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Hyatt Place Charlotte Downtown

Property class: 3

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Photo gallery for Hyatt Place Charlotte Downtown

A spacious lobby with a reception desk, seating area, and a modern chandelier. - Hyatt Place Charlotte Downtown (Charlotte)
A hotel room with a bed, a desk with a chair, a sofa, a TV, and a painting on the wall. - Hyatt Place Charlotte Downtown (Charlotte)
A modern lobby with a beige sectional sofa, green and red chairs, and a patterned rug. - Hyatt Place Charlotte Downtown (Charlotte)
A modern kitchen with white cabinetry, a central island, and various food items displayed on shelves. - Hyatt Place Charlotte Downtown (Charlotte)
A high-rise hotel with multiple floors, illuminated windows, and a prominent sign at the top. - Hyatt Place Charlotte Downtown (Charlotte)
A short walk from Spectrum Center and Charlotte Convention Center, Hyatt Place Charlotte Downtown provides free full breakfast, a grocery/convenience store, and a rooftop terrace. The on-site restaurant, The Placery, offers dinner and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and dry cleaning/laundry services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed

A hotel room with a bed, a desk with a chair, a sofa, a TV, and a painting on the wall.

Room, 1 King Bed

8.8 out of 10
Excellent
(142 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

A hotel room with a bed, two bedside tables, a sofa, a coffee table, and a desk.

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(54 reviews)
  • 47 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor)

A hotel room with a bed, two bedside tables, a sofa, a coffee table, and a desk.

Room, 2 Queen Beds (High Floor)

8.8 out of 10
Excellent
(59 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

A hotel room with a bed, a desk with a chair, a sofa, a TV, and a painting on the wall.

Room, 1 King Bed (High Floor)

8.4 out of 10
Very good
(23 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Boardroom Suite)

A hotel room with a wooden desk, a flat-screen TV, a lamp, a telephone, and a framed picture on the wall.

Room, 1 King Bed, City View (Boardroom Suite)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

A hotel room with a large bed, a sofa, a nightstand, and a lamp.

Deluxe Room, 1 King Bed (High Floor)

9.8 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Shower)

A modern hotel room with a wooden dining table, comfortable seating, a large window, a painting, and a shower area.

Suite, 1 King Bed, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

A hotel room with a bed, a desk with a computer, a chair, a sofa, and a TV.

Room, 1 King Bed, Accessible (Shower)

7.8 out of 10
Good
(14 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

A modern hotel room with a wooden dining table, comfortable seating, a large window, a painting, and a shower area.

Suite, 1 King Bed

8.4 out of 10
Very good
(17 reviews)
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

A hotel room with two beds, a sofa, a desk, and a TV.

Room, 2 Queen Beds, Accessible (Shower)

9.2 out of 10
Wonderful
(16 reviews)
  • 63 sq m
  • Sleeps 6
  • 2 Queen Beds

About the neighborhood

Located in Uptown Charlotte, a neighborhood in Charlotte, Hyatt Place Charlotte Downtown is near the airport and near a metro station. NASCAR Hall of Fame and Ovens Auditorium are cultural highlights, and travelers looking to shop may want to visit SouthPark Mall and Northlake Mall. Check out an event or a game at Spectrum Center, and consider making time for Carowinds Theme Park, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. Visit our Charlotte travel guide
Map
222 South Caldwell Street, Charlotte, NC, 28202

What's nearby

  • A hotel with a large billboard and a sign for B&T.
    Queen City Quarter
    3 min walk - 0.2 miles
  • A city skyline with modern skyscrapers and a construction crane.
    Spectrum Center
    3 min walk - 0.2 miles
  • A modern building with a curved facade and blue lighting, surrounded by trees and benches in a park setting.
    NASCAR Hall of Fame
    4 min walk - 0.3 miles
  • A modern building with a curved roof and a sign that reads "RLOTT CONVENTION CENTER".
    Charlotte Convention Center
    5 min walk - 0.3 miles
  • A city skyline with a large stadium and modern skyscrapers.
    Bank of America Stadium
    14 min walk - 0.8 miles

Getting around

  • 3rd St - Convention Center Station
    4 min walk
  • Charlotte Station
    7 min drive
  • Charlotte-Douglas Intl. Airport (CLT)
    18 min drive

Restaurants

  • Burger King
    4 min walk
  • Midnight Diner
    4 min walk
  • Buffalo Wild Wings
    4 min walk
  • Nuvole Rooftop TwentyTwo
    7 min walk
  • The Public House
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered, secured valet parking on site (USD 42 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,002 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (15 inch wide door)
  • Null
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (20 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [459 East Third Street]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in for this property is located on the 10th floor.
This property's per day breakage deposit is refundable via credit card pending room inspection.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 75.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 42 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Hyatt Place Charlotte Downtown pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Valet parking is available for USD 42 per night.

