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TRU by Hilton Chesapeake, VA

Property class: 2.5

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Photo gallery for TRU by Hilton Chesapeake, VA

A modern lounge area with seating, tables, and hanging lights. - TRU by Hilton Chesapeake, VA (Chesapeake)
A modern hotel lobby with a curved reception desk, seating area, and a large digital screen. - TRU by Hilton Chesapeake, VA (Chesapeake)
A hotel exterior with a 'tru by Hilton' sign, a parking area, and a fire lane. - TRU by Hilton Chesapeake, VA (Chesapeake)
A breakfast area with a counter displaying various food options, including yogurt, pancakes, and eggs. There are signs indicating the availability of these items, and a coffee machine is visible on the counter. - TRU by Hilton Chesapeake, VA (Chesapeake)
A hotel room with two beds, a desk, a chair, and a large window offering a view of trees. - TRU by Hilton Chesapeake, VA (Chesapeake)
Located close to Greenbrier Mall, TRU by Hilton Chesapeake, VA provides a free breakfast buffet, a gym, and a 24-hour business center. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a TV, and a window with a view of trees.

Room, 1 King Bed

8.4 out of 10
Very good
(38 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible

A hotel room with a large bed, a desk with a chair, a TV, and a window with a view of trees.

Room, 1 King Bed, Mobility Accessible

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with a view of trees.

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(36 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible

A hotel room with two beds, a desk, a chair, a TV, and a large window with a view of trees.

Room, 2 Queen Beds, Mobility Accessible

7.4 out of 10
Good
(3 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

A hotel room with two beds, a desk, a chair, a TV, and a large window with a view of trees.

Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

A hotel room with a large bed, a desk with a chair, a TV, and a window with a view of trees.

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Hearing)

A hotel room with a large bed, a desk with a chair, a TV, and a window with a view of trees.

Room, 1 King Bed, Hearing Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Hearing Accessible (Hearing)

A hotel room with two beds, a desk, a chair, a TV, and a large window with a view of trees.

Room, 2 Queen Beds, Hearing Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4

View all photos for 2 Queen Beds W/Walk In Shower

A hotel room with two beds, a desk, a chair, and a large window offering a view of trees.

2 Queen Beds W/Walk In Shower

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

DOUBLE TWO QUEEN BEDS

  • Sleeps 4

About the neighborhood

Greenbrier, a neighborhood in Chesapeake, is home to TRU by Hilton Chesapeake, VA. Greenbrier Mall and Waterside District are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chesapeake Beach. Looking to enjoy an event or a game? See what's going on at Virginia Beach Sportsplex or Veterans United Home Loans Amphitheater at Virginia Beach. Visit our Chesapeake travel guide
Map
1570 CROSSWAYS BLVD, Chesapeake, VA, 23320

What's nearby

  • A large building with a prominent arched entrance and a green roof.
    Greenbrier Mall
    2 min walk - 0.1 miles
  • A modern building with a curved glass facade and a sign reading "Chesapeake Conference Center."
    Chesapeake Conference Center
    3 min drive - 1.5 miles
  • A sports medicine facility named Sportsplex at the Children's Hospital of The King's Daughters.
    Virginia Beach Sportsplex
    19 min drive - 12.0 miles
  • A wooden pier extending into the ocean with waves lapping at its base.
    Sandbridge Beach
    31 min drive - 22.3 miles
  • A busy pedestrian area with a statue of a figure holding a trident, surrounded by people.
    Virginia Beach Boardwalk
    33 min drive - 24.1 miles

Getting around

  • Newtown Road Station
    9 min drive
  • Norfolk Station
    16 min drive
  • Norfolk Intl. Airport (ORF)
    14 min drive

Restaurants

  • Chick-fil-A
    6 min walk
  • Raising Cane's Chicken Fingers
    15 min walk
  • Olive Garden
    11 min walk
  • Starbucks
    16 min walk
  • Panera Bread
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Billiards/pool table
  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • Art Deco architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is TRU by Hilton Chesapeake, VA pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 125 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at TRU by Hilton Chesapeake, VA?

Check-in begins at 3:00 PM.

What time is check-out at TRU by Hilton Chesapeake, VA?

