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Best Western Plus River Escape Inn & Suites

Property class: 2.5

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Photo gallery for Best Western Plus River Escape Inn & Suites

A deck with outdoor seating overlooking a river, surrounded by lush greenery and a building with balconies. - Best Western Plus River Escape Inn & Suites (Dillsboro)
A spacious dining area with high ceilings, large windows, and modern furniture. - Best Western Plus River Escape Inn & Suites (Dillsboro)
A river with a stone pathway and a building with a balcony overlooking the river. - Best Western Plus River Escape Inn & Suites (Dillsboro)
A hotel room with a sofa, a bed, a desk, and a painting on the wall. - Best Western Plus River Escape Inn & Suites (Dillsboro)
An indoor swimming pool with clear water, metal railings, and a view of the outside through large windows. - Best Western Plus River Escape Inn & Suites (Dillsboro)
Located close to Southwestern Community College and Harris Regional Hospital, Best Western Plus River Escape Inn & Suites provides free full breakfast, a grocery/convenience store, and a terrace. For some rest and relaxation, visit the hot tub. In addition to a garden and a fireplace in the lobby, guests can connect to free in-room WiFi, with speed of 25+ Mbps.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, River View

A hotel room with two beds, a nightstand with a lamp, and a view of trees through the window.

Standard Room, 2 Queen Beds, Refrigerator & Microwave, River View

9.4 out of 10
Exceptional
(28 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Jetted Tub, River View (with Sofabed)

A hotel room with a sofa, a bed, a desk, and a painting on the wall.

Suite, 1 King Bed, Jetted Tub, River View (with Sofabed)

8.6 out of 10
Excellent
(12 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Refrigerator & Microwave, River View (with Sofabed)

A hotel room with a sofa, a bed, a desk, and a painting on the wall.

Suite, 1 King Bed, Refrigerator & Microwave, River View (with Sofabed)

9.4 out of 10
Exceptional
(19 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a sofa, a bed, a desk, and a painting on the wall.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(66 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Refrigerator & Microwave, River View

A hotel room with two beds, a desk, a lamp, and a window with curtains.

Suite, 2 Queen Beds, Refrigerator & Microwave, River View

9.8 out of 10
Exceptional
(19 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, River View, Corner

A hotel room with a large bed, a desk with a lamp, a television, and a small table with a vase of flowers.

Suite, 2 Queen Beds, River View, Corner

9.4 out of 10
Exceptional
(41 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a wooden headboard, a nightstand with a lamp, a window with curtains, and a desk with a lamp.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, two bedside lamps, a window with curtains, and a wall-mounted air conditioning unit.

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Balcony

A hotel room with two beds, a nightstand with a lamp, and a view of trees through the window.

Suite, 2 Queen Beds, Accessible, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Dillsboro, Best Western Plus River Escape Inn & Suites is in the mountains and on a river. Gold City Gem Mine and Oconaluftee Indian Village are notable landmarks, and the area's natural beauty can be seen at Blue Ridge Parkway Balsam Entrance and Great Smoky Mountains National Park. Don't miss out on a visit to Great Smoky Mountains Railroad. Kayaking and water tubing offer great chances to get out on the surrounding water, or you can seek out an adventure with ziplining and hiking/biking trails nearby. Visit our Dillsboro travel guide
Map
248 WBI Drive, Dillsboro, NC, 28725

What's nearby

  • A river flowing through a forested valley with large rocks in the water.
    Tuckasegee River
    1 min walk - 0.1 miles
  • A large hotel building with a sign that reads "Cherrypal Casino Hotel."
    Harrahs Cherokee Casino
    21 min drive - 15.8 miles
  • A steam locomotive numbered 1702 with smoke billowing from its chimney, surrounded by autumnal trees.
    Great Smoky Mountains Railroad
    21 min drive - 20.5 miles
  • A historical marker with a photo of the New Gap, New Road.
    Great Smoky Mountains National Park
    25 min drive - 23.5 miles
  • Jackson County Green Energy Park
    12 min walk - 0.7 miles

Getting around

  • Asheville Regional Airport (AVL)
    65 min drive

Restaurants

  • McDonald's
    8 min drive
  • Big Nick’s Bbq
    9 min drive
  • Taco Bell
    8 min drive
  • Zaxby's
    8 min drive
  • South of Philly
    8 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 650 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Best Western Plus River Escape Inn & Suites have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Best Western Plus River Escape Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Plus River Escape Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Best Western Plus River Escape Inn & Suites?

