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The Ritz-Carlton, Chengdu

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A spacious living room with a city view, a television, and a red minibar. - The Ritz-Carlton, Chengdu (Chengdu)
Creator video - submitted by Agnes Kumala
A hotel room with a large bed, a desk, a chair, a small table, a mirror, and a view of the city. - The Ritz-Carlton, Chengdu (Chengdu)
A spa area with a large window offering a city view, a marble bathtub, and a towel rack. - The Ritz-Carlton, Chengdu (Chengdu)
An indoor swimming pool with clear glass walls, blue lounge chairs, and a city view. - The Ritz-Carlton, Chengdu (Chengdu)
Luxury
5.0 star property
9.6

Exceptional

Luxury in the heart of Chengdu

Soaring 25 floors above Chengdu's skyline, the hotel's signature Chinese restaurant pairs authentic Sichuan cuisine with breathtaking city views. Guests can retreat to the tranquil indoor pool and spa for rejuvenation, while the attentive concierge arranges personalized city excursions.

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Club Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a television, and a view of the cityscape through large windows.

Club Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, City View

A hotel room with a large bed, a desk with a chair, a television, and a view of the cityscape through large windows.

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, City View

A hotel room with a large bed, a desk, a chair, a TV, a window with a city view, and a decorative wall panel.

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 82 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a television, and a view of the cityscape through large windows.

Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Suite, 1 Bedroom

A hotel room with a large bed, a desk, a chair, a TV, a window with a city view, and a decorative wall panel.

Club Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 97 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Club Room, 2 Double Beds

A hotel room with a large bed, a desk, a television, and a view of the cityscape.

Club Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 2 Double Beds

A hotel room with a large bed, a desk, a television, and a view of the cityscape.

Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 2 Double Beds, City View

A hotel room with a large bed, a desk, a television, and a view of the cityscape.

Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Club Room, 1 King Bed (Square View)

A hotel room with a large bed, a desk with a chair, a television, and a view of the cityscape through large windows.

Club Room, 1 King Bed (Square View)

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Room, 2 Double Beds (Square View)

A hotel room with a large bed, a desk, a television, and a view of the cityscape.

Club Room, 2 Double Beds (Square View)

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 2 Double Beds (Square View)

A hotel room with a large bed, a desk, a television, and a view of the cityscape.

Room, 2 Double Beds (Square View)

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 1 King Bed (Square View)

A hotel room with a large bed, a desk with a chair, a television, and a view of the cityscape through large windows.

Room, 1 King Bed (Square View)

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Large Suite, 1 Bedroom

A hotel room with a large bed, a sitting area with a chair and a small table, a nightstand with a lamp, and a view of the city through large windows.

Large Suite, 1 Bedroom

  • City view
  • 97 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed
  • Free wired internet

View all photos for Club Ritz-Carlton Suite, 1 Bedroom

A hotel room with a large bed, a television, a desk, and a view of the cityscape.

Club Ritz-Carlton Suite, 1 Bedroom

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

About the neighborhood

Located in Chengdu City Centre neighborhood, The Ritz-Carlton, Chengdu is connected to a shopping center. Tianfu Square and Jinli Street are notable landmarks, and travelers looking to shop may want to visit Wide and Narrow Alleys and Taikoo Li Shopping Center. Sichuan Museum of Science and Technology and Wenshu Monastery are two other places to visit that come recommended. Visit our Chengdu travel guide
Map
269 Shuncheng Ave, Qingyang District, Chengdu, Sichuan, 610017

What's nearby

  • A traditional Chinese architectural corridor with red wooden doors and columns, leading to a tiled roofed pavilion.
    Wenshu Monastery
    18 min walk - 1.0 mile
  • A traditional courtyard with stone flooring, wicker furniture, and wooden buildings with red lanterns.
    Wide and Narrow Alleys
    3 min drive - 1.3 miles
  • A traditional building with ornate carvings and a red facade, juxtaposed against modern skyscrapers in the background.
    Taikoo Li Shopping Center
    3 min drive - 1.3 miles
  • Donghuamen Archaeological Site
    8 min walk - 0.5 miles
  • Tianfu Square
    11 min walk - 0.6 miles

Getting around

  • Chengdu Railway Station
    5 min drive
  • Luomashi Station
    16 min walk
  • Shuangliu Intl. Airport (CTU)
    30 min drive

Restaurants

  • 小谭豆花 Xiaotan Douhua
    5 min walk
  • Social
    5 min walk
  • Club Lounge
    14 min walk
  • Starbucks Reserve 星巴克臻选
    7 min walk
  • 丽轩 Li Xuan
    14 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 258 to 258 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • FLAIR
  • Li Xuan
  • SPICES
  • The Lobby Lounge
  • Ting Restaurant

Things to do

  • 24-hour gym
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (18,464 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 41 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic drinking straws
  • Non-plastic drinking straws available
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 258 to 258 per person
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 6:30 AM to 10:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does The Ritz-Carlton, Chengdu have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM–10:30 PM.

