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Quality Inn & Suites Charleston - Civic Center

Property class: 2.5

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Photo gallery for Quality Inn & Suites Charleston - Civic Center

A modern reception area with a counter, seating, and a well-lit ceiling. - Quality Inn & Suites Charleston - Civic Center (Charleston)
A modern multi-story hotel with a flat facade, large windows, and a ground-level entrance with a bench. - Quality Inn & Suites Charleston - Civic Center (Charleston)
A modern dining area with green chairs and tables, a kitchen counter with various appliances, and artwork on the walls. - Quality Inn & Suites Charleston - Civic Center (Charleston)
A hotel room with a large bed, a desk, a chair, a lamp, an air conditioning unit, and a window with curtains. - Quality Inn & Suites Charleston - Civic Center (Charleston)
A modern lounge area with patterned sofas, a flat-screen TV, and a bar area with seating. - Quality Inn & Suites Charleston - Civic Center (Charleston)
Quality Inn & Suites Charleston - Civic Center provides amenities like a free breakfast buffet and a gym. Stay connected with free WiFi in public areas.

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
  • Business services
  • Housekeeping

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a chair, and a view of the outside.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Two double beds with headboards, a nightstand with a lamp, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

A hotel room with a large bed, two bedside tables, a nightstand, a desk, and a chair.

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Queen Bed, Nonsmoking

A hotel room with two beds, a nightstand with a lamp, and a view of the city.

1 Queen Bed, Nonsmoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A bathroom with a granite countertop sink, a toilet, a towel rack, and a mirror.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a window with curtains, a bedside table with a lamp, and a view of the outside.

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Downtown Charleston, a neighborhood in Charleston, Quality Inn & Suites Charleston - Civic Center is near the airport and near a train station. Coonskin Golf Course and Coonskin Driving Range are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Clay Center for the Arts and Sciences and Heritage Towers. Looking to enjoy an event or a game while in town? See what's happening at GoMart Ballpark or Charleston Coliseum & Convention Center. Visit our Charleston travel guide
Map
1010 Washington Street E, Charleston, WV, 25301

What's nearby

  • A cityscape with a prominent clock tower, a mix of modern and historic buildings, and a clear road.
    Charleston Town Center
    8 min walk - 0.5 miles
  • A cityscape with a prominent dome-shaped building, likely a capitol, under a partly cloudy sky.
    Haddad Riverfront Park
    8 min walk - 0.5 miles
  • Clay Center for the Arts and Sciences
    3 min walk - 0.2 miles
  • GoMart Ballpark
    8 min walk - 0.5 miles
  • Charleston Coliseum & Convention Center
    12 min walk - 0.7 miles

Getting around

  • Charleston Station
    11 min walk
  • Charleston, WV (CRW-Yeager)
    12 min drive

Restaurants

  • Fife Street Brewing
    6 min walk
  • First Watch
    7 min walk
  • Black Sheep
    8 min walk
  • Mea Cuppa
    5 min walk
  • Jimmy John's
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Microwave on request

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Frequently asked questions

Is Quality Inn & Suites Charleston - Civic Center pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites Charleston - Civic Center?

Check-in begins at 3:00 PM.

What time is check-out at Quality Inn & Suites Charleston - Civic Center?

Check-out is at noon.

Where is Quality Inn & Suites Charleston - Civic Center located?

Located in Downtown Charleston, this hotel is steps from Avampato Discovery Museum and Clay Center for the Arts and Sciences. Children s Theatre of Charleston and Mountain Stage are also within 5 minutes. Charleston Station is 11 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quality Inn & Suites Charleston - Civic Center Reviews

6.8

6.8

Cleanliness

6.8

Location

7.8

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 268 out of 1002 reviews
Rating 8 - Good. 244 out of 1002 reviews
Rating 6 - Okay. 188 out of 1002 reviews
Rating 4 - Poor. 155 out of 1002 reviews
Rating 2 - Terrible. 147 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Idhayham

Liked: Staff & service
Can be cleaner for the price. Staff was good and helpful. Could have better breakfast choices
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Lashaneta

Liked: Staff & service, amenities
How helpful that front desk was when I checked in. He was very kind and welcoming.I didnt like the parking and that they only had one ice machine working. But overall I was satisfied I would definitely stay again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its nice that the elevator is just by the door entrance. Its so convenient when you carry you're things.decent room for the price.Also nice breakfast.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean comfortable room, friendly staff. Free parking and convenient location. I did not have breakfast, but it looked nice.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Jenna

Liked: Cleanliness, property conditions & facilities
Clean rooms, friendly staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities
Room was clean & nice for the price point.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Walter

Liked: Cleanliness, property conditions & facilities
Great staff!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very welcoming and pleasant.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities
The staff is friendly and helpful. Doing business with them is a pleasure. Yes....I recommend this hotel. The price is on the lower side, and quite fair.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Barb

Clean Comfortable bed
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Vivek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay good location and good price
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was comfortable, had a good free breakfast, and was close to the attractions we planned to visit.
Stayed 3 nights in Mar 2025
Verified review

6/10 Okay

Kate

Check-in was efficient. Room was ok. Breakfast needed some improvements. Sketchy area.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service
The hotel is off the beaten track, but the service was good and the staff were friendly.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again!

The staff was friendly and the room was clean.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place close to shopping and restaurants, entertainment
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay there! Good value and I love walkability.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and affordable room. Close to some quaint downtown shops and restaurants within walking distance.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
Amazing place and great staff
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very nice staff
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Kristaleigh

Liked: Amenities, property conditions & facilities
Convenient location
Stayed 2 nights in Feb 2025
Verified review

6/10 Okay

Sarah

Disliked: Cleanliness
Was just ok. Hair in shower, toilet wasn’t clean. Bed was comfortable and sheets clean.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional! Made our last minute stay relaxing.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great rooms

It was a nice location in downtown area only a .5 miles from the convention center. Easy access to the roads to get around. Me updated room and nice place to stay.
Stayed 1 night in Apr 2025