See all properties

Queens Hotel Cheltenham

Property class: 4

Choose dates to view prices

Photo gallery for Queens Hotel Cheltenham

A restaurant with round tables, cushioned chairs, and a view of greenery through large windows. - Queens Hotel Cheltenham (Cheltenham)
A white building with arched windows and a sign reading "Life Queens." - Queens Hotel Cheltenham (Cheltenham)
A restaurant with a red interior, multiple dining tables and chairs, and large windows. - Queens Hotel Cheltenham (Cheltenham)
A spacious lounge area with a fireplace, comfortable seating, and a decorative chandelier. - Queens Hotel Cheltenham (Cheltenham)
A view through a window with a view of a historic building with a clock tower and a dome. - Queens Hotel Cheltenham (Cheltenham)
You can look forward to a terrace, a garden, and a library at Queens Hotel Cheltenham. The on-site restaurant, Victoria's, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

AARP members, discover the perfect stay for every budget with our fantastic hotel deals.

From charming, budget-friendly stays to premium, full-service hotels, find the perfect place to unwind—no matter your travel style or budget

Room options

View all photos for Classic Double Room, 1 Queen Bed, Ensuite

A neatly made bed with pillows, a bedside lamp, and three framed artworks on the wall.

Classic Double Room, 1 Queen Bed, Ensuite

8.6 out of 10
Excellent
(46 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 King Bed, Ensuite

A hotel room with a large bed, two bedside tables, a small round table, two armchairs, and a window with curtains.

Deluxe Double Room, 1 King Bed, Ensuite

8.8 out of 10
Excellent
(13 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ensuite, City View

A hotel room with a large bed, two bedside tables, a small round table, two armchairs, and a window with curtains.

Deluxe Double Room, 1 King Bed, Ensuite, City View

8.4 out of 10
Very good
(14 reviews)
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Ensuite

A hotel room with a sofa, a wooden coffee table with a vase, a bed with a headboard, and a window with curtains.

Superior Suite, 1 King Bed, Ensuite

8.8 out of 10
Excellent
(6 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room, 1 Queen Bed, Ensuite

A neatly made bed with white linens and a purple throw blanket, flanked by two bedside lamps and a nightstand.

Superior Double Room, 1 Queen Bed, Ensuite

9.0 out of 10
Wonderful
(8 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Ensuite, City View

A hotel room with a large bed, bedside lamps, a small table, a chair, and a window with curtains.

Superior Room, 1 Queen Bed, Ensuite, City View

8.6 out of 10
Excellent
(11 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room, 1 King Bed, Ensuite

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Executive Double Room, 1 King Bed, Ensuite

8.4 out of 10
Very good
(13 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Cheltenham, Queens Hotel Cheltenham is in the city center. Everyman Theatre and Cheltenham Playhouse are cultural highlights, and some of the area's activities can be experienced at Cineworld Cheltenham and Cleeve Hill Golf Club. Looking to enjoy an event or a game while in town? See what's happening at EV Charger Points Stadium or Petersfield Park. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Guests love the hotel's central location. Visit our Cheltenham travel guide
Map
The Promenade, Cheltenham, England, GL50 1NN

What's nearby

  • A formal garden with geometrically arranged flower beds and a pathway leading to a building with multiple chimneys.
    Imperial Gardens
    1 min walk - 0.1 miles
  • A historic building with classical architecture, a cobblestone street, and a clear sky.
    Cheltenham Town Hall
    4 min walk - 0.3 miles
  • A large neoclassical building with a dome and columns, surrounded by a grassy area with people and dogs.
    Pittville Park
    16 min walk - 0.9 miles
  • Everyman Theatre
    9 min walk - 0.5 miles
  • University of Gloucestershire
    12 min walk - 0.7 miles

Getting around

  • Cheltenham Spa Station
    19 min walk

Restaurants

  • Caffè Nero
    4 min walk
  • The Ivy Montpellier Brasserie
    3 min walk
  • John Gordons
    1 min walk
  • No 131
    1 min walk
  • Bosco Pizzeria
    3 min walk

Similar properties

A breakfast buffet area with a variety of food items, including pastries and fruits, and a sign indicating breakfast is included.
Holiday Inn Express Cheltenham by IHG
Cheltenham
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
8.4 out of 10, Very good, 1,001 reviews
Holiday Inn Express Cheltenham by IHG
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured self parking on site (GBP 17 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Gold Cup Bar
  • Victoria's

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,292 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 50
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 4 to December 5:
  • One of the dining venues
  • Bar/Lounge
  • Laundry facilities
  • Meeting facilities
  • Parking area

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 20.00 per person
  • Secured self parking fee: GBP 17 per night
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Queens Hotel Cheltenham pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 30 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for GBP 17 per night.

