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ACME Hotel Chicago, Outset Collection by Hilton

Property class: 3.5

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Photo gallery for ACME Hotel Chicago, Outset Collection by Hilton

A bar area with a checkered floor, leather seating, and a bar counter with a visible liquor selection. - ACME Hotel Chicago, Outset Collection by Hilton (Chicago)
A building with a marquee sign reading 'ACME HOTEL COMPANY' and a 'VACANCY' sign. - ACME Hotel Chicago, Outset Collection by Hilton (Chicago)
A lounge area with a checkered floor, blue sofas, a bench, and a patterned coffee table. - ACME Hotel Chicago, Outset Collection by Hilton (Chicago)
A hotel room with a bed, desk, lamp, and a wall with a handprint design. - ACME Hotel Chicago, Outset Collection by Hilton (Chicago)
A modern lounge with a green sofa, armchairs, a coffee table, and a piano. - ACME Hotel Chicago, Outset Collection by Hilton (Chicago)
Located close to Michigan Avenue and 875 North Michigan Avenue, ACME Hotel Chicago, Outset Collection by Hilton provides dry cleaning/laundry services, a bar, and a gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for 1 Queen Bed Non-Smoking

A hotel room with a bed, desk, chair, lamp, artwork, and a window with a city view.

1 Queen Bed Non-Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk with a laptop, a nightstand with a lamp, and a bathroom visible through an open door.

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

A hotel room with a large bed, a handprint artwork on the wall, a lamp, an orange chair, and a mirror.

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, desk, lamp, and a wall with a handprint design.

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed (City View)

A hotel room with a bed, two bedside tables with lamps, a large window with a city view, and a handprint artwork on the wall.

Room, 1 Queen Bed (City View)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a nightstand with a lamp, a window with a view of buildings, and a handprint artwork on the wall.

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds

A hotel room with two beds, a nightstand with a lamp, a window with a view of buildings, and a handprint artwork on the wall.

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located near the beach, ACME Hotel Chicago, Outset Collection by Hilton is in Downtown Chicago, a walkable area in Chicago with great shopping. Travelers eager for a bit of culture can stop by Art Institute of Chicago, while those who have shopping on the agenda may want to visit Michigan Avenue and Navy Pier. Looking to enjoy an event or a game? See what's going on at McCormick Place or Wrigley Field. Discover the area's water adventures with kayaking and water skiing nearby, or enjoy the great outdoors with skydiving and ziplining. Guests appreciate the hotel's central location. Visit our Chicago travel guide
Map
15 East Ohio Street, Chicago, IL, 60611

What's nearby

  • The Chicago Theatre with marquee lights and a large sign.
    State Street
    1 min walk - 0.0 miles
  • A busy urban street with a train crossing, tall buildings, and a tram.
    Michigan Avenue
    3 min walk - 0.2 miles
  • A river with boats, surrounded by tall buildings and a clear sky.
    Chicago Riverwalk
    6 min walk - 0.4 miles
  • A tall skyscraper with a spire, a flagpole with an American flag, and a stone building with arched windows.
    875 North Michigan Avenue
    11 min walk - 0.6 miles
  • A cityscape with modern skyscrapers and the Cloud Gate sculpture.
    Millennium Park
    13 min walk - 0.7 miles

Getting around

  • Grand Station (Red Line)
    2 min walk
  • Millennium Station
    14 min walk
  • Chicago O'Hare Intl. Airport (ORD)
    36 min drive

Restaurants

  • Eataly
    1 min walk
  • Shake Shack
    3 min walk
  • Joe's Seafood, Prime Steak & Stone Crab
    3 min walk
  • Chipotle Mexican Grill
    2 min walk
  • Quartino Ristorante
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour offsite parking (USD 40 per night)

Food and drink

  • A bar/lounge

Restaurants on site

  • The Berkshire Room

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (34 inch wide door)
  • Handrails in stairways (32 inches high)
  • Hardwood flooring in room
  • Lever door handles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 15 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch LED TV with digital channels
  • iPod dock
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 40 per night(10 ft away; open 24 hours)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is ACME Hotel Chicago, Outset Collection by Hilton pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Onsite parking is available at the property.

What time is check-in at ACME Hotel Chicago, Outset Collection by Hilton?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at ACME Hotel Chicago, Outset Collection by Hilton?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is ACME Hotel Chicago, Outset Collection by Hilton located?

