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Holiday Inn Express & Suites Charlotte North by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express & Suites Charlotte North by IHG

A hotel lobby with a reception desk, seating area, and a large window. - Holiday Inn Express & Suites Charlotte North by IHG (Charlotte)
A hotel room with a large bed, a desk, a chair, a window with a city view, and a wall with geometric patterns. - Holiday Inn Express & Suites Charlotte North by IHG (Charlotte)
A lush indoor garden with various plants and a stone wall. - Holiday Inn Express & Suites Charlotte North by IHG (Charlotte)
A hotel with a covered entrance, multiple floors, and a parking lot. - Holiday Inn Express & Suites Charlotte North by IHG (Charlotte)
A person sitting on a red bench in a brightly lit indoor space with colorful abstract wall art. - Holiday Inn Express & Suites Charlotte North by IHG (Charlotte)
At Holiday Inn Express & Suites Charlotte North by IHG, you can look forward to a free breakfast buffet, shopping on site, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business center.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room

A bed with white bedding and two pillows.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with two beds, a small table, a chair, a lamp, and a wall with geometric artwork.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

A hotel room with two beds, a small table, a chair, a lamp, and a wall with geometric artwork.

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a large window with a view of trees.

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(33 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

A hotel room with two beds, a desk, a chair, and a large window with a view of trees.

Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

A hotel room with two beds, a desk, a chair, and a large window with a view of trees.

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a window with a view, and a wall-mounted lamp.

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(14 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

A modern hotel room with a desk, a yellow chair, a television mounted on the wall, and wooden cabinets.

Suite, 1 Bedroom

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a bed, a sofa, a desk, and a chair. There is a window with a view of the outside.

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Communications)

A hotel room with two beds, a desk, a chair, a window with a view, and a wall-mounted lamp.

Suite, 2 Queen Beds, Accessible, Non Smoking (Communications)

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom, Accessible (Communications)

A modern hotel room with a desk, a yellow chair, a television mounted on the wall, and wooden cabinets.

Suite, 1 Bedroom, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

A hotel room with two beds, a small table, a chair, a lamp, and a wall with geometric artwork.

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Roll-in Shower (Communications, Mobility, Roll Shwr)

A hotel room with a bed, a sofa, a desk, and a chair. There is a window with a view of the outside.

Suite, 1 King Bed, Roll-in Shower (Communications, Mobility, Roll Shwr)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in North Lake, a neighborhood in Charlotte, Holiday Inn Express & Suites Charlotte North by IHG is in the suburbs. The area's natural beauty can be seen at Lake Norman, while NASCAR Hall of Fame and Truliant Amphitheater are cultural highlights. Looking to enjoy an event or a game? See what's going on at Spectrum Center or Bank of America Stadium. Visit our Charlotte travel guide
Map
7230 Smith Corners Blvd, Charlotte, NC, 28269

What's nearby

  • A modern building with large glass windows, surrounded by trees and a paved plaza with two large spherical sculptures.
    Northlake Mall
    18 min walk - 1.0 mile
  • A brick pathway leading to a building with a dome and a clock tower.
    University of North Carolina at Charlotte
    12 min drive - 12.3 miles
  • A city skyline with a large stadium and modern skyscrapers.
    Bank of America Stadium
    12 min drive - 11.9 miles
  • A basketball game at the Time Warner Cable Arena with spectators in the stands.
    Spectrum Center
    12 min drive - 11.7 miles
  • A modern building with large windows and a stone wall with plants.
    Charlotte Convention Center
    13 min drive - 12.6 miles

Getting around

  • JW Clay Boulevard /UNC Charlotte Station
    16 min drive
  • Charlotte Station
    21 min drive
  • Charlotte-Douglas Intl. Airport (CLT)
    23 min drive

Restaurants

  • Chick-fil-A
    3 min drive
  • McDonald's
    4 min drive
  • Buffalo Wild Wings
    3 min drive
  • Chipotle Mexican Grill
    3 min drive
  • Firebirds Wood Fired Grill - Charlotte - Northlake
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,400 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 9:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 7 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express & Suites Charlotte North by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 7 AM–11 PM.