What time is check-in at Queens Hotel Cheltenham?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of GBP 50 (subject to availability).

What time is check-out at Queens Hotel Cheltenham?

Check-out is at 11:00 AM. Late check-out is available for GBP 50 (subject to availability).

Where is Queens Hotel Cheltenham located?

Located in the heart of Cheltenham, this luxury hotel is within a 5-minute walk of Imperial Gardens, Statue of Edward Wilson, and Cheltenham Town Hall. Parabola Arts Centre and Everyman Theatre are also within 10 minutes. Cheltenham Spa Station is 19 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Queens Hotel Cheltenham Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 618 out of 1001 reviews
Rating 8 - Good. 262 out of 1001 reviews
Rating 6 - Okay. 77 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and breakfast great location
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely, very comfortable bed and products in the bathroom were of high quality. All the staff were very friendly and helpful, particularly Jack who found me softer pillows at 10pm when I asked. Breakfast was great, lots of options at the buffet and cooked breakfast was delicious
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is truly elegant and an absolute delight. Sitting in the dining room it was easy imagine events from a bygone time.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel was well maintained and our room was clean and comfortable. The staff were friendly and the cookies at the reception were delicious! The breakfast was also really good. Only downside was that there was some white noise in the room and the floors were a little squeaky.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The hotel was lovely, our room was luxurious, spacious and clean. Handy location and just across the road from a lovely park
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely, receptionists very helpful, Sunday lunch was good again restaurant staff helpful and polite our room and bathroom was very clean a few grubby marks on the carpets were a little off putting otherwise a good size room. Breakfast was a help yourself buffet which was well looked after and replenished plus a good selection of hot food from the menu. Will probably visit again soon as we felt welcomed and looked after. Thankyou The Queens for a lovely stay.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location, room was lovely and spacious with a comfy bed! Breakfast the next morning was amazing too Highly recommend this hotel!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with extremely comfortable bed. Great location near a park with nice views and could not be more centrally location for walkabouts of the city, which is very attractive.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate, great location, friendly staff
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location Beautiful old features of the building Bedroom is quite small ( double) Lovely breakfast Parking all day £17 Friendly staff
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is wonderful. Gardens directly infront, and town and amenities all close by. The food was excellent, and the outside eating terrace was a lovely area. Some of the outside furniture is in need of replacing though. Some staff were more welcoming and pleasant than others. And as is often the case, there were occasions when the hotel seemed short staffed. Overall, we were happy with this hotel and would be happy to stay again.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great short break at the Queen’s Hotel. Perfectly located, with decent car parking and lovely large rooms. The breakfast was excellent and the free homemade cookies were a nice touch. Overall, a great place to stay for a family getaway.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location, stayed many time, always great.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Very beautiful, great location just infront the park. There were no opportunities to hang clothes. Also hardly no hooks in the bathroom for towels. Our both shower cabin and sink were clogged, so that the water could hardly drain. We complained about it at the reception, but it hasn't improved. The breakfast is lovely, served in a very beautiful space and the service is very attentive. We wish there were more options for vegetables at the buffet.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great - no issues. Car parking was also well integrated but it appeared to be only 24hr blocks. Might be handy if you arrive early to be able to get 26 or 30 if exploring the next day. Room was large and airy, nicely decorated and bathroom was clean and well appointed with everything you need. Only thing I couldn't locate was info about mini bar and if the water in the fridge was complimentary or chargeable. I'd happily stay again.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Clean rooms staff was excellent and parking was easy breakfast excellent Y
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, super nice staff, very comfortable beds, and great for walkability in town. Loved staying here!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Victorian hotel, showing its age a bit but full of character. Very good location in the centre of Cheltenham. Excellent restaurant for breakfast and dinner.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable, quiet and very friendly staff all around.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
East parking, lovely helpful staff and great location to walk to town.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms. Excellent barman named Max who was a credit to the hotel
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old building and a really comfortable bed!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Great location hotel smart and clean staff excellent
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness
hotel is perfectly placed. cooked breakfast could have been hotter
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Queens is a lovely hotel, we used to stay at 131 but got fed up with the noise from below. Old school traditional hotel ideal location for town. As far as we are concerned it ticks all the boxes. We didn’t get the opportunity to eat there but I’m sure we will on our next visit. Joe on reception was very informative and friendly.
Stayed 1 night in Jun 2026