Located in Downtown Chicago, this boutique hotel is within a 15-minute walk of Michigan Avenue, 875 North Michigan Avenue, and Millennium Park. Art Institute of Chicago and Navy Pier are also within 1 mi (2 km). Grand Station (Red Line) is only a 2-minute walk and Chicago Station (Red Line) is 6 minutes.

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Reviews

ACME Hotel Chicago, Outset Collection by Hilton Reviews

9.0

Wonderful

9.0

Cleanliness

8.4

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1324 out of 2032 reviews
Rating 8 - Good. 435 out of 2032 reviews
Rating 6 - Okay. 166 out of 2032 reviews
Rating 4 - Poor. 59 out of 2032 reviews
Rating 2 - Terrible. 48 out of 2032 reviews

Reviews

Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very helpful staff. Would definitely stay there again
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Elifar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location big rooms
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Tisharaha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with an amazing staff. I always stay here when I’m in town.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Fnu

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The sweetest staff that went above and beyond to make my trip smooth. The rooms are nice enough boutique hotel vibes. They have a nice bar and jacuzzi too! Their WiFi was down throughout the stay tho and you can’t use hotspot with the TVs so that was a bummer tho.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve ever stayed in. Clean, good vibe, nice staff, GREAT room. The only minor disappointment I encountered was that we were only allowed to have one robe in the room and there were two of us, just would have made it that much better.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliest staff around! Clean, comfortable room and great location. Would stay here again.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Hadaza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the aesthetic of the hotel and how clean my room was. The added extras like the chalkboard outside the room and the kiss design on my bathroom mirror was a fun touch. The location was also perfect! The only thing I did not like was how thin the walls were, you can hear everyone talking in the halls and there was no microwave available.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub and fitness center were very clean. Good energy throughout the building. The front desk staff were extremely helpful and friendly. The location is great. We will definitely book again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here with a group of young travelers, the hotel decor is fun, exciting, and offers a great vibe! The staff were fun and accommodating. The rooms were clean, well stocked, and comfortable. The little cafe was convenient. It was in a great location and quiet at night.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable bed, at night you can hear the street noise, but nothing bad
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was way better than I expected. The staff were nice, the room was clean, pretty and functional.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

George

Liked: Cleanliness, staff & service
That staff was very helpful and professional. Room was very small but bathroom was nice and the bed was comfortable. It has a rock-n-roll vibe to it which was nice. There was a hole in the bottom corner of the wall that looked freshly made by something.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very surprised everything was perfect clean and condo
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful room, much bigger than i thought. it had an entire separarte living room with mini bar and tv overlooking the casino. bathroom lighting was great for getting ready. i will definitely stay here again when i visit
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Azamat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and cozy hotel. Great location - close to the Navy Pier and the river and shops and restaurants. There is no breakfast, only tea and coffee, but there is a bakery on the ground floor and many places to eat nearby. Staff is very friendly and helpful.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Jeanne Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small and tidy, but definitely signs of wear and tear on the floor and bed frame. Staff was friendly, but you need to ask your room to be serviced, they don’t automatically clean your room daily. Air conditioning is a wall unit, worked pretty well. Hot tub near the gym; free coffee on the 2nd floor daily. I would stay again, the location is GREAT.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An older hotel that has been updated in a super fun trendy way! Great location. The coffee shop is great!
Stayed 1 night in May 2026
Verified review

8/10 Good

ANGEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location , cleamn room, friendly staff
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique hole with outstanding and accommodating staff. I will look forward to staying here again, when the opportunity arises!
Stayed 1 night in May 2026
Verified review

6/10 Okay

Cecilia

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great location if you want to be in the heart of downtown Chicago. Parking is tight and expensive. The front desk staff wasn't rude but they also offered very little help and had poor communication. The bar is cute but the drinks were terrible.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a little gem! Very unassuming exterior, small lobby with an attached bakery / coffeeshop and bar. Wonderfully clean, quiet comfortable suite. Whimsical chalkboard on the door and glowing lips on the mirror. The staff were wonderful and consistently accommodating. The location was convenient to pretty much everything. All for a surprisingly affordable rate. It's now on our shortlist of preferred spaces in the city.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness
Excellent location for shops,restaurants and casino.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property. Staff was awesome and property was clean
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Sarah Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the AC was great!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and spacious. We had four guys in one room and it didn’t feel crowded at all.
Stayed 1 night in May 2026