Check-out is at 11:00 AM.

Where is TRU by Hilton Chesapeake, VA located?

Located in Greenbrier, this hotel is 0.5 mi (0.8 km) from Greenbrier Mall and within 3 mi (5 km) of Chesapeake Conference Center and Chesapeake City Park. Oak Grove Lake Park is 2.5 mi (4 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

TRU by Hilton Chesapeake, VA Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 366 out of 596 reviews
Rating 8 - Good. 114 out of 596 reviews
Rating 6 - Okay. 60 out of 596 reviews
Rating 4 - Poor. 23 out of 596 reviews
Rating 2 - Terrible. 33 out of 596 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and coffee options. Clean room and property.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very well maintained, the staff was outstanding very helpful funny and made us welcome. We definitely will be back next year for our jazz Festival event
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a cool hotel! It felt very homey and gave me the impression of an upscale college student center - pool table, snacks, seating area, etc. I will definitely stay at this chain again. The rooms were clean, the staff were super friendly, and the brekkie was good.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room was clean, easy parking & Staff was very helpful
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great visit, staff was amazingly helpful and kind. Only issue is that toilet in my room rocked when I sat down. I would always forget then I went past the desk. I would definitely stay again though.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, welcoming staff, decent breakfast, and available parking
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a comfortable stay here and found the location to be one of its biggest strengths. The hotel sits in a lively area with plenty of dining options and a good selection of shops just a short walk away. Free parking is a huge plus, especially for a city stay. The complimentary warm breakfast is convenient, and even on days when you miss it, there’s absolutely no shortage of cafés and restaurants nearby to grab something quickly. It’s an easy place to stay for a short trip, especially if you want to remain within the city and have everything you need close at hand.
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Staff was friendly, good location would have been nice to have microwaves in the rooms . And with long stays to have a dresser .
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and the rooms are so nice the food was delicious 😋
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Treated us like family, will be coming back next year
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly and staff going above and beyond, awesome amenities, Safe parking, very nice up to date rooms.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
The breakfast as a good variety and very tasty. The front desk staff no matter what time of day we're very friendly and helpful. The rooms were pretty clean. The floors were not the cleanest. The hallway carpet was not kept clean. There were balled up tissues and q-tips for 2 days. Overall, we would definitely choose this hotel again.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and good for a traveler on the go. Nice size lobby with a pool table, tv and board games. No swimming pool and needed to have outside trash cans emptied.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tight. Not a luxury stay, but perfect for everything else!
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Breakfast was good. Staff was great. Cleaning could have been a bit more thorough in the room before we stayed. Cleaning during the trip is limited to every 4th day for a full clean and every other day for towels etc.
Stayed 7 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for 3 nights. The staff was friendly & helpful. Our room was so-so. The sheets looked very “tired”. The pillows were flatter than a pancake. Actually I think a pancake is more fluffy. While the room was small, it was clean. The shower had a shelf in it that had that pinkish/orange mold. The towels were nice. My husband did enjoy the breakfast. If you’re looking to get ice, you may need to use a garbage can as there is no ice bucket in the room. Overall I feel there’s room for improvement.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. Staff were friendly and helpful. Breakfast was good, nice selection.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed 1 night before a cruise. The location is great, as it is convenient to lots of restaurants that you can easily walk to, but they seemed to be having some "maintenance" issues with a number of rooms. I had reserved a king hearing impaired room about 7 months prior to arrival, but because of those issues we were given a double queen. Not that big of a deal, but I should have been able to have gotten what I paid for so long in advance of our trip. The staff was so nice though, and that in itself would make me choose this hotel again.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and welcoming and it was a nice property. Perfect for our trip. Basic room with all we needed. The breakfast was wonderful with many options and very tidy. The pillows are my only complaint. Too soft. Everything else was awesome.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always have a great stay. Clean, accessible and accommodating
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay friendly staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Spotless room, entry way, breakfast area, all night refreshments, fantastic staff.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, quiet hotel, very friendly front desk
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking is great, the breakfast is good and the room is clean. The staff is friendly. We have stayed at this hotel many times and it never disappoints!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location clean and friendly staff
Stayed 4 nights in Jan 2026