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Tru by Hilton Chapecó

Property class: 2.5

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Photo gallery for Tru by Hilton Chapecó

A modern reception area with a circular desk, bright lighting, and colorful seating. - Tru by Hilton Chapecó (Chapecó)
A breakfast area with a long counter and bar stools, equipped with a microwave and refrigerator. - Tru by Hilton Chapecó (Chapecó)
A modern lounge area with seating arrangements, including red chairs, green sofas, and yellow couches. There are tables and a hanging chair. - Tru by Hilton Chapecó (Chapecó)
A modern hotel room with a wooden wardrobe, a flat-screen TV mounted on the wall, a desk with a chair, and a bedside table with a lamp. - Tru by Hilton Chapecó (Chapecó)
A modern hotel building with a distinctive blue and yellow patterned facade, multiple floors, and a visible "tru by Hilton" sign on the top. - Tru by Hilton Chapecó (Chapecó)
Located close to Hospital Unimed and Colonel Bertaso Square, Tru by Hilton Chapecó provides a free breakfast buffet and a 24-hour gym. Guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Casal - 1 Cama Queen

A modern hotel room with a wooden desk, a bed with white bedding, a colorful wall art, and a bright orange accent wall.

Standard Casal - 1 Cama Queen

9.8 out of 10
Exceptional
(16 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin - 2 Camas Solteiro

A modern hotel room with two beds, a desk, and a colorful abstract wall art.

Standard Twin - 2 Camas Solteiro

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard PcD - 1 Cama Queen

A modern hotel room with a large bed, a desk, and a chair.

Standard PcD - 1 Cama Queen

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard PcD Triplo - 1 Cama Queen e 1 Cama Solteiro

A modern hotel room with a large bed, a desk, and a chair.

Standard PcD Triplo - 1 Cama Queen e 1 Cama Solteiro

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the neighborhood

Chapeco Centro, a neighborhood in Chapecó, is home to Tru by Hilton Chapecó. Colonel Bertaso Square and Monumento o Desbravador are notable landmarks, and the area's natural beauty can be seen at Palmital Park. Check out an event or a game at Condá Arena, and consider making time for Plínio Arlindo de Nes Culture and Events Center, a top attraction not to be missed. Visit our Chapecó travel guide
Map
Avenida Porto Alegre 837, Chapecó, SC, 89802-131

What's nearby

  • Colonel Bertaso Square
    14 min walk - 0.8 miles
  • Santo Antonio Cathedral
    14 min walk - 0.8 miles
  • Marista São Francisco College
    18 min walk - 1.0 mile
  • Condá Arena
    20 min walk - 1.1 miles
  • Plínio Arlindo de Nes Culture and Events Center
    2 min drive - 1.1 miles

Getting around

  • Chapeco (XAP)
    21 min drive

Restaurants

  • Bets Snooker Bar
    6 min walk
  • Giraffas
    6 min walk
  • Restaurante Kilo Grill
    7 min walk
  • Restaurante Samuray
    7 min walk
  • Capone Choperia
    5 min walk

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  • Pet friendly
  • Free WiFi
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (BRL 10 per day)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 10 floors
  • Renovated entire property - April 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individually furnished
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Orange mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 70 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Self parking fee: BRL 10 per day
  • Pet fee: BRL 70 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Tru by Hilton Chapecó pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of BRL 70 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for BRL 10 per day. Limited spots are available.

What time is check-in at Tru by Hilton Chapecó?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Tru by Hilton Chapecó?

Check-out is at noon.

Where is Tru by Hilton Chapecó located?

Located in Chapeco Centro, this hotel is within a 15-minute walk of Hospital Unimed and Colonel Bertaso Square. Santo Antonio Cathedral and Marista São Francisco College are also within 1 mi (2 km).

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Reviews

Tru by Hilton Chapecó Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.2

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 233 out of 308 reviews
Rating 8 - Good. 55 out of 308 reviews
Rating 6 - Okay. 10 out of 308 reviews
Rating 4 - Poor. 5 out of 308 reviews
Rating 2 - Terrible. 5 out of 308 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Excelente
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café da manhã muito bom.....
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel novo e confortável, bem localizado, porém o café da manhã é fraco!
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Hotel muito bom. Até deu as expectativas. A cidade é fantástica! Recomendo
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Não tem restaurante no hotel à noite, nem ferro de passar à disposição (apenas vaporizador). São conveniências importantes para quem viaja a trabalho. Fora isso, o hotel é excelente. Quarto confortável, novo e limpo. Ótimo café da manhã.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo dez! Único incomodo são as vagas da garagem e o acesso… mas a estadia em si impecável!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito limpo, café da manhã bom.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo excelente... Recomendo.
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
O quarto não era muito limpo, tinha sujeira e mofo nos cantos do banheiro e do próprio quarto. Estacionamento é na calçada e na rua, mas só de você der sorte de ter vaga. A equipe poderia ser mais simpática. No geral foi OK, mas esperava mais pelo preço. A localização é excelente! . Não voltaria porque a parte da limpeza deixou a desejar.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A estadia no hotel foi maravilhosa. Funcionários atenciosos e educados, quartos amplos e muito confortáveis. Já tenho viagens marcadas para Chapecó nos próximos dias e meu hotel escolhido é o Tru by Hilton Chapecó.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esse hotel é ótimo - somente a entrada do estacionamento é um pouco complicada, curva extremamente fechada e geralmente arrasta o fundo do carro.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel novo, ótima localização... muito bom.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa cama e quarto limpo. Check in rápido
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nossa estadia foi excelente! O hotel é muito bonito, limpo e organizado. Os funcionários foram muito atenciosos e prestativos durante toda a hospedagem. O café da manhã é delicioso, com bastante variedade, e a estrutura do hotel é ótima.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel novo. Acomodações confortáveis e excelente atendimento. O café-da-manhã é bom, precisando melhorar a agilidade na limpeza das mesas - é difícil encontrar mesas limpas, dado ao fluxo de hóspedes e, aparentemente, equipe pequena para atender a demanda. O estacionamento é pequeno e de acesso relativamente complicado - tem que estacionar com muita calma e atenção.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo de acordo, porém o café da manhã poderia ser melhor
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom tudo ótimo café da manhã bacana
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo espaço, bem localizado, com equipe de atendimento extremamente agradável e gentil.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bem localizado próximo ao shopping, hotel novo, café simples mas gostoso, atendeu bem nossa pernoite. Fomos bem recebidos.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, funcionarios cordiais
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo muito bom! Para mim faltou uma tv com apps como Netflix. Mas de resto, excelente!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospedagem Excelente, e funcionários atenciosos.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo perfeito. Só faltou shampoo o pote do banheiro.
Stayed 1 night in Jul 2026