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Aloft Charlotte City Center

3.0 star property
Pet-friendly Charlotte hotel connected to a shopping center, steps from Queen City Quarter

Choose dates to view prices

Photo gallery for Aloft Charlotte City Center

Property amenity
Exterior
Bar (on property)
Lounge
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Aloft Charlotte City Center in Queen City Quarter offers a lobby fireplace and free WiFi in every room. Enjoy the coffee shop, 24-hour gym, and billiards area. After exploring Charlotte, unwind with the impressive staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Gym
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, City View

8.8 out of 10
Excellent
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

8.6 out of 10
Excellent
(55 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 56 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
210 E Trade Street, Charlotte, NC, 28202

What's nearby

  • Queen City Quarter - 1 min walk - 0.0 miles
  • Spectrum Center - 2 min walk - 0.1 miles
  • Charlotte Convention Center - 7 min walk - 0.4 miles
  • NASCAR Hall of Fame - 9 min walk - 0.5 miles
  • Bank of America Stadium - 11 min walk - 0.6 miles

Getting around

  • Charlotte Transportation Center Station - 2 min walk
  • Charlotte Station - 5 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • ‪RedEye Diner - ‬1 min walk
  • ‪Caribou Coffee - ‬2 min walk
  • ‪Halal Food Cart - ‬1 min walk
  • ‪Nuvole Rooftop TwentyTwo - ‬1 min walk
  • ‪Mortimer's Cafe and Pub - ‬1 min walk

About this property

Aloft Charlotte City Center

Hotel near Queen City Quarter
Located close to Bank of America Corporate Center and Spectrum Center, Aloft Charlotte City Center provides a coffee shop/cafe, dry cleaning/laundry services, and a fireplace in the lobby. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Limo/town car service, breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, express check-in, and a TV in the lobby
  • 3 meeting rooms, wedding services, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff and location
Room features
All 175 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with tubs or showers and free toiletries
  • HDTVs with premium channels
  • Wardrobes/closets, refrigerators, and free infant beds

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SpringHill Suites Charlotte City Center

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 1,084 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered self parking on site (USD 30 per night; includes in/out privileges)
  • Covered valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 4 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • W-XYZ Bar

Things to do

  • 24-hour gym
  • Billiards/pool table
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,497 square feet of conference space
  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 4.00 to 15.00 per person
  • Covered self parking fee: USD 30 per night (in/out privileges)
  • Covered valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aloft Charlotte EpiCentre
Aloft Charlotte Uptown EpiCentre
Aloft EpiCentre
Aloft EpiCentre Charlotte
Aloft Uptown
Aloft Uptown Charlotte
Aloft Uptown EpiCentre
Aloft Uptown EpiCentre Hotel
Aloft Uptown EpiCentre Hotel Charlotte
Charlotte Aloft Uptown
Aloft Charlotte Uptown At The Epicentre Hotel Charlotte
Aloft The Epicentre
Aloft Charlotte Uptown EpiCentre Hotel
Aloft The Epicentre

Frequently asked questions

Is Aloft Charlotte City Center pet-friendly?

Yes, Aloft Charlotte City Center allows pets (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 50 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Aloft Charlotte City Center?

Self parking is available for USD 30 per night. Valet parking is available for USD 25 per night.

What time is check-in at Aloft Charlotte City Center?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Aloft Charlotte City Center?

Check-out is at 11:00 AM.

Where is Aloft Charlotte City Center located?

Located in Uptown Charlotte, this hotel is steps from Queen City Quarter and Bank of America Corporate Center. Spectrum Center and Charlotte Convention Center are also within 10 minutes. Charlotte Transportation Center Station and Tryon Street Tram Stop are within a 5-minute walk.

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Aloft Charlotte City Center Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 509 out of 1006 reviews
Rating 8 - Good. 201 out of 1006 reviews
Rating 6 - Okay. 156 out of 1006 reviews
Rating 4 - Poor. 80 out of 1006 reviews
Rating 2 - Terrible. 60 out of 1006 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2025

6/10 Okay

Federico

Liked: Cleanliness, staff & service
Parking was not ideal and had to pay for parking to stay in the Hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome time!
Stayed 3 nights in Jul 2025

10/10 Excellent

Myera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although I went in circles for a while looking for the building lol everything is wonderful! Clean and friendly staff! Walking distance of good food! Will be returning in the future for sure!!
Stayed 1 night in Sep 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My entire stay was fantastic. Staff was friendly and helpful. My room was super clean, modern and comfortable room.
Stayed 1 night in Sep 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 5 nights in May 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great stay. Close to the convention center and lots of food choices within walking distance.
Stayed 5 nights in Jul 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place to stay. Simple rooms. Once you figure out how to get in/out, it's a very convenient place to stay if you plan to walk around uptown
Stayed 1 night in Aug 2025

6/10 Okay

Rashone

Ok good vibes. Small room great location
Stayed 2 nights in Sep 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central downtown accessible to lots
Stayed 1 night in Jul 2025

10/10 Excellent

Koryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that it was dog friendly, but I wish there was more green space around the property... I also walked past the entrance a lot but the stay was pleasant.
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and place to stay. Very clean and the staff was very accommodating
Stayed 4 nights in Jun 2025

10/10 Excellent

Rhasheen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean...but no pool
Stayed 2 nights in Sep 2025

6/10 Okay

Arnold

Disliked: Cleanliness, property conditions & facilities
Doing my visit the hotel look very dated including a room you can hear it through the walls as if it was paper. And even the showers look like something out of a retro hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Tyrobia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location the staff
Stayed 1 night in Aug 2025

10/10 Excellent

Bruna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room
Stayed 3 nights in Jul 2025

10/10 Excellent

Danica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were absolutely fantastic during my stay. I felt welcome and appreciated
Stayed 3 nights in Jul 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 4 nights in Jul 2025

8/10 Good

reyna

Liked: Cleanliness, staff & service, amenities
Need to upgrade and have USB connections
Stayed 3 nights in Aug 2025

10/10 Excellent

Deborah

Liked: Staff & service, amenities
Great hotel, easy to get to. Close to dinning. Would stay here again
Stayed 1 night in Jun 2025

8/10 Good

Christian

Liked: Cleanliness
friendly, but got charged a $50 ‘incidental’ for no apparent reason
Stayed 1 night in Sep 2025

6/10 Okay

Mary

Disliked: Cleanliness, amenities, property conditions & facilities
Desk top was sticky, coffee maker was broken, air conditioning was not working properly. Window treatments were broken. Overall appearance is dark and dated.
Stayed 1 night in Oct 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , nice , only issue I had was parking , not enough signs to tell you where to go & im not from the area so I just parked in a parking garage that I paid for ( not sure if they had on site parking or not ) so definitely more signs to help others know where to go.
Stayed 1 night in Sep 2025

6/10 Okay

Iyona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The floor that I stayed on was very hot in the hall, the elevator sounds like it needs to be fixed, paid for the city view and it was facing the epicenter undergoing construction the view looks way better at night but service was very good nice staff smooth and easy check in and out
Stayed 1 night in Aug 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome!! Parking sucks.
Stayed 1 night in Aug 2025

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