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Comfort Inn Matthews - Charlotte

Property class: 2.5

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Photo gallery for Comfort Inn Matthews - Charlotte

A modern living room with blue sofas, a fireplace, a flat-screen TV, and a staircase. - Comfort Inn Matthews - Charlotte (Matthews)
A hotel room with a bed, two sofas, a desk with a chair, a small table, and a mirror. - Comfort Inn Matthews - Charlotte (Matthews)
A reception desk with a stone and wood design, a large crescent moon decoration, and four wall-mounted lamps. - Comfort Inn Matthews - Charlotte (Matthews)
A restaurant with booths and tables, a coffee machine, and a TV mounted on the wall. - Comfort Inn Matthews - Charlotte (Matthews)
A modern office with a desktop computer, printer, and two chairs. - Comfort Inn Matthews - Charlotte (Matthews)
Take advantage of a free breakfast buffet, laundry facilities, and a fireplace in the lobby at Comfort Inn Matthews - Charlotte. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for King Room - Non-Smoking

A hotel room with a bed, a TV, a desk, a chair, a small table, and a red carpet.

King Room - Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed, Nonsmoking, Accessible

A hotel room with a bed, a chair, a nightstand, and two wall-mounted lamps.

1 King Bed, Nonsmoking, Accessible

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 2 Queen Beds, Nonsmoking

A hotel room with two beds, wooden headboards, a carpeted floor, and a nightstand with a lamp.

2 Queen Beds, Nonsmoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a chair, a nightstand with a lamp, and two framed pictures on the wall.

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a television, a desk with a lamp, and a minibar.

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(132 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, and a television.

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(120 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Matthews, Comfort Inn Matthews - Charlotte is in an area with good shopping. Bowlero Matthews and Sportsplex at Matthews are worth checking out if an activity is on the agenda, while those looking for area attractions can visit NASCAR Hall of Fame and Kate's Skating Rink. Looking to enjoy an event or a game? See what's going on at Spectrum Center or Bank of America Stadium. Spend some time exploring the area's activities, including golfing. Visit our Matthews travel guide
Map
1718 Windsor Crossing Dr., Matthews, NC, 28105

What's nearby

  • Bowlero Matthews
    4 min drive - 2.3 miles
  • Stumptown Park
    4 min drive - 2.5 miles
  • Matthews Community Center
    4 min drive - 2.7 miles
  • Sportsplex at Matthews
    5 min drive - 2.9 miles
  • McAlpine Creek Greenway
    5 min drive - 3.3 miles

Getting around

  • Charlotte Station
    20 min drive
  • Charlotte-Douglas Intl. Airport (CLT)
    30 min drive

Restaurants

  • Chick-fil-A
    6 min walk
  • McDonald's
    4 min walk
  • Hibachi Buffet Sushi and Grill
    6 min walk
  • Starbucks
    3 min drive
  • Chipotle Mexican Grill
    3 min drive

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Quality Inn & Suites Matthews - Charlotte
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  • Breakfast included
  • Parking included
  • Free WiFi
7.6 out of 10, Good, 1,007 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,798 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 on-site accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 15 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from September to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 15 years old are not allowed in the swimming pool or fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision

Frequently asked questions

Does Comfort Inn Matthews - Charlotte have a pool?

Yes, this property has a seasonal outdoor pool.

Is Comfort Inn Matthews - Charlotte pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Comfort Inn Matthews - Charlotte?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. Early check-in is available for a fee of USD 15 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Comfort Inn Matthews - Charlotte?

Check-out is at 11 AM.

Where is Comfort Inn Matthews - Charlotte located?

Situated in Matthews, this hotel is within 3 mi (5 km) of Novant Health Matthews Medical Center, Bowlero Matthews, and Sportsplex at Matthews. McAlpine Creek Greenway is 2.7 mi (4.4 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Comfort Inn Matthews - Charlotte Reviews

8.2

Very Good

8.2

Cleanliness

7.8

Amenities

9.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 637 out of 1266 reviews
Rating 8 - Good. 330 out of 1266 reviews
Rating 6 - Okay. 149 out of 1266 reviews
Rating 4 - Poor. 80 out of 1266 reviews
Rating 2 - Terrible. 70 out of 1266 reviews

Reviews

Verified review

8/10 Good

Janeane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very nice.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Titi

Liked: Staff & service, amenities, property conditions & facilities
Breakfast was delicious
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Junalyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room! Great service!
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location near restaurants with a nice outdoor pool.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a terrific 3 day stay! Staff was very friendly and helpful, great breakfast, clean room. Will definitely stay here again!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was nice and it was near a lot of places
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Sonja Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a older model hotel. It was very clean & the up keep was very well maintained. The staff was very helpful & friendly.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, convenient to everything, staff was excellent.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient with lots of food choice nearby.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Jerry L

Liked: Staff & service
For breakfast was limited. The room was large and comfortable, but the floor in the bathroom in the corners was dirty.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfortable room, very pleased.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and super friendly staff!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly people and excellent breakfast and the bes are so soft and comfortable
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good with many options. Room was clean and comfortable
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room staff was very nice
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and comfortable bed. Seemed to be in a good area as well.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Irayia

Liked: Cleanliness, amenities
Nice stay, friendly staff.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Dawn-Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean & quiet. 2nd time staying while Matthews-Charlotte and had a great experience everytime. Everything is close by; restaurants, fast food, shopping stores, etc. minus the traffic, everything is great!
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Jadeyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the trip was really good. My room was clean, staff was friendly, and the location was perfect. The only downside was that there was a fight in the hallway in the middle of the night, so that kept my husband and I up for about an hour, but other than that, everything was smooth sailing!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, good breakfast, convenient location. I will always use this location for my regular visits to NC.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Hallie

Very convenient location
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Chrystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby smells so good! Nice quiet accommodations, parking is easy and feels safe. My second stay, will very likely make October my 3rd. Thanks again!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Charity

All the staff are very friendly. The room was great.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfortable beds, nice staff, good breakfast. Nice location.
Stayed 2 nights in Sep 2025