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Hilton Charlotte University Place

Property class: 4

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Photo gallery for Hilton Charlotte University Place

A hotel room with a large bed, two chairs, a desk with a TV, and a view of the city through sheer curtains. - Hilton Charlotte University Place (Charlotte)
A modern lounge area with a blue sofa, orange armchair, and a large window offering a view of the sunset. - Hilton Charlotte University Place (Charlotte)
A buffet setup with multiple serving stations, a tiled backsplash, and wooden cabinetry. - Hilton Charlotte University Place (Charlotte)
An outdoor wedding venue with white chairs arranged in rows, a wooden pergola, and a water feature. - Hilton Charlotte University Place (Charlotte)
A hotel lobby with a long reception desk, two mirrors, a blue patterned carpet, and a chair. - Hilton Charlotte University Place (Charlotte)
Located close to University of North Carolina at Charlotte, Hilton Charlotte University Place provides a grocery/convenience store, a terrace, and shopping on site. Free WiFi in public areas is available to all guests, along with a coffee shop/cafe and a garden.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Air conditioning
  • Breakfast available
  • Parking available

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Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 1 King Bed, Microwave, Lake View

A hotel room with a large bed, a desk, a chair, a TV, and a view of a green landscape.

Room, 1 King Bed, Microwave, Lake View

9.2 out of 10
Wonderful
(11 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Microwave (Large Parlor)

A hotel room with a large bed, a sofa, a dining area, and a view of the cityscape.

Suite, 1 King Bed, Microwave (Large Parlor)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Microwave

A hotel room with a bed, a desk, a chair, and a view of the city.

Premium Room, 1 King Bed, Microwave

9.0 out of 10
Wonderful
(20 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

A lakeside hotel with a central courtyard, a bridge, and a fountain.

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mobility Accessible, Microwave

Bathroom

Premium Room, 1 King Bed, Mobility Accessible, Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mobility Accessible, Microwave

A modern bathroom with a white sink, a separate vanity, a shower with a handheld showerhead, and a glass-enclosed toilet.

Premium Room, 1 King Bed, Mobility Accessible, Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Microwave (Mobility and Hearing)

A modern bathroom with a white sink, a separate vanity, a shower with a handheld showerhead, and a glass-enclosed toilet.

Premium Room, 1 King Bed, Accessible, Microwave (Mobility and Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Microwave (Mobility and Hearing)

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Microwave (Mobility and Hearing)

Bathroom

Room, 1 King Bed, Accessible, Microwave (Mobility and Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Mobility Accessible, Microwave

Bathroom

Deluxe Room, 2 Double Beds, Mobility Accessible, Microwave

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Microwave

A hotel room with a large bed, a desk with a chair, a TV, and a view of the city.

Deluxe Room, 1 King Bed, Microwave

9.0 out of 10
Wonderful
(174 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Microwave

A hotel room with a large bed, a desk, a chair, a television, and a view of the outdoors.

Premium Room, 1 King Bed, Microwave

9.6 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Microwave

A hotel room with two beds, a desk, a chair, a TV, and a large window with a view of buildings and greenery.

Deluxe Room, 2 Queen Beds, Microwave

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Microwave, Lake View

A hotel room with two beds, a desk, a chair, a TV, and a large window with a view of a lake and buildings.

Room, 2 Queen Beds, Microwave, Lake View

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located on a lake, Hilton Charlotte University Place is in University City neighborhood and is connected to a shopping center. Travelers eager for a bit of culture can stop by NASCAR Hall of Fame, while those who have shopping on the agenda may want to visit Concord Mills and Queen City Quarter. Looking to enjoy an event or a game? See what's going on at Charlotte Motor Speedway or Bank of America Stadium. Spend some time exploring the area's activities, including golfing. Visit our Charlotte travel guide
Map
8629 J M Keynes Dr, Charlotte, NC, 28262

