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Hotel Grand Marlon

Property class: 3

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Photo gallery for Hotel Grand Marlon

A hotel room with a bed, a desk, a chair, a TV, and a small table. - Hotel Grand Marlon (Chetumal)
A poolside area with wicker chairs and a table, a drink with a straw, and a small umbrella. - Hotel Grand Marlon (Chetumal)
A hotel entrance with a modern design, featuring a prominent sign, a staircase leading to the lobby, and a well-lit interior. - Hotel Grand Marlon (Chetumal)
A modern hotel room with a sectional sofa, a flat-screen TV, a desk, and a bed with a headboard. - Hotel Grand Marlon (Chetumal)
A hotel lobby with a reception desk, seating area, and a glass railing overlooking the interior. - Hotel Grand Marlon (Chetumal)
Take advantage of a terrace, a bar, and a gym at Hotel Grand Marlon. For some rest and relaxation, visit the hot tub. The on-site restaurant, Placeres, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

A hotel room with two beds, a desk, a TV, and a door.

Standard Double Room

  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Double Room

A hotel room with two beds, a desk, a chair, a mirror, and a picture on the wall.

Standard Double Room

7.8 out of 10
Good
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room

A hotel room with a large bed, a desk, a chair, a TV, and a mirror.

Executive Room

8.4 out of 10
Very good
(21 reviews)
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite

A hotel room with a large bed, a TV, a desk with a lamp, a chair, and a nightstand with a phone.

Junior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Master)

A modern hotel room with a large bed, bedside lamps, a nightstand with a phone, a small table, and a decorative plant.

Suite (Master)

  • Sleeps 3
  • 1 King Bed

Standard Triple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Chetumal is home to Hotel Grand Marlon. Explanada de la Bandera and Dos Mulas reflect the area's natural beauty and area attractions include Payo Obispo Zoo and Planetarium Yook'ol Kaab. Santuario del Manati and Dr. Alfredo Barrera Marin Botanical Garden are also worth visiting. Visit our Chetumal travel guide
Map
Av. Juárez No. 88, Chetumal, QROO, 77000

What's nearby

  • Explanada de la Bandera
    8 min walk - 0.5 miles
  • Malecón de Chetumal
    8 min walk - 0.5 miles
  • Palacio Municipal De Othon P. Blanco
    10 min walk - 0.5 miles
  • Museum of Maya Culture
    10 min walk - 0.6 miles
  • Fisherman's Fountain
    11 min walk - 0.6 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    9 min drive

Restaurants

  • hot dogs de la obregon
    4 min walk
  • Babu Té Bar
    3 min walk
  • Restaurante Bistro Placeres. Gran Marlon Boutique, Resort & Spa ***** :> GT
    1 min walk
  • Sergio's Pizzas
    5 min walk
  • El Patio Del 30
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: MXN 145 for adults and MXN 145 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Placeres

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 145 for adults and MXN 145 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 008-025-000559/2026

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Grand Marlon have a pool?

Yes, this property has an outdoor pool.

Is Hotel Grand Marlon pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Hotel Grand Marlon doesn't offer parking.

What time is check-in at Hotel Grand Marlon?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hotel Grand Marlon?

Check-out is at noon.

Where is Hotel Grand Marlon located?

Situated in Chetumal, this hotel is within a 10-minute walk of Museo de la Ciudad, Explanada de la Bandera, and Palacio de Gobierno. Malecón de Chetumal and Palacio Municipal De Othon P. Blanco are also within 10 minutes.

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Reviews

Hotel Grand Marlon Reviews

7.8

Good

8.2

Cleanliness

7.6

Location

7.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 297 out of 756 reviews
Rating 8 - Good. 231 out of 756 reviews
Rating 6 - Okay. 124 out of 756 reviews
Rating 4 - Poor. 53 out of 756 reviews
Rating 2 - Terrible. 51 out of 756 reviews

Reviews

Verified review

8/10 Good

Nadine

Liked: Cleanliness, amenities, property conditions & facilities
It was comfortable. A little noisy sometimes from the surrounding rooms when moving around furnitures I guess. And the gym may need a little upgrade. The location is in walking distance to everything. Overall, the stay was great. I’d go back. Im from Belizean and travel their often, but I rate this as one of my better stays for sure.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, parking on back.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Cornell

Liked: Cleanliness, property conditions & facilities
I was very pleased with this hotel the staff was very friendly and welcoming and was in a very convenient location situated near the chechamel airport
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Errol

The location was well in reach of the shopping area and the restaurant on site was excellent.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Juan D

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Delvin

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and secure parking.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Frank

Liked: Cleanliness, staff & service
Good parking and location. The restaurant makes this place really good. For breakfast, room service and dinner.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Norman

Liked: Cleanliness, amenities, property conditions & facilities
The check-in clerk was very polite and the room is spacious, clean, and overall comfortable.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

CORDULA KOPF and JASENKO

Liked: Cleanliness, property conditions & facilities
As usual excellent service ! Thanks
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Frank Gordon

Liked: Cleanliness
Good parking. Nice size room. Well located for most of Chetumal.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Sherston

Hotel was clean and reception was good
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Frank Gordon

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I always stay at this property when I visit Chetumal. Parking is good. The rooms are good. Location is easily findable. Restaurant is good. Has a nice small pool.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Tayfun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice, cheap and clean hotel .
Stayed 3 nights in Jan 2024
Verified review

8/10 Good

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and supportive staff.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel restaurant had great service. Though the menu was limited everything offered was very good.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Doreen

Everything was good. Close to shopping area. Food served at restaurant was great.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Randeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was truly exceptional. I enjoyed my stay. The master suite was pristine, beautiful and relaxing.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Seleni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Santino

Property is centrally located and they serve a good breakfast. What I didn’t like is that I booked and paid for a King Size Bed and was told on checking in that they are sold out and was given a room with 2 double beds.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities
Poor WiFi in room, no refrigerator. Front desk and house keeping were friendly.
Stayed 3 nights in Jul 2024
Verified review

6/10 Okay

Marcus

Limited hot water for jetted tub. Beds are very hard. Otherwise staff was great and restaurant was delicious
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

Worked out well for me

The room was dated, the towels and sheets were obviously well worn, but everything was extremely clean I would have like to have seen at least one English speaking channel like the other Chetumal hotels have
Stayed 1 night in Nov 2024
Verified review

4/10 Poor

Melina

Disliked: Cleanliness, amenities, property conditions & facilities
The pictures online Expedia was captivating making the hotel seem so clean and cozy. Beds were hard with covers smelling like half dried Clorox laundry. towels were horrible, hard and dark. Flies bit all night even with the AC on, found that very strange. The parking is not safe, it’s hazardous in emergency cases such as a fire etc. Only one entrance and it’s also used as the exit.
Stayed 2 nights in Jan 2024