What time is check-in at Hyatt Place Charlotte Downtown?

Check-in start time: 3 PM; Check-in end time: 3 AM.

What time is check-out at Hyatt Place Charlotte Downtown?

Check-out is at noon.

Where is Hyatt Place Charlotte Downtown located?

Located in Uptown Charlotte, this hotel is within a 5-minute walk of Spectrum Center and NASCAR Hall of Fame. Charlotte Convention Center and Bank of America Stadium are also within 1 mi (2 km). 3rd St - Convention Center Station and CTC - Arena Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt Place Charlotte Downtown Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 1029 out of 1638 reviews
Rating 8 - Good. 304 out of 1638 reviews
Rating 6 - Okay. 163 out of 1638 reviews
Rating 4 - Poor. 69 out of 1638 reviews
Rating 2 - Terrible. 73 out of 1638 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and breakfast!
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good staff
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here after a concert and the hotel was absolutely amazing! Staff were so helpful and the valet was super nice to have! It’s only a 6 min walk from the spectrum center too. Security was amazing we felt safe true whole time. The rooms were super clean too.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, that breakfast was delicious.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful and clean place.In a great area.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance from the Lynx train and some uptown restaurants. Variety of breakfast options, would be great if there was a reduction in the amount of plastic; plates and utensils were all plastic and each separate utensil was wrapped in plastic. Appreciated that yogurt was available in a big bowl rather than in separate plastic containers.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great breakfast, nice staff and bar was clean. Nice stay all together.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, comfortable, quiet. In heart of downtown convenient to stadium, convention center and more. Good free breakfast. Fahrenheit restaurant on rooftop very nice, views spectacular. Parking too expensive but typical for downtown stays anywhere. All in all, a very good choice.
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The room was cleaned daily and the breakfast was really good
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A portion of the hotel belongs to condo owners. Well kept property, helpful and cordial staff
Stayed 4 nights in Aug 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities
The location is nice and rooftop is cool. The hotel itself is not the best… check in is on the 10th floor. Hotel window was similar to the look of a jail and overall not cozy. Lobby on 10th floor but no real place to mingle and no swimming pool
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and staff were amazing! Everyone was so friendly and accommodating. They made me feel very special on my birthday.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Hyatt was very clean and comfortable. Great location and amazing views
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was nothing remarkable. The staff was really nice.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Hotel were very friendly and polite and seemed very happy to be working there. Our room was the best and the restaurant on the rooftop was one of the best I’ve ever seen at Hilton property.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great walking distance to a lot. Very helpful staff..up keep of the property is failing. Needs overhaul in maintenance to smaller details of every room.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were cleaned daily and the breakfast was really good. Staff was nice and helpful. What needs work would be laundry service, and perhaps handouts on what attractions or things to do are available near the area for tourist.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice workers very clean room
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the 2nd time staying here, we love it. Get location, football, basketball, baseball, & concerts all within a 15mike radius
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice views and staff were super friendly.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and facilities were fantastic.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Staff & service
The location is great, just a short 15 to 20 minute walk to the stadium. The hotel itself is outdated and looks worn down, but it’s not bad. It needs a renovation to make it look more modern and clean. The staff were great, especially the valet people and the host at the front desk. They were very helpful and friendly.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff pleasant and helpful, beds comfy, shower pressure good, hot breakfast fine.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Property conditions & facilities
Disliked: Staff & service
We had a great 7-night stay. The downtown location is excellent, breakfast was very good, and the valet staff were friendly and helpful. The room was clean and comfortable, and the 10th-floor views were a nice bonus. The hotel has a good gym, but guests should note there is no pool or laundry facility, and the rooms do not include a microwave or oven. The only minor issue was that our request for a 30-minute late checkout wasn’t accommodated. Overall, we had a pleasant stay and would recommend this hotel.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Hyatt Place has the best city view in Charlotte. Ask for a high level and specifically ask for a city view room. The included breakfast was complete and quite good. Room was large and fairly new. Parking is expensive for the area. The rooftop bar and restaurant also have great views although they are expensive.
Stayed 1 night in Jun 2026