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Embassy Suites Hotel Charlotte

Property class: 3.5

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Photo gallery for Embassy Suites Hotel Charlotte

A bar area with a tiled backsplash, bar stools, and a variety of bottles. - Embassy Suites Hotel Charlotte (Charlotte)
A hotel room with a blue sofa, a beige armchair, a small round table with a lamp, a conference table with chairs, and a kitchenette in the background. - Embassy Suites Hotel Charlotte (Charlotte)
An indoor swimming pool with clear water, surrounded by chairs and potted plants, with a tiled wall and large windows in the background. - Embassy Suites Hotel Charlotte (Charlotte)
A modern building with multiple floors and a prominent sign for 'Embassy Suites'. - Embassy Suites Hotel Charlotte (Charlotte)
A multi-level atrium with seating areas, a bar, and a view of the upper floors. - Embassy Suites Hotel Charlotte (Charlotte)
Located close to SouthPark Mall and Bank of America Stadium, Embassy Suites Hotel Charlotte provides free to-go breakfast, a free roundtrip airport shuttle, and a grocery/convenience store. The on-site American cuisine restaurant, E'terie Grill & Lounge, offers lunch and dinner. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as a free daily manager's reception and a terrace.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for 1 King Mobility Hearing Accessible Roll In Shower Suite Non-Smoking

A hotel room with a large bed, two bedside tables, a headboard, and a window with sheer curtains.

1 King Mobility Hearing Accessible Roll In Shower Suite Non-Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Premium Suite Hearing Accessible Non-Smoking

A hotel room with two beds, a nightstand, a lamp, and a view of the hallway.

1 King Premium Suite Hearing Accessible Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Room Conference Suite-1 King Bed-Non-Smoking

A hotel room with a large bed, bedside lamps, a nightstand, and a patterned carpet.

2 Room Conference Suite-1 King Bed-Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a patterned curtain, and a textured wall panel.

Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Bathtub

A hotel room with a large bed, two bedside tables with lamps, a patterned carpet, and a window with sheer curtains.

Suite, Accessible, Bathtub

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a patterned carpet, and a window with sheer curtains.

Suite, Accessible, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Conference)

A hotel room with a large bed, a nightstand with a lamp, and a view of the hotel's dining area.

Suite, 1 King Bed, Non Smoking (Conference)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a patterned carpet, and a window with sheer curtains.

Premium Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Corner

A hotel room with a large bed, two bedside tables with lamps, a patterned carpet, and a window with sheer curtains.

Premium Suite, 1 King Bed, Non Smoking, Corner

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Parlor)

A hotel room with a large bed, two bedside tables with lamps, a patterned curtain, and a textured wall panel.

Suite, 1 King Bed, Non Smoking (Parlor)

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a chair, a patterned carpet, and a window with curtains.

Presidential Suite, 2 Bedrooms, Non Smoking

  • 102 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, Accessible, Non Smoking (Roll-in Shower)

A hotel room with a large bed, two bedside tables with lamps, a patterned carpet, and a window with sheer curtains.

Suite, Accessible, Non Smoking (Roll-in Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Bathtub

A hotel room with a large bed, two bedside tables with lamps, a patterned carpet, and a window with sheer curtains.

Suite, Accessible, Bathtub

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a patterned carpet, and a window with sheer curtains.

Premium Suite, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking (Conference)

A hotel room with a conference table, a sofa, a TV, and a lamp.

Premium Suite, 1 King Bed, Non Smoking (Conference)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk with a flat-screen TV, a mirror, and a bathroom door.

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(48 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

A modern hotel room with a flat-screen TV, a sofa, a chair, a lamp, and a small table.

Premium Suite, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(17 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

A hotel room with a blue sofa, a television, a desk with a chair, a small kitchen area, and a dining table with chairs.

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a patterned curtain, and a textured wall panel.

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(66 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Charlotte, Embassy Suites Hotel Charlotte is near the airport and near a metro station. NASCAR Hall of Fame and Fillmore Charlotte are cultural highlights, and travelers looking to shop may want to visit SouthPark Mall and Carolina Place. Looking to enjoy an event or a game? See what's going on at Spectrum Center or Bank of America Stadium. Spend some time exploring the area's activities, including golfing. Visit our Charlotte travel guide
Map
4800 S Tryon St, Charlotte, NC, 28217

What's nearby

  • A museum with wooden walls, bookshelves, a desk, a television, and various exhibits.
    Billy Graham Library
    2 min drive - 1.5 miles
  • The Olde Mecklenburg Brewery & Biergarten
    15 min walk - 0.8 miles
  • Renaissance Park
    18 min walk - 1.0 mile
  • Charlotte Regional Farmers Market
    2 min drive - 1.7 miles
  • York Road Community Park
    2 min drive - 1.5 miles

Getting around

  • Woodlawn Station
    1 min drive
  • Charlotte Station
    13 min drive
  • Charlotte-Douglas Intl. Airport (CLT)
    9 min drive

Restaurants

  • McDonald's
    8 min walk
  • Circle K
    4 min walk
  • Cook Out
    10 min walk
  • The Olde Mecklenburg Brewery & Biergarten
    15 min walk
  • Azteca
    10 min walk

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle up to 3 mi
  • Covered self parking on site (USD 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • E'terie Grill & Lounge

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 13,003 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (32 inches high)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (27 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Built in 1989
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Guests will receive smart lock details

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 20 lbs per pet)

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Covered self parking fee: USD 12 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Embassy Suites Hotel Charlotte have a pool?

