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The Palmetto Hotel

Property class: 4

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Photo gallery for The Palmetto Hotel

Lobby - The Palmetto Hotel (Charleston)
A bar area with wooden bar stools, a counter, and shelves stocked with bottles and glasses. - The Palmetto Hotel (Charleston)
A rooftop terrace with sun loungers, a table, and a glass-enclosed area. - The Palmetto Hotel (Charleston)
A dining area with a wooden table and chairs, a chandelier, and a city view through large windows. - The Palmetto Hotel (Charleston)
The exterior of The Palmetto Hotel with a black awning, large glass doors, and outdoor seating area with chairs and tables. - The Palmetto Hotel (Charleston)
Waterfront Park and Charleston City Market are located near The Palmetto Hotel, which provides free continental breakfast, dry cleaning/laundry services, and a bar. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a restaurant are available to all guests.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 1 King Bed, Balcony

A hotel room with a bed, a sofa, a small table, and a window with curtains.

Deluxe Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(89 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A bedroom with a bed, a round wooden table, a nightstand, and a window with a view.

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(184 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

A bedroom with a bed, a round wooden table, a nightstand, and a window with a view.

Deluxe Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(19 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse (Redemption)

A modern living room with a sofa set, a coffee table, a TV, and a view of the city.

Penthouse (Redemption)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony

A hotel room with a bed, a sofa, a small table, and a window with curtains.

Room, 1 King Bed, Accessible, Balcony

8.0 out of 10
Very good
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Balcony

A hotel room with a bed, a desk, a TV, a coffee table, and a vase of flowers.

Premium Room, Multiple Beds, Balcony

8.4 out of 10
Very good
(5 reviews)
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Superior Room, 1 King Bed

A spacious bedroom with a large bed, a small desk, a chair, and a nightstand.

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Charleston Historic District, The Palmetto Hotel is in a walkable area in Charleston with great shopping. Charleston City Market and Charleston Tanger Outlets are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit South Carolina Aquarium and Patriots Point. Looking to enjoy an event or a game? See what's going on at North Charleston Coliseum or Credit One Stadium. Guests love the hotel's central location. Visit our Charleston travel guide
Map
194 East Bay Street, Charleston, SC, 29401

What's nearby

  • A tiered water fountain with a palm-like top, surrounded by well-manicured hedges and trees.
    Waterfront Park
    1 min walk - 0.1 miles
  • The Charleston City Market with a sign indicating it was established in 1807.
    Charleston City Market
    2 min walk - 0.1 miles
  • A historic building with ornate green railings and a white car parked in front.
    Dock Street Theater
    4 min walk - 0.3 miles
  • A row of colorful historic buildings with shutters, a street lamp, and palm trees.
    Rainbow Row
    4 min walk - 0.3 miles
  • A historic building with green shutters, a central archway, and mature trees in the foreground.
    College of Charleston
    12 min walk - 0.6 miles

Getting around

  • Charleston Station
    16 min drive
  • Charleston Intl. Airport (CHS)
    25 min drive

Restaurants

  • Fleet Landing Restaurant & Bar
    3 min walk
  • Henry's On The Market
    4 min walk
  • Carmella's
    1 min walk
  • The Vendue
    2 min walk
  • Charleston Crab House
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered, secured valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Things to do

  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Renovated entire property - January 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parking height restrictions apply

Frequently asked questions

Is The Palmetto Hotel pet-friendly?

Yes, The Palmetto Hotel allows dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a deposit of USD 150 per stay and a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Valet parking is available for USD 55 per night.

What time is check-in at The Palmetto Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Palmetto Hotel?

Check-out is at 11:00 AM.

Where is The Palmetto Hotel located?