What's nearby

  • A cityscape at dusk with illuminated skyscrapers and a mix of modern and historic architecture.
    University of North Carolina at Charlotte
    12 min walk - 0.7 miles
  • A greenhouse with plants for sale, a palm tree, and a brick building.
    UNC Charlotte Botanical Gardens
    4 min drive - 2.7 miles
  • Shoppes at University Place
    6 min walk - 0.4 miles
  • Jerry Richardson Stadium
    15 min walk - 0.8 miles
  • Halton Arena
    4 min drive - 2.3 miles

Getting around

  • JW Clay Boulevard /UNC Charlotte Station
    11 min walk
  • Charlotte Station
    19 min drive
  • Charlotte-Douglas Intl. Airport (CLT)
    21 min drive

Restaurants

  • Chick-fil-A
    5 min walk
  • McDonald's
    5 min walk
  • Taco Bell
    7 min walk
  • Cava
    7 min walk
  • City Barbeque
    8 min walk

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Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 17 meeting rooms
  • 19,375 square feet of conference space
  • 24-hour business center

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 12 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in fee: USD 50.00 for check-in between 11:00 AM and 2:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 22.00 per person
  • Uncovered self parking fee: USD 10.00 per night
  • Late check-in fee: USD 50.00 for check-in between 11:00 AM and 2:00 PM
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Charlotte University Place have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM–6:00 PM.

Is Hilton Charlotte University Place pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 10.00 per night.

What time is check-in at Hilton Charlotte University Place?

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM. Late check-in is available from 11:00 AM– 2:00 PM for a fee of USD 50.00.

What time is check-out at Hilton Charlotte University Place?

Check-out is at 11:00 AM. Late check-out is available for USD 50.00 (subject to availability).

Where is Hilton Charlotte University Place located?

Located in University City, this hotel is 0.7 mi (1.2 km) from University of North Carolina at Charlotte and within 9 mi (15 km) of Charlotte Motor Speedway and Concord Mills. Bank of America Stadium and Spectrum Center are also within 9 mi (15 km). JW Clay Boulevard /UNC Charlotte Station is 11 minutes by foot and McCullough Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Charlotte University Place Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1029 out of 1591 reviews
Rating 8 - Good. 276 out of 1591 reviews
Rating 6 - Okay. 146 out of 1591 reviews
Rating 4 - Poor. 71 out of 1591 reviews
Rating 2 - Terrible. 69 out of 1591 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and walkable to dining and bars.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodated an early check in request, clean rooms, clean property, and wonderful location!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very clean and one of the nicest views I’ve ever been to
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Clean room!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable beds, and room/floor was quiet
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed there many times when visiting Charlotte. It's conveniently located. Very close to the university, shopping, food and dining. Not too thrilled about being charged for parking.
Stayed 2 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
The room was quiet and clean. The staff were wonderful (very friendly and helpful.) The restaurant had great food. The bed was terrible. Had to sleep in a whole (very uncomfortable).
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint is having to pay for parking daily when the lodging cost is already high. The location is wonderful. You can walk to restaurants and some shopping. It is also very convenient to UNCC campus.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and attentive. Rooms were clean. Location was good.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for concerts at the amphitheatre
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the Hilton in Charlotte. The hotel was very clean, and the service was excellent. The staff was friendly and helpful, and the amenities were great. The location was also very convenient and close to everything we needed. Overall, it was a comfortable and enjoyable stay. I would definitely recommend this hotel and would stay here again!
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and well kept property. The staff was super friendly and helpful.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Friendly Staff and very accommodating
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Wonderful place. Highly recommend
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charlotte is a busy place! The Hilton Hotel is everything you need and a great vibrant location! Take a stroll around the lake if you can!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious room, surrounding area love location. Front desk staff Miriam Lagara and Tyra Florence were amazing. They were pleasant, professional and accommodating. Very sweet young ladies that enjoy their job welcoming smiles.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room comfortable beds close to Trulient Amphitheater nice staff restaurants in walking distance would stay again
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location great staff service
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night, traveling thru Charlotte. Beautiful location. Great professional staff. I would definitely stay agin.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and the staff were friendly. We enjoyed the food and bar at the hotel. They were both convenient for our stay there.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the bed very comfortable. Our stay was short, yet we felt well rested when checking out.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , comfortable bed and conveniently located.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean
Stayed 1 night in Jun 2026