept pretty good. Parking is also very limited and it was weird to manuever through the small space.
Stayed 1 night in Sep 2025

8/10 Good

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities
Be careful when stepping into the shower - the basin is slick
Stayed 2 nights in Sep 2025

10/10 Excellent

darwin

Liked: Amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Jun 2025

2/10 Terrible

Erley

Not clean, no pool, bugs around the food area
Stayed 3 nights in Aug 2025

2/10 Terrible

Herman

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No one checked us in. Do not stay here
Stayed 1 night in Aug 2025
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