Yes, this property has an indoor pool.

Is Embassy Suites Hotel Charlotte pet-friendly?

Yes, Embassy Suites Hotel Charlotte allows cats and dogs (limit 2 total) with a maximum weight of up to 20 lbs per pet. There's a fee of USD 125 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 12 per night.

What time is check-in at Embassy Suites Hotel Charlotte?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Embassy Suites Hotel Charlotte?

Check-out is at 11:00 AM.

Does Embassy Suites Hotel Charlotte provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Embassy Suites Hotel Charlotte located?

Situated near the airport, this hotel is within 6 mi (10 km) of Charlotte Convention Center, NASCAR Hall of Fame, and SouthPark Mall. Spectrum Center and Bank of America Stadium are also within 6 mi (10 km). Woodlawn Station is 25 minutes by foot and Scaleybark Station is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Embassy Suites Hotel Charlotte Reviews

8.2

Very Good

8.4

Cleanliness

8.0

Amenities

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 551 out of 1000 reviews
Rating 8 - Good. 173 out of 1000 reviews
Rating 6 - Okay. 117 out of 1000 reviews
Rating 4 - Poor. 66 out of 1000 reviews
Rating 2 - Terrible. 93 out of 1000 reviews

Reviews

Verified review

8/10 Good

Derek

Clean room good staff and excellent breakfast!
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Bobbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff was very helpful. The room service food was top tier! I will stay again the next time I’m in the area.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place .. awesome breakfast and nice pool the staff and location was great!
Stayed 1 night in May 2026
Verified review

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to visit while traveling. Excellent breakfast buffet and very good house keeping staff.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jivonni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed this hotel and the staff was amazing. I really enjoyed the refreshments in our room and the two free drinks! Will be staying again!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

tamika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in the ideal location. Rooms are clean and hotel has recently been remodeled! Mangers Happy hour is a wonderful amenity. Staff was helpful and friendly.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

LaTonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was fresh, friendly staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Marlaysha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The staff was nice.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at this property. Check in was smooth, the room was as described, we also enjoyed the bar and restaurant area and the complimentary breakfast was excellent. We would highly recommend this hotel.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Si'Mon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great! And the reception dining was also great, nice way to whine down.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were celebrating our Anniversary and the staff was very helpful to ensure our stay and Anniversary was very pleasant. The hotel was more than I expected. The staff were great by keeping the hotel clean .They had a full breakfast with staff making make to order omelet. I'm planning to visit again just to relax.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is undergoing renovations, so there rooms are like new. Unfortunately the fitness center wasn’t available during our stay due to renovations. The hotel is conveniently located to the airport and near the city. Breakfast was good. We would definitely stay there again.
Stayed 5 nights in May 2026
Verified review

6/10 Okay

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Room includes refrigerator, microwave, coffee station, and he bed was comfortable and the room was clean. The staff was okay. Complimentary Breakfast was delicious excellent! Staff at the bar was friendly. Happy Hour was Happy!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Ennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazingly nice and the process was so smooth, it was so quiet the environment was great ! the Rooms were so clean i would definitely go back
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kenniya

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing, breakfast was very delicious, and the rooms were nice.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Patricia

Cleaniness, great staff, amenities, beautiful hotel!
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast, room size, and staff friendly and responsive.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Tanya M

Liked: Cleanliness, staff & service, amenities
Clean room, excellent staff, helpful, friendly
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy going check in and clean. Staff was excellent
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities
Easy check on, clean room, great ambiance, good food at the bar
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Gary L

Liked: Cleanliness, staff & service, amenities
the property was currently being renovated one out of three elevators work and our room had a broken heater, the staff was nice and the breakfast was good
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Gary

Liked: Cleanliness
Disliked: Property conditions & facilities
I loved the rooms n very nice looking hotel. The lobby was too warm n elevators not in working order there was one working elevator n many people took forever to get up n down. Not enough staff help. The shuttle was great feature took us back n forth to airport n to wedding.the staff at desk very nice.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Da'Von

Liked: Cleanliness
Great service
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Monique

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel! Amazing breakfast!
Stayed 1 night in Nov 2025