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Holiday Inn Express & Suites Charlotte - South End by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express & Suites Charlotte - South End by IHG

A Holiday Inn Express hotel with a modern design, featuring multiple floors and large windows. - Holiday Inn Express & Suites Charlotte - South End by IHG (Charlotte)
A modern hotel lobby with a wooden floor, a central pillar, seating areas, a bar, and a fireplace. - Holiday Inn Express & Suites Charlotte - South End by IHG (Charlotte)
A modern interior with a staircase, a cityscape mural, and a unique ceiling light fixture. - Holiday Inn Express & Suites Charlotte - South End by IHG (Charlotte)
A modern restaurant with blue upholstered chairs, wooden tables, and a patterned wall design. - Holiday Inn Express & Suites Charlotte - South End by IHG (Charlotte)
An outdoor patio area with brick walls, tables, chairs, and a TV screen. - Holiday Inn Express & Suites Charlotte - South End by IHG (Charlotte)
Located close to Bank of America Stadium and Charlotte Convention Center, Holiday Inn Express & Suites Charlotte - South End by IHG provides a free breakfast buffet, dry cleaning/laundry services, and a 24-hour gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a snack bar/deli.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(24 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, City View

Standard Room, 2 Queen Beds, City View | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(15 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(7 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Communications) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Standard Room, 2 Queen Beds, Accessible (Communications) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

Suite, 2 Queen Beds, Accessible (Communications) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

Suite, 1 King Bed, Mobility Accessible (Accessible Tub) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Communications)

Suite, 1 King Bed, Accessible (Communications) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for 2 Queen Standard

Premium bedding, in-room safe, desk, laptop workspace

2 Queen Standard

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

DOUBLE TWO QUEEN BEDS

  • Sleeps 4
  • Free WiFi

View all photos for 2 Queen Standard City View

Premium bedding, in-room safe, desk, laptop workspace

2 Queen Standard City View

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

South End, a neighborhood in Charlotte, is home to Holiday Inn Express & Suites Charlotte - South End by IHG. Queen City Quarter and SouthPark Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Carowinds Theme Park. Looking to enjoy an event or a game? See what's going on at Bank of America Stadium or Spectrum Center. Visit our Charlotte travel guide
Map
1617 South Tryon Street, Charlotte, NC, 28203

What's nearby

  • A city skyline with a large stadium and modern skyscrapers.
    Bank of America Stadium
    18 min walk - 1.0 mile
  • A modern building with large windows and a stone wall with plants.
    Charlotte Convention Center
    19 min walk - 1.1 miles
  • A modern building with a curved facade and blue lighting, surrounded by trees and benches in a park setting.
    NASCAR Hall of Fame
    20 min walk - 1.1 miles
  • A hotel with a large billboard and a sign for B&T.
    Queen City Quarter
    2 min drive - 1.5 miles
  • A basketball game at the Time Warner Cable Arena with spectators in the stands.
    Spectrum Center
    3 min drive - 1.7 miles

Getting around

  • Bland Station
    4 min walk
  • Charlotte Station
    11 min drive
  • Charlotte-Douglas Intl. Airport (CLT)
    18 min drive

Restaurants

  • Bojangles' Famous Chicken 'n Biscuits
    5 min walk
  • Charlotte Beer Garden
    8 min walk
  • Nickyo's Rodeo
    7 min walk
  • Sushi Taku
    9 min walk
  • Vinyl
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,450 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Self-parking is available Sunday to Thursday for the listed self-parking fee. Valet parking is available on Friday, Saturday, and special events for the listed valet parking fee. Two Tesla charging stations and 2 universal charging stations are available on a first come, first served basis.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 15.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Holiday Inn Express & Suites Charlotte - South End by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for USD 15.00 per day.

What time is check-in at Holiday Inn Express & Suites Charlotte - South End by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express & Suites Charlotte - South End by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn Express & Suites Charlotte - South End by IHG located?

Located in South End, this hotel is within 1 mi (2 km) of Bank of America Stadium and Charlotte Convention Center. Queen City Quarter and Spectrum Center are also within 2 mi (3 km). Bland Station is only a 4-minute walk and East-West Blvd Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express & Suites Charlotte - South End by IHG Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 431 out of 586 reviews
Rating 8 - Good. 109 out of 586 reviews
Rating 6 - Okay. 22 out of 586 reviews
Rating 4 - Poor. 11 out of 586 reviews
Rating 2 - Terrible. 13 out of 586 reviews

Reviews

Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, cool, beautiful bathroom, wonderful mattress, delicious breakfast, easy parking!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walk to restaurants and close to Bojangles.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Karleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super clean and fabulous breakfast!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super staff, good breakfast
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and food was hotel food
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and a great location. The property was super clean, and the staff were friendly and welcoming throughout my stay. The rooms were comfortable, modern, and very well maintained. My only suggestion would be to improve the complimentary breakfast. It was okay, but not quite at the same level as the rest of the hotel experience.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and clean facility. It is the best place to stay in the South End location.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beautiful hotel
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice but parking is limited
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
The staff was very friendly
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities
The room was clean and had plenty of room. The staff was friendly and attentive to our needs. The hotel is in a good area near many restaurants, bars and stores.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Room was very clean. Bed was comfortable.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
spacious rooms great area
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Kerri

Liked: Cleanliness
Great room and convenient location. Easy parking.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was very close to my son, which is why I chose it. Very clean and modern. Liked the free breakfast
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great; room was quiet and well-appointed; easy access to street level via secured elevator.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Clean, modern and the staff are friendly
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, super clean and friendly staff.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and neighborhood were wonderful! Charming, clean and quiet. I would definitely stay again.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, great location, love their breakfast.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great location and great staff
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very good. It was very clean and comfortable
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice to have breakfast every morning. The coffee was great.Good selection of breakfast items . Staff was nice. The room was nice and clean. However, I did leave a note requesting extra towels and they didn’t leave extras so I went to the desk . The only complaint I have is that they should provide 2 towels per person per room everyday. Other than that the stay was excellent!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Royce

Liked: Cleanliness, staff & service, property conditions & facilities
Love the location, the hotel is clean and fresh, staff is friendly and helpful, highly recommend!
Stayed 2 nights in Aug 2024