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Brookwood Inn

Property class: 2

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Photo gallery for Brookwood Inn

King Studio with Kitchenette, Non-Smoking | Private kitchen - Brookwood Inn (Charlotte)
WiFi (free) - Brookwood Inn (Charlotte)
A hotel entrance with a prominent logo, a covered walkway, and multiple balconies. - Brookwood Inn (Charlotte)
WiFi (free) - Brookwood Inn (Charlotte)
King Studio with Kitchenette, Non-Smoking | WiFi (free) - Brookwood Inn (Charlotte)
Close to University of North Carolina at Charlotte, Brookwood Inn has plenty to offer. Stay connected with free in-room WiFi.

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for King Bed, Non-Smoking

WiFi (free)

King Bed, Non-Smoking

  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Double Beds, Non-Smoking

WiFi (free)

2 Double Beds, Non-Smoking

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Studio with Kitchenette, Non-Smoking

King Studio with Kitchenette, Non-Smoking | WiFi (free)

King Studio with Kitchenette, Non-Smoking

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Bed, Mobility Accessible, Non-Smoking

A hotel room with a bed, desk, chair, and a lamp.

King Bed, Mobility Accessible, Non-Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Hidden Valley, a neighborhood in Charlotte, is home to Brookwood Inn. NASCAR Hall of Fame and Truliant Amphitheater are cultural highlights, and travelers looking to shop may want to visit Concord Mills and SouthPark Mall. Looking to enjoy an event or a game? See what's going on at Spectrum Center or Bank of America Stadium. Visit our Charlotte travel guide
Map
1200 W Sugar Creek Rd, Charlotte, NC, 28213

What's nearby

  • A building with a Starbucks logo, surrounded by autumn trees and a clear blue sky.
    Sugar Creek Community Park
    4 min walk - 0.3 miles
  • A brick pathway leading to a building with a dome and a clock tower.
    University of North Carolina at Charlotte
    6 min drive - 5.0 miles
  • A city skyline with a large stadium and modern skyscrapers.
    Bank of America Stadium
    9 min drive - 8.1 miles
  • A city skyline with modern skyscrapers and a construction crane.
    Spectrum Center
    9 min drive - 7.9 miles
  • Sugar Creek District Park
    8 min walk - 0.4 miles

Getting around

  • Tom Hunter Station
    3 min drive
  • Charlotte Station
    13 min drive
  • Concord, NC (USA-Concord Regional)
    17 min drive

Restaurants

  • McDonald's
    3 min walk
  • McDonald's
    4 min drive
  • Cook Out
    7 min walk
  • Taco Bell
    3 min drive
  • Lempira Restaurant - Eastway Dr
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 on-site accessible parking spaces
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (36 inches high)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Frequently asked questions

Is Brookwood Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Brookwood Inn?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Brookwood Inn?

Check-out is at 11:00 AM.

Where is Brookwood Inn located?

Located in Hidden Valley, this hotel is within 2 mi (3 km) of Sugar Creek District Park, Tryon Mall, and Little Sugar Creek Greenway. NoDa Brewing Company and Topgolf are also within 3 mi (5 km).

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Reviews

Brookwood Inn Reviews

6.8

6.2

Cleanliness

6.2

Amenities

7.8

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 26 out of 69 reviews
Rating 8 - Good. 8 out of 69 reviews
Rating 6 - Okay. 13 out of 69 reviews
Rating 4 - Poor. 9 out of 69 reviews
Rating 2 - Terrible. 13 out of 69 reviews

Reviews

Verified review

8/10 Good

Marlene

Parking good clean room
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Dylan

Liked: Staff & service
Disliked: Cleanliness
Motel staff showed great hospitality. However the rooms were a mess. My room had ants and food on the floor, the bathroom door would not shut, the AC was broke and the power went out on Saturday morning. It was a decent stay for the price but I would not recommend.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool room quiet
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay while visiting my daughter during her navy graduation! Very accommodating and very clean.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Tickeshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitable staff
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Eric

Liked: Cleanliness
Disliked: Amenities
Great check in instructions no deposit but very very sketchy
Stayed 1 night in Mar 2025
Verified review

