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The Palmetto Hotel

4.0 star property
Hotel with free breakfast, 3-minute walk to Charleston City Market

Choose dates to view prices

The Palmetto Hotel, near Waterfront Park in central Charleston, is praised by travelers. Guests enjoy English breakfast, unwind in the cozy bar, and use in-room WiFi. Complimentary bicycles make city exploration easy, while coworking spaces help balance work and travel.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Pet friendly
  • Parking available

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(77 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(139 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Egyptian cotton linens
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 Queen Bed

9.2 out of 10
Wonderful
(36 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Egyptian cotton linens
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(16 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Egyptian cotton linens
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse (Redemption)

Penthouse (Redemption) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Penthouse (Redemption)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Water View)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed (Water View)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Egyptian cotton linens
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Bay Street)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 2 Queen Beds (Bay Street)

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Egyptian cotton linens
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Accessible, Balcony

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Balcony

Premium Room, Multiple Beds, Balcony | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, Multiple Beds, Balcony

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Egyptian cotton linens
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
194 East Bay Street, Charleston, SC, 29401

What's nearby

  • Waterfront Park - 1 min walk - 0.1 miles
  • Port of Charleston - 3 min walk - 0.2 miles
  • Charleston City Market - 3 min walk - 0.2 miles
  • Rainbow Row - 4 min walk - 0.3 miles
  • College of Charleston - 10 min walk - 0.6 miles

Getting around

  • Charleston Station - 16 min drive
  • Charleston Intl. Airport (CHS) - 25 min drive

Restaurants

  • ‪Charleston Crab House - ‬3 min walk
  • ‪Carmella's - ‬1 min walk
  • ‪The Vendue - ‬2 min walk
  • ‪Church and Union - ‬2 min walk
  • ‪Magnolias - ‬1 min walk

About this property

The Palmetto Hotel

Upscale hotel remodeled in 2023 and located near Charleston City Market
Near Waterfront Park and Port of Charleston, The Palmetto Hotel provides free continental breakfast, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a restaurant.
Other perks at this hotel include:
  • Free bicycle rentals, valet parking (surcharge), and a 24-hour front desk
  • Meeting rooms, luggage storage, and coworking spaces
  • Coffee/tea in the lobby, an elevator, and tour/ticket assistance
  • Guest reviews give top marks for the breakfast, central location, and helpful staff
Room features
All guestrooms at The Palmetto Hotel have comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding and Egyptian cotton sheets
  • Bathrooms with rainfall showers and designer toiletries
  • 55-inch Smart TVs with streaming services and digital channels
  • Wardrobes/closets, separate sitting areas, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Things to do

  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Renovated entire property - January 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parking height restrictions apply

Property is also known as

The Palmetto Hotel Hotel
The Saint Hotel Charleston
The Palmetto Hotel Charleston
The Saint Hotel Charleston SC
The Palmetto Hotel Hotel Charleston

Frequently asked questions

Is The Palmetto Hotel pet-friendly?

Yes, The Palmetto Hotel allows dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a deposit of USD 150 per stay and a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Valet parking is available for USD 55 per night.

What time is check-in at The Palmetto Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Palmetto Hotel?

Check-out is at 11:00 AM.

Where is The Palmetto Hotel located?

Located in Charleston Historic District, this hotel is within a 5-minute walk of Charleston City Market, Port of Charleston, and Waterfront Park. College of Charleston and South Carolina Aquarium are also within 1 mi (2 km).

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The Palmetto Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 677 out of 849 reviews
Rating 8 - Good. 101 out of 849 reviews
Rating 6 - Okay. 44 out of 849 reviews
Rating 4 - Poor. 18 out of 849 reviews
Rating 2 - Terrible. 9 out of 849 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, well appointed amenities and very clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Super clean room and great staff!
Stayed 1 night in Nov 2025

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service! Great location.
Stayed 3 nights in Nov 2025

8/10 Good

Joann

Liked: Cleanliness, amenities, property conditions & facilities
Our room was lovely and I am so grateful to the staff who left champagne for my daughter's 26th birthday. Everyone was absolutely wonderful and we enjoyed our stay very much.
Stayed 1 night in Nov 2025

10/10 Excellent

Sloane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it all!
Stayed 3 nights in Oct 2025

8/10 Good

FRANCESCA

Liked: Cleanliness, property conditions & facilities
The Palmetto Hotel is clean, the staff is welcoming, and the property smells wonderful. However, the breakfast could use improvement, and my room was smaller than expected and lacked a mini fridge.
Stayed 3 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2025

10/10 Excellent

Steffonie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff by far was the best part of our stay and of course the ambience & design details!
Stayed 2 nights in Oct 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay! Clean property and walkable!
Stayed 3 nights in Sep 2025

10/10 Excellent

Dalton

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. I would suggest that you put a luggage rack in each room so that the guest would not have to put their luggage on the floor.
Stayed 3 nights in Nov 2025

10/10 Excellent

Wiley

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect, boutique hotel, great location!
Stayed 1 night in Sep 2025

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Cute well decorated hotel in the heart of old Charleston. Great place to spend the night and walk around during the day. Easy to drop things off while out and about exploring the city. Staff are friendly. Nice breakfast included.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities
This was a pricey stay, but worth it. The convenient downtown location put us in the heart of so much of what classic Charleston has to offer. Our room was small but elegant and the lobby where we ate the breakfast offerings and Carmella’s (right across the street) gelatos, was beautifully decorated and peaceful. We would stay there again!
Stayed 3 nights in Oct 2025

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is modern and comfortable. Loved the shower. Welcome was warm and pleasant with really great service booking tours. If you go to Charleston consider Palmetto.
Stayed 2 nights in Oct 2025

10/10 Excellent

suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good location
Stayed 1 night in Sep 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Highly recommend
Stayed 2 nights in Sep 2025

8/10 Good

Susan

Liked: Staff & service
Carpet in room was dirty,staff was great, parking valet could have been easier to access, not worth the high price we paid
Stayed 4 nights in Nov 2025

10/10 Excellent

Henrietta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that this hotel was very quaint, beautifully decorated and in the best location!
Stayed 1 night in Aug 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were small but the beds were very comfortable. The property size was small and didn't add many amenities but it was conveniently located near shopping, dining and more.
Stayed 4 nights in Oct 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely recommend!
Stayed 3 nights in Sep 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service from the moment we checked in. Rooms were immaculate. Lobby is beautifully decorated and music takes you away to another era. Conveniently located in French Quarter. Highly recommend!
Stayed 3 nights in Oct 2025

10/10 Excellent

Seamus

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location in a beautiful city. Buffet breakfast in lobby was very pleasant.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at the Palmetto was excellent from start to finish. We were greeted upon arrival by the delightful staff… Jodi Ann was just adorable! The entire hotel and staff really were such a great vibe. We will definitely be back soon!
Stayed 4 nights in Sep 2025

10/10 Excellent

Merisha

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Our room and bathroom were spacious and clean. Nice amenities in the room. The hotel had a turn down service which was unexpected and welcoming after being out all day. Great little touches such as, leaving a note card about the weather for the next day. The staff was friendly and professional. They gave great recommendations for restaurants and assisted with reservations if needed. The hotel had a wonderful bar area with great cocktails and a really popular espresso martini. We really enjoyed our stay and will definitely stay there again.
Stayed 3 nights in Oct 2025
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Policies

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