Is The Ritz-Carlton, Chengdu pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Ritz-Carlton, Chengdu?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at The Ritz-Carlton, Chengdu?

Check-out is at noon.

Where is The Ritz-Carlton, Chengdu located?

Located in Chengdu City Centre, this luxury hotel is within a 15-minute walk of Tianfu Square and Sichuan Museum of Science and Technology. Wenshu Monastery and Wide and Narrow Alleys are also within 1 mi (2 km). Luomashi Station is 16 minutes by foot and Chunxi Road Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Ritz-Carlton, Chengdu Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 412 out of 492 reviews
Rating 8 - Good. 54 out of 492 reviews
Rating 6 - Okay. 22 out of 492 reviews
Rating 4 - Poor. 2 out of 492 reviews
Rating 2 - Terrible. 2 out of 492 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great and the breakfast was fantastic with lots and lots of variety.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in a business suite impressed by the art pieces as room decor. The staff I encountered were all friendly and attentive. Hotel breakfast buffet provided quality and variety. Dinner at their restaurant was excellent.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service here at The Ritz Carlton Hotel. Great location. Love everything about this place. Special shout out to Jinyxi....
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A service above all hotel in central Chengdu. The minute I arrive till I check out, everyone was eager to help to make my stay comfortable. Room upgrade for Expedia platinum member. Luggage delivered to room and welcome fruit provided. Breakfast was excellent and plenty. Room was elegant and luxurious. Definitely the hotel to stay in Chengdu.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous property, staff, service and breakfast. Pure luxury at a very reasonable price. All the hotels we have chosen in China have been great but this outstanding! UK residents for reference.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at The Ritz-Carlton was absolutely wonderful. The staff were incredibly attentive, warm, and professional throughout our stay. Both breakfast and lunch were outstanding, with an incredible selection of fresh seafood and so many delicious options. The room was huge, beautifully designed, and very comfortable. The bed was exceptionally comfortable, and the bed linen was wonderfully soft and delicate. We truly enjoyed every part of our stay and would happily come back again.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, facilities and wonderful club lounge
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel. V central and close a metro. Helpful staff. Well maintained
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb room and service. The breakfast buffet is absolutely amazing.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and spacious room. Good for family with kids. Excellent service and we love the breakfast option there.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at The Ritz-Carlton, Chengdu. The room was spacious and quiet, which made for a very comfortable experience. The staff were exceptionally friendly and treated us like friends throughout our stay. I particularly appreciated the smooth check-in and check-out process, the lovely afternoon tea in the club lounge, and the thoughtful turndown service each evening.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice staff
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family (5 in total) stayed in two rooms here for 5 nights. We really enjoyed the experience. The staff were very friendly and helpful, especially Mr. Luca Spatafora, who provided personalized support throughout our stay. I highly recommend this hotel!
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great help from Luca to show us the highlights near the hotel and also from concierge team as they organized a day tour for us. Restaurant Li Xuan is a must!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ritz Carlton Chengdu is the top notch hotel to stay at. Situated conveniently near Chunxi Road and the main tourists attractions. The staff Sam Tung was the star of the hotel. His professionalism and warmth in welcoming us to not just the hotel, but to Chengdu as a whole.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful . Special thanks to Ms Carol Liu at the restaurant for her exceptional hospitality and help during our stay . Chinese restaurant at the hotel is excellent with delicate dishes .
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and quite. Staffs are very helpful. Location is very convenient, walking distance to local restaurants and shopping malls.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with a lot of little touches that makes it special. There is a good variety of food in the club lounge, however I would recommend if you didn’t have to have breakfast early due to the volume of people, I would use the main restaurant. I would have given it five stars but when we arrived to check in, I gave our passports etc to the main reception on level 25 who said our room wasn’t ready, this being 3.30pm. They kindly took us to the club lounge so that we could have afternoon tea. (We did have a club room booked). At 4.30pm, I queried if our room was ready at the club lounge reception, which it was. Wasn’t too bothered that we had been ‘forgotten’ as it’s a very nice area to chill out. However, the following night when we came to use the lounge we were asked to produce our passports and credit card again so that we could ‘check in’ as this hadn’t been done the previous day, even though I’d given them to the main reception. These things happen but it would have been nice to have had an apology instead of being made to feel guilty.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, clean hotel and great amenities
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Staff excellent. Air cons weren’t working well, but were fixed very quickly. Rooms were nice a clean. Good stay.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth a try their breakfast. Friendly and attentive staff, hotel in city centre and easy to get to everywhere, will pick the same hotel when I come back to Chengdu next time
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay from start to end. Rooms were comfortable, clean and quiet and the staff were very attentive. 10/10 experience
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Level of service was very high, particularly my concierge Cherry who arranged everything from dinner reservations to a free hotel shuttle to the panda center. Multiple staff members greeted me by name in the hallway. I enjoyed my stay.
Stayed 2 nights in May 2026