Is Holiday Inn Express & Suites Charlotte North by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Charlotte North by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express & Suites Charlotte North by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express & Suites Charlotte North by IHG located?

Located in North Lake, this hotel is 1.1 mi (1.7 km) from Northlake Mall and within 6 mi (10 km) of Huntersville Family Fitness and Aquatics and Joe Gibbs Racing. Discovery Place Kids and Mountain Island Lake are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express & Suites Charlotte North by IHG Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 616 out of 861 reviews
Rating 8 - Good. 175 out of 861 reviews
Rating 6 - Okay. 35 out of 861 reviews
Rating 4 - Poor. 13 out of 861 reviews
Rating 2 - Terrible. 22 out of 861 reviews

Reviews

Verified review

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and kind staff!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was able to check in early, room was nice and clean , breakfast was fresh and plentiful! Hotel staff was courteous and professional
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel period, what a find. Beautiful, clean and friendly. Highly recommend!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clan, helpful staff Wonderful breakfast
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excatly as pictured, clean and the room was excatly what we need two beds and pull out sofa. Breakfast was hot and very good. Would definitely stay in this hotel again if needed.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. Breakfast was not very good but they only had one staff member working so I don't blame them having trouble keeping up. Overall nice stay.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Brenda-jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crystal was so friendly! It is so rare to have a hot good breakfast includes in the price of the room! They have just remodeled and are soing more and the place is just stellar! Loved our stay!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Albert

Very nice hotel - excellent location/ staff as great and ver clean
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly people at the desk, good breakfast, quiet.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman at the check in desk, I think her name was Portia, was extremely helpful when I had an issue at check in. The breakfast was well stocked, fresh, and a good variety.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Expansive room. The hotel and room were very well maintained and clean. The hotel was very quiet. Good parking.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Parking was great.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kaila

Liked: Cleanliness, staff & service
Nice hotel, clean, staff was friendly. Would stay again.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend this Hotel! Even the kids said “this place is NICE!” The staff were super nice and Crystal was so kind! The hotel was very clean, the breakfast has many options to choose from and the pool was fun for the kids.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice quiet place that was clean and had a modern bathroom with a good shower. The coffee is grind and brew and is delicious. The breakfast offered was very adequate and had fresh made breakfast foods, breads and fruit. The parking lot was monitored and felt safe and secure. Good restaurants nearby.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Lauri

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, kids loved the pool
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Artheresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Customer Service – Precious Made Our Stay Exceptional! I had a wonderful stay at the Holiday Inn Express in Charlotte, North Carolina. After traveling for approximately four hours, it was such a pleasure to arrive and immediately feel welcomed. Precious, the front desk attendant, provided exceptional customer service from the moment we walked through the door. She was professional, friendly, knowledgeable, and genuinely kind. Her beautiful attitude and attention to detail immediately set a positive tone for our entire stay. Precious was very knowledgeable about the hotel and our room, and she also provided excellent recommendations for nearby restaurants. She patiently answered our questions and even helped with information about the wonderful fragrance and fresh smell we noticed in the room. Customer service is extremely important to me, and Precious demonstrated exactly what outstanding hospitality should look like. She did more than simply check us into a hotel, she made us feel welcomed, valued, and appreciated as guests. I sincerely hope Holiday Inn Express management and corporate leadership recognize Precious for her gracious personality, professionalism, kindness, and dedication to providing excellent service. Employees like her are the reason guests return. Our stay was definitely worth it, and because of the exceptional service we received, I will gladly continue choosing Holiday Inn Express for future stays.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness
Clean and friendly.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Giacomo

Liked: Cleanliness, amenities
Clean room, friendly staff and great amenities
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Donnie

Liked: Cleanliness, staff & service, amenities
Room was good
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
The staff was incredibly helpful. And the room was very comfortable.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities
Staff kept my room clean and Crystal was very helpful at the front desk.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, good breakfast
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Jadon

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location and great staff
Stayed 1 night in May 2025