Located in Charleston Historic District, this hotel is within a 5-minute walk of Charleston City Market and Waterfront Park. College of Charleston and South Carolina Aquarium are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Palmetto Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 774 out of 1010 reviews
Rating 8 - Good. 139 out of 1010 reviews
Rating 6 - Okay. 71 out of 1010 reviews
Rating 4 - Poor. 18 out of 1010 reviews
Rating 2 - Terrible. 8 out of 1010 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean well kept hotel easy walking distance to the city historic sites
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel. Small, intimate with a great location. Staff was very friendly and the place was clean throughout. Would def stay here again.
Stayed 3 nights in Oct 2026
Verified review

8/10 Good

Liked: Staff & service
Staff was very friendly, the location is the best, a good hotel , the housekeeping needs improvement.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location for so many sights and restaurants! Loved the breakfast and the bar for an evening drink!
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and rooms were clean and comfortable. We had drinks at the bar after dinners out and the bartender was very personable. The Palmetto is perfectly located near the City Market, Carriages and surrounded by five-star restaurants. Great place to stay.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was fabulous. Best bartenders in town.
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, classic southern hotel feel. Staff was pleasant..rooms were well appointed. Enjoyed our short, 3 night stay.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a quaint place. We loved that it wasn’t loud or overly busy. Rooms were very clean. And hotel staff were very friendly.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is well located for tourist activities. The room was comfortable and quiet. Included breakfast was great. Most of the staff, specifically the desk clerks and valets were very helpful, but one of the breakfast servers was rude and almost nasty. The hotel has been completely modernized, and Instagram ready. One flaw is that the bathroom floor is marble and extremely slippery when wet, and it is impossible not to get it wet when showering.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely beautiful. From the lobby to the rooms to the small entry way everything was stylish and well maintained. Great location to excellent nearby food and the market.
Stayed 3 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Great location. Had to remind to clean our room a few times
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the design of the hotel, the bar was amazing. Amazing location as well. And the rooms were clean and the staff were very friendly and helpful.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little boutique property with perfect location. Decor is beautiful, bar was great (try the espresso martini!), staff was very friendly and helpful, and the included continental breakfast was icing on the cake. Would recommend and would stay again. Best suited for couples of any age. Not really suited for families of young children.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for exploring Charleston with the friendliest staff.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the Palmetto upon our arrival and right off the bat, loved the amazing location right in the middle of everything… the waterfront, Historic District and French Quarter. The hotel itself is absolutely gorgeous, and so well maintained! We would absolutely recommend and stay there again!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, helpful staff, fun bar.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the Palmetto hotel was great. The front desk assistance was helpful and friendly. Our key to the room never worked, we had to go back to the front desk each time in order to activate the key. Breakfast very disappointing. Not enough sitting area Lobby serves as dining and gathering. Will try another hotel next time.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Close to all the restaurants and can walk everywhere. Would stay here again!! Adorable hotel!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel! The lobby bar is great fun, the complimentary breakfast delicious, and the staff friendly and helpful.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, clean, the amenities are great, the staff wonderful, the breakfast and bar are good, and the location is perfect for shopping, restaurants and close to the waterfront park. We will be staying at this hotel again!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel! The location is absolutely perfect and walkable to so many fantastic restaurants in Charleston. Would highly recommend!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very friendly and accommodating staff. Beautiful hotel, by far the best I’ve ever stayed in.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palmetto Hotel was a great place to stay at! It is located next to several great restaurants and close to the water. Our room was very clean and the room service was wonderful. The staff was so nice and helped us have an amazing stay!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great location, stylish rooms.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
The hotel is aesthetically beautiful and in a great location of the French Quarter. Everything is walkable. The lobby is pretty and smells of lemongrass (almost like a spa). The rooms are clean and spacious. Bathrooms are modern and updated. The staff were okay, not entirely helpful or friendly (not nasty). The breakfast was tasty but limited. Very carb friendly (every morning was biscuits with gravy, grits, muffins, pastries, etc) so they could use some variety. Unfortunately we didn’t get room service 2 out of 4 days there which was a disappointment. Cost to park at $55 was steep so chose to find alternate parking. Overall it was an okay experience but was expecting more for the price.
Stayed 4 nights in Sep 2026