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Best Western Mountainbrook Inn

Property class: 2.5

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Photo gallery for Best Western Mountainbrook Inn

A swimming pool with lounge chairs and a covered seating area, surrounded by trees and a fence. - Best Western Mountainbrook Inn (Maggie Valley)
A reception area with a granite counter, a plant, and a snack shelf. - Best Western Mountainbrook Inn (Maggie Valley)
A restaurant with a counter, chairs, and a buffet area. - Best Western Mountainbrook Inn (Maggie Valley)
A hotel with a covered outdoor area, an American flag, and a sign for Best Western Mountainbrook Inn. - Best Western Mountainbrook Inn (Maggie Valley)
A hotel room with two beds, a wooden headboard, a nightstand with a lamp, and a large window with curtains. - Best Western Mountainbrook Inn (Maggie Valley)
Located close to Maggie Valley Festival Grounds and Stompin' Ground, Best Western Mountainbrook Inn provides free full breakfast, laundry facilities, and a 24-hour business center. Free in-room WiFi and a snack bar/deli are available to all guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

A hotel room with a bed, a desk, a chair, a TV, a lamp, and a window with blinds.

Standard Room, 1 King Bed, Non Smoking, Balcony

8.8 out of 10
Excellent
(24 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

A hotel room with two beds, a bathroom with a sink, and a desk.

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

8.8 out of 10
Excellent
(80 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Queen with 2 Queen Beds - Non-Smoking

Two double beds with headboards, bedside lamps, a nightstand, and a framed picture on the wall.

Queen with 2 Queen Beds - Non-Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

King Room with Balcony

  • Sleeps 4
  • 1 Twin Sofa Bed and 1 King Bed
  • Free WiFi

Mobility Accessible King Room with Bathtub

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk with a computer, a television, a chair, and a wardrobe.

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, a desk with a computer, a television, a chair, and a wardrobe.

Standard Room, 1 King Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Maggie Valley, Best Western Mountainbrook Inn is in the mountains. Travelers eager for a bit of culture can stop by Wheels Through Time Museum, while those wishing to experience the area's natural beauty can explore Soco Falls and Waterrock Knob. Don't miss out on a visit to Maggie Valley Festival Grounds. Spend some time exploring the area's activities, including golfing and downhill skiing. Visit our Maggie Valley travel guide
Map
3811 Soco Road Route 19, Maggie Valley, NC, 28751

What's nearby

  • A building with a large garage door, a parked motorcycle with a sidecar, and another motorcycle in the background.
    Wheels Through Time Museum
    2 min drive - 0.9 miles
  • Maggie Valley Gem Mine
    3 min walk - 0.2 miles
  • Fantasy Golf & Game Room
    5 min walk - 0.3 miles
  • Maggie Valley Festival Grounds
    15 min walk - 0.8 miles
  • Stompin' Ground
    18 min walk - 1.0 mile

Getting around

  • Asheville Regional Airport (AVL)
    44 min drive

Restaurants

  • Catrina’s Cantina
    6 min drive
  • Joey's Pancake House
    10 min walk
  • Maggie's Galley
    14 min drive
  • Caffeine & Chaos
    9 min drive
  • Ben’s Backdraft BBQ
    11 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • In the mountains
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from May to September

Frequently asked questions

Does Best Western Mountainbrook Inn have a pool?

Yes, this property has an outdoor pool.

Is Best Western Mountainbrook Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Mountainbrook Inn?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Best Western Mountainbrook Inn?

Check-out is at 11 AM.

Where is Best Western Mountainbrook Inn located?

Situated in the mountains, this hotel is within a 15-minute walk of Maggie Valley Festival Grounds and Stompin' Ground. Wheels Through Time Museum and Cataloochee Ski Area are also within 6 mi (10 km).

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Reviews

Best Western Mountainbrook Inn Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Amenities

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 529 out of 1000 reviews
Rating 8 - Good. 300 out of 1000 reviews
Rating 6 - Okay. 96 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice pool, good staff. A nice little place for a quick mountain getaway.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, bathrooms were clean, staff were very efficient.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, very clean rooms. The staff was great. Good full breakfast, too.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy and felt safe. Was located close to shopping areas and not too far from places to eat.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Jeffrey V.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in an excellent location, walking distance to restaurants and activities. The staff was very friendly and attentive. Enjoyed the swimming pool. I would recommend a stay here and we plan on coming back.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was just ok, staff was very friendly. Perfect location will definitely stay there again
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jerrod

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, breakfast was very good and location was perfect.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Laureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful 😊!! The breakfast was delicious !! I loved the waffles 😊!! The room was very comfortable 😊!!! We will be back 😊!! Thank you 😊!!!
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed it! Staff was friendly and helpful!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. It rained a lot during our stay, so we spent a lot of time in our room. It was clean and well furnished. The towels smelled great. It the first motel in a long time that the towels were soft and smelled good. I would definitely recommend this motel to anyone.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Makayla

Liked: Amenities, property conditions & facilities
Room was nice, breakfast was good, service was excellent!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with comfortable beds,staff was very welcoming, didnt go to any shops
Stayed 1 night in Mar 2026
Verified review

8/10 Good

CECIL

Liked: Cleanliness, staff & service, amenities
The rooms were clean, and the staff was very friendly, from the front desk to the supporting staff. The hotel was also in a great location, very close to skiing, tubing, and breakfast spots. We had a good stay.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

LESA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean the staff was very helpful. We loved our stay.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
I received a room in the building behind the main motel. It was very quiet there and had rocking chairs in front to sit back and relax even in times of rain. The room was comfortable with a TV, microwave and refrigerator. Also had a coffee pot, iron with board, ice bucket, and hair dryer.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
Nice room and friendly staff. Good selection on breakfast bar.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the attractions, we wanted to see the room was great Bed’s very comfortable
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

JOSE

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Cozy rooms. Excellent location.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Lorna

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. Staff were friendly and professional. Room was clean and cozy. Only hiccup we had was having to get keycard entered each day of our stay, but the staff were super nice and took care of it promptly. Would stay again.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Yasti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and staff
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff, good breakfast, the area I wanted.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms very nice location. Friendly staff
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay if you’re heading to harrahs but don’t want to stay at the casino. Lots of food and shopping options in a quiet little town.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Very attentive staff. Good breakfast as well
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
rooms were very clean and nice, staff very friendly
Stayed 2 nights in Jul 2025