Check-out is at 11 AM.

Where is Best Western Plus River Escape Inn & Suites located?

Situated on a river, this hotel is within 9 mi (15 km) of Southwestern Community College, Harris Regional Hospital, and Western Carolina University. Gold City Gem Mine and Harrahs Cherokee Casino are also within 16 mi (25 km).

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Reviews

Best Western Plus River Escape Inn & Suites Reviews

9.2

Wonderful

9.2

Cleanliness

9.0

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 717 out of 1018 reviews
Rating 8 - Good. 192 out of 1018 reviews
Rating 6 - Okay. 60 out of 1018 reviews
Rating 4 - Poor. 26 out of 1018 reviews
Rating 2 - Terrible. 23 out of 1018 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, breakfast was great, view of the river was beautiful, room was great, We loved the place.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff. Room was clean and in beautiful location. Breakfast was good.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff is VERY friendly, love the breakfast, it’s a real breakfast, and the balcony was so nice, it was great to sit out and listen to the water running in the creek.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property had a room with balcony overlooking the river. pool was great breakfast was great. Very central located to the area and Dillssboro town was adorable. great shopping
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. Our room was clean and all the staff was attentive to our needs. The outdoor scenery was very relaxing.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location of this hotel. Sitting on the deck or outside our room on the patio, enjoying the sound of the river, was so relaxing and enjoyable. Breakfast was great! Pool and jacuzzi were nice. Kids loved playing in the river. We had a wonderful stay and would stay there again if we’re ever in the area. Thank you!
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying by the river was so relaxing. You couldn't ask for a better hotel staff. Susan was so helpful and friendly. Everyone else was too, but Susan really went out of her way to make sure we had everything we needed.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was great. Love listening to the water. Super room, staff, and breakfast was good. Definitely a go to place.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only in-town 2 nights for a wedding. Severed as a great location snd the view is beautiful.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing.It was beautiful.All of the staff were so friendly and nice and helpful.One of my favorite places i've ever been
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the access to the river. We had a balcony room. We will definitely stay there again! The staff was wonderful.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay. Nice rooms ,nice pool area
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice. The view of the river was beautiful. I would stay there again.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property on the River and very helpful staff.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Amazing view
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracious and courteous staff.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is always our favorite hotel. We love the balcony that over looks the river. The rooms are comfortable. The beds are good. The staff is very friendly and helpful. I highly recommend this hotel.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
I liked the balcony on the river. Very serene but truck traffic on road across the river was loud & every 15-20 minutes. Also, I requested a shower chair ( health issues) Staff would not furnish!!?? Suggest disabled to book elsewhere.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the nicest Best Western I have ever stayed at. From the moment we arrived we loved everything. The room was nice & clean. The bed was very comfortable. I loved being able to sit outside and enjoy the water view. Breakfast was the best I've ever has at any Best Western hotel. Delicious and beautifully displayed. We have already decided there will be another trip and stay here.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem!! A wonderful hotel along the river. Just a short little drive to downtown Dillsboro. Dillsboro offered a great brewery, pizza spot, nice steakhouse and an incredible Bbq restaurant. We stayed 5 nights. I had to make 2 reservations to accommodate the five nights. The first night I paid for a balcony room but was very disappointed they put us on the first floor. The rest of the trip we were on the 3rd floor. Great views of the river, wildlife and canoers. Breakfast was mediocre, but average for a free breakfast. Jessie, one of the receptionist, was very helpful. We will be back.
Stayed 4 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed needs to be replaced. It's been well used. Awesome views. Excellent breakfast. Helpful staff. Great location.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is conveniently located and the rooms have some good river views.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and cordial . The sweet was large and clean. The setting was peaceful on the river
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
A nice property in a good position. It was clean and staff helpful. It has aged though and the carpet, small bathroom, decor and unusual smells upon entering the room felt dated. The gym was underwhelming with some of the equipment not working. The breakfast bar needed a much broader selection of food and additional staff to support the one lady working there. Maintenance work on the property seemed to a good standard in general and was noticeable, it just needs a facelift to shine.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location by the river was a plus.
Stayed 1 night in May 2026