2/10 Terrible

Steven

Disliked: Cleanliness, amenities, property conditions & facilities
This is one of the worst motels ever. The lady at the front desk was very nice to me upon checking in. When I went to my room, the key card did not work. I had to go get another key card. When I opened the door to the room, the light switch did not turn the light on, and the lamp button did not turn the lamp on. I went to the front desk and the lady who was nice to begin with had an attitude with me telling me that you don’t turn the light on with the light switch. So I told her I will try again. After carefully setting the knob on the lamp at a certain spot, you could get the lamp to stay on because there is a short in it. There was no phone. The TV remote had sticky stuff all over it so it could not be touched and I could not use the TV. I noticed a little broken glass near the dresser. Upon further inspection, there was a full broken bottle that was under the dresser with little pieces of glass all over the floor. There was no latch on the door. The room smelled horrible. There were shady looking people walking around and hanging around the parking lot. There was security, but I guess he was not making these people leave. It was loud all night outside my motel room door and I did not feel safe to go to sleep. This motel needs a serious makeover. I stay in hotels and motels a lot, but this is the worst one I have ever stayed in.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Samad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A friendly and quiet stay.
Stayed 4 nights in Apr 2026
Verified review

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was blood on my sheets from previous guests. When I complained about it, they called me rude! Avoid this wretched excuse for a hotel!
Stayed 1 night in May 2026
Verified review

4/10 Poor

Jens

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only upgrades were done. We’re in the bathroom and they put fresh towels on it, but the beds were terrible. They were like sleeping on spring. They advertise the pool, but there was no pool. It was under a cover and closed for multiple months, but I safely got out of there with my life.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Latanya

Liked: Cleanliness, property conditions & facilities
Yes it was great
Stayed 7 nights in Feb 2026
Verified review

2/10 Terrible

Tyler

Liked: Staff & service
Disliked: Cleanliness, amenities
Bed bugs, roaches in the bathroom, reeked of cigarettes, tv didn’t load.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Tommy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Do not book this place. I don't think it is their fault but Sugar Creek Rd is zombieville. Junkies were hanging out around the hotel and were all over the street. They were very intimidating and we did not even try to pull into the property. Seriously dangerous situation.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Charles

Disliked: Cleanliness
Yes
Stayed 2 nights in Feb 2026
Verified review

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They treated me like i was in jail told me i couldn't have anyone over I didn't think that was right i pay good money to stay therei like the place but after that definitely going to put out a bad word about Brookwood inn on sugar creek
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Keisha

Liked: Property conditions & facilities
The room had a smell to it. The floor was not swept.
Stayed 2 nights in Feb 2026
Verified review

2/10 Terrible

Zuhlay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would steer clear of this motel. Smelled as if they had been smoking cigars. Sheets were stained. Worst mattress I’ve slept on in my life. It felt so hard as if you were sleeping on the floor. Pillows looked and felt so old and flat like if the filling was missing. Toilet seat had stains all around it. And to top things off there was a power outage that lasted over an hour. It also appears to double as a shelter of some sort. People seemed to be living there. Hanging out in their cars in the parking lot.
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Sreedhar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Guys are renovating... dust all over.. No mats in tubs. I have fallen in tub due to slippery. No cleanliness. I rate this property as 1.0, not even 2.0 in scale of 10
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Ramel

Liked: Cleanliness, staff & service
Quiet for the most part
Stayed 1 night in Mar 2025
Verified review

4/10 Poor

Ken

Disliked: Cleanliness, amenities, property conditions & facilities
Room wasn't clean. I asked multiple times to have my floor cleaned as it appeared it had not been done in awhile. You are limited to two towels a day - no exceptions. They actually take your two towels so if you need a towel while yours are gone you are out of luck. You are also limited in toilet paper. They do not refill your bathroom while housekeeping is there. Instead, you actually have to to go to the front office and request toilet paper yourself where they hand you a roll.
Stayed 7 nights in Feb 2026
Verified review

2/10 Terrible

Nimeshkumar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor bedsheetals, soaps, No hangers, hair dryer Very old furniture Patheric flush tank Nothing was good.
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Judi

Liked: Staff & service
Disliked: Property conditions & facilities

Broookwood Inn, Charlotte NC

The Brookwood was an old hotel which, I presume, is being upgraded as the bathroom, floors and walls had been redone or at least painted, but the furniture and light fixtures were old and somewhat broken. The electronic keys for our room door didn't work and they had to come and fix the door before we could get a key.
Stayed 2 nights in Mar 2025
Verified review

2/10 Terrible

Janie

Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled like smoke, it was dirty, there was stuff in the toilet and in the dresser (bugs, feces). I ended up not even staying the night.
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Moneir Ali

Liked: Amenities
Disliked: Property conditions & facilities
Some of the rooms were not maintain standard the some of there rooms are not smoke free
Stayed 6 nights in Jan 2025