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Hotel El Dorado

Property class: 2

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Photo gallery for Hotel El Dorado

Property grounds - Hotel El Dorado (Chetumal)
Hallway - Hotel El Dorado (Chetumal)
Lobby sitting area - Hotel El Dorado (Chetumal)
Lobby lounge - Hotel El Dorado (Chetumal)
Property amenity - Hotel El Dorado (Chetumal)
Hotel El Dorado provides amenities like a terrace and a garden. Guests can connect to free in-room WiFi.

Reviews

4.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

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Room options

View all photos for Standard Room, 1 Bedroom, Terrace

Standard Room, 1 Bedroom, Terrace | Living area | Plasma TV

Standard Room, 1 Bedroom, Terrace

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Located in Chetumal, Hotel El Dorado is in the city center. Lighthouse Museum and Oxtankah Ruins are local landmarks, and the area's natural beauty can be seen at Explanada de la Bandera and Dos Mulas. Payo Obispo Zoo and Planetarium Yook'ol Kaab are also worth visiting. Visit our Chetumal travel guide
Map
Av. 5 de Mayo 42, Esq Av Othón P. Blanco, Chetumal, QROO, 777000

What's nearby

  • Explanada de la Bandera
    3 min walk - 0.2 miles
  • Malecón de Chetumal
    5 min walk - 0.3 miles
  • Fisherman's Fountain
    5 min walk - 0.3 miles
  • Palacio de Gobierno
    5 min walk - 0.3 miles
  • Museum of Maya Culture
    13 min walk - 0.7 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    4 min drive

Restaurants

  • Café del Puerto
    2 min walk
  • Winner's
    6 min walk
  • hot dogs de la obregon
    2 min walk
  • Hotel Villanueva
    2 min walk
  • Marquesita Emiliana
    6 min walk

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Hotel Villa Fontana
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Is Hotel El Dorado pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel El Dorado?

Check-in start time: 2 PM; Check-in end time: 5 PM.

What time is check-out at Hotel El Dorado?

Check-out is at noon.

Where is Hotel El Dorado located?

Located in the heart of Chetumal, this hotel is within a 5-minute walk of Explanada de la Bandera, Fisherman's Fountain, and Malecón de Chetumal. Palacio de Gobierno and Chetumal Ferry Terminal are also within 10 minutes.

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Reviews

Hotel El Dorado Reviews

4.8

5.6

Cleanliness

9.0

Location

5.2

Staff & service

4.4

Property conditions & facilities
Rating 10 - Excellent. 0 out of 6 reviews
Rating 8 - Good. 2 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 2 out of 6 reviews
Rating 2 - Terrible. 2 out of 6 reviews

Reviews

Verified review

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy desagradable!!!!!

Pésimo servicio, sucio, viejo, sin mantenimiento, lucran con la necesidad de uno, reserva uno por expedia y se quejan de todo, porque ellos no saben usar la tecnología, mal trato, no hay orden, niños corriendo por todo el hotel a las 11 de la noche y nadie les puede decir nada, es el peor hotel en el que he estado
Stayed 1 night in Jul 2018
Verified review

2/10 Terrible

Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo

Pésimo servicio, sucio, viejo, sin mantenimiento, lucran con la necesidad de uno, reserva uno por expedia y se quejan de todo, porque ellos no saben usar la tecnología, mal trato, no hay orden, niños corriendo por todo el hotel a las 11 de la noche y nadie les puede decir nada, es el peor hotel en el que he estado
Stayed 2 nights in Jul 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was extremely helpful at a time when I was in need of a room. They made sure I got a room. Worth the rate I paid.
Verified review

4/10 Poor

Marianne

Disliked: Property conditions & facilities, room comfort

Good location, cheap but very worn out hotel

The hotel has a good location near the sea and close to the main streets. The hotel receptionists were friendly and helpful. The room was clean, but it didn't have any windows, no hot water and the toilet couldn't flush. It was very noisy on the hotel floor as well.
Verified review

8/10 Good

july

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the beach very nice.

The price change when we reach at the hotel, it was $20 more that we had to pay. And they gave us our towel, soap and shampoo and hr after.
Verified review

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Stayed 13 nights in Dec 2018