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Cherokee Grand Hotel

Property class: 2.5

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Photo gallery for Cherokee Grand Hotel

A spacious lobby with a stone wall, a fireplace, an American flag, a sofa, and a dining area with tables and chairs. - Cherokee Grand Hotel (Cherokee)
A black van with the logo and name of Cherokee Grand Hotel, indicating it is a service vehicle for reservations. - Cherokee Grand Hotel (Cherokee)
A hotel room with two beds, a desk, a chair, and two lamps. - Cherokee Grand Hotel (Cherokee)
A lobby with a stone wall, a reception desk, a flag, and a seating area with a table and chairs. - Cherokee Grand Hotel (Cherokee)
A hotel room with a television on a black cabinet, a red patterned sofa, a lamp, and a door. - Cherokee Grand Hotel (Cherokee)
Located close to Harrahs Cherokee Casino and Oconaluftee Islands Park, Cherokee Grand Hotel provides free continental breakfast. Stay connected with free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Housekeeping

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a nightstand with a lamp, and artwork on the walls.

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(82 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premier Room, 1 King Bed

A hotel room with a large bed, a nightstand with a lamp, a chair, and a headboard with a grid pattern.

Premier Room, 1 King Bed

8.8 out of 10
Excellent
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a desk with a lamp, a phone, and a wall-mounted light fixture.

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(148 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 2 Queen Beds, Non Smoking, Mountain View

A hotel room with two beds, a desk with a TV, a lamp, and a window with curtains.

Premier Room, 2 Queen Beds, Non Smoking, Mountain View

7.8 out of 10
Good
(48 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Cherokee, Cherokee Grand Hotel is in the entertainment district and in the mountains. While the natural beauty of Oconaluftee Islands Park and Great Smoky Mountains National Park can be enjoyed by anyone, those looking for an activity can check out Sequoyah National Golf Club. Harrahs Cherokee Casino and Eastern Cherokee Agency are two other places to visit that come recommended. Visit our Cherokee travel guide
Map
196 Paint Town Rd, Cherokee, NC, 28719

What's nearby

  • A large hotel building with a sign that reads "Cherrypal Casino Hotel."
    Harrahs Cherokee Casino
    7 min walk - 0.4 miles
  • A red pickup truck parked in front of a building with a red roof and a sign that reads "Popcorn".
    Cherokee Bear Zoo
    11 min walk - 0.6 miles
  • A river flowing through a forest with a wooden bridge.
    Oconaluftee Islands Park
    20 min walk - 1.1 miles
  • A waterfall cascading over rocks in a forested area.
    Great Smoky Mountains National Park
    7 min drive - 4.2 miles
  • Eastern Cherokee Agency
    3 min drive - 1.5 miles

Getting around

  • Asheville Regional Airport (AVL)
    71 min drive

Restaurants

  • Granny's Kitchen
    19 min walk
  • Arby's
    17 min walk
  • Noodle Bar
    10 min walk
  • The Rice Wagon Cherokee
    6 min drive
  • Peter's Pancakes & Waffles
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
Pool access available from 9 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 16 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does Cherokee Grand Hotel have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9 AM–9:00 PM.

Is Cherokee Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Cherokee Grand Hotel?

Check-in start time: 4:00 PM; Check-in end time: 4:00 AM.

What time is check-out at Cherokee Grand Hotel?

Check-out is at 11:00 AM.

Where is Cherokee Grand Hotel located?

Situated in a national park, this hotel is within 1 mi (2 km) of Harrahs Cherokee Casino, Oconaluftee Islands Park, and Eastern Cherokee Agency. Cherokee Welcome Center and Museum of the Cherokee Indian are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Cherokee Grand Hotel Reviews

8.8

Excellent

8.8

Cleanliness

8.2

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 747 out of 1285 reviews
Rating 8 - Good. 308 out of 1285 reviews
Rating 6 - Okay. 140 out of 1285 reviews
Rating 4 - Poor. 50 out of 1285 reviews
Rating 2 - Terrible. 40 out of 1285 reviews

Reviews

Verified review

6/10 Okay

Crystal

Liked: Staff & service
Disliked: Property conditions & facilities
Very dated but staff was friendly.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Shanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. Staff was helpful, friendly and we will definitely stay there again. Casino was right across the street and the shuttle driver was great.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in easy. Was told where& how to get to room. Told breakfast hours. Very friendly staff at front desk.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly. Breakfast was good. Pool was very nice. The flower gardens was beautiful. Second stay. Will be back
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, staff very nice and helpful. Plenty of parking in front of lobby. It's close to everything
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Matthew

Liked: Staff & service, amenities
Good deal for the price. Staff was kind. Good overall experience.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a great casino. Food was excellent and we didn’t have to leave the property
Stayed 1 night in May 2026
Verified review

8/10 Good

Forrest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean room. The only issues were the A/C was a bit noisy and the WiFi was not working. The shuttle to the casino was a nice touch.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Barbara

Our stay was okay. Room was clean. Breakfast was lacking. This was your basic hotel. For the mid week charge we were satisfied.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about this hotel. The room was clean and also we loved the shower
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful the shuttle back and forth the the casino was very convenient the shuttle driver very friendly and helpful love the location
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was ready a little early, everyone was nice and it was clean
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. Close to the casino. Clean room.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. Great location. Near casino. Staff very accommodating. Enjoyed our stay there
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so friendly and the rooms were clean.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff….fair price
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. And the staff was very helpful.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness
Very nice hotel, super clean. Would definitely stay there again.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that needs some improvement is their breakfast. If you’re going to offer breakfast have more than just cereal, fruit and muffins. Other than that everything was great. Clean rooms, friendly staff and close to everything!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, and shuttle provided very nice stay.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Clean room, easy parking. Not far from the Casino.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Lianette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking distance to Casino and places to eat. The room was up to date and very clean.
Stayed 2 nights in May 2026
Verified review

8/10 Good

hilario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room good air conditioning. Accommodating staff
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a good amount of parking. The rooms were nice could use a little bit updating. The showers were the thing I enjoyed the most water pressure was great. I will definitely stay at this hotel again.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were comfortable. Located in downtown but noise wasn’t a problem. Friendly greeting when we arrived. Food was good.
Stayed 1 night in May 2026