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Hotel Bertaso

Property class: 3
Guests can enjoy a quiet moment with coffee and tea in the lobby while planning local adventures, or step up the fun with an evening of games

Choose dates to view prices

Photo gallery for Hotel Bertaso

A balcony with tables and chairs, overlooking a cityscape at night. - Hotel Bertaso (Chapecó)
A spacious lobby with a marble floor, a large chandelier, and a grand staircase. - Hotel Bertaso (Chapecó)
A seating area with brown leather chairs and a marble table, near a large window with a view of a building and trees. - Hotel Bertaso (Chapecó)
A plush teddy bear on a decorative table in a hotel lobby with a chandelier, patterned carpet, and a reception desk. - Hotel Bertaso (Chapecó)
A banquet hall with tables set for a formal event, featuring tall vases with white flowers, and large windows providing a view of the cityscape. - Hotel Bertaso (Chapecó)
Hotel Bertaso in Chapeco Centro offers a self-serve breakfast and daily manager's reception. Travelers can connect to WiFi, challenge themselves in the arcade, or unwind on the terrace. Previous visitors particularly appreciate the helpful multilingual staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Double Room (Superior)

A hotel room with a large bed, two bedside tables, and a decorative headboard.

Deluxe Double Room (Superior)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with two single beds, a decorative headboard, bedside lamps, and a nightstand with a phone.

Deluxe Room, 2 Twin Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room

A luxurious bedroom with an ornate four-poster bed, a large mirror, and a chandelier.

Deluxe Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Suite, Jetted Tub (Master)

A luxurious bedroom with an ornate four-poster bed, a large mirror, and a chandelier.

Deluxe Suite, Jetted Tub (Master)

  • 1 bedroom
  • Sleeps 2
  • 2 King Beds
  • Free WiFi

View all photos for Deluxe Room, Accessible

A hotel room with a large bed, a mirror, a chandelier, and striped wallpaper.

Deluxe Room, Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Apartment, Connecting Rooms

A hotel room with a large bed, two bedside tables with lamps, a blue armchair, and a decorative headboard.

Deluxe Apartment, Connecting Rooms

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Chapeco Centro, a neighborhood in Chapecó, is home to Hotel Bertaso. Parque das Palmeiras and Palmital Park reflect the area's natural beauty and area attractions include Plínio Arlindo de Nes Culture and Events Center and Capela Sao Carlos - Colonia Bacia. Visit our Chapecó travel guide
Map
Avenida Getulio Vargas 52-S Centro, Chapecó, SC, 89802001

What's nearby

  • Santo Antonio Cathedral
    1 min walk - 0.1 miles
  • Colonel Bertaso Square
    1 min walk - 0.1 miles
  • Marista São Francisco College
    6 min walk - 0.4 miles
  • Condá Arena
    11 min walk - 0.6 miles
  • Plínio Arlindo de Nes Culture and Events Center
    12 min walk - 0.7 miles

Getting around

  • Chapeco (XAP)
    21 min drive

Restaurants

  • Castigo Bar e Drinks
    5 min walk
  • La Dogueria
    7 min walk
  • Restaurante Malacarne
    8 min walk
  • Forno D'Oro
    5 min walk
  • Casa do Crepe
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (BRL 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 5:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 80 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 70.0 per day
Cribs (infant beds) are available for BRL 70.0 per day

Property payment types

Important information

Optional extras

  • Valet parking fee: BRL 15.00 per day
  • Pet fee: BRL 80 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: BRL 70.0 per day
  • Rollaway bed fee: BRL 70.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Frequently asked questions

Is Hotel Bertaso pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of BRL 80 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is available for BRL 15.00 per day.

What time is check-in at Hotel Bertaso?

Check-in start time: 1:00 PM; Check-in end time: noon. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Bertaso?

Check-out is at noon. Late check-out is available for a fee.

Where is Hotel Bertaso located?

Located in Chapeco Centro, this hotel is steps from Santo Antonio Cathedral and Colonel Bertaso Square. Hospital Unimed and Marista São Francisco College are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Bertaso Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Amenities

9.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 60 out of 106 reviews
Rating 8 - Good. 28 out of 106 reviews
Rating 6 - Okay. 14 out of 106 reviews
Rating 4 - Poor. 2 out of 106 reviews
Rating 2 - Terrible. 2 out of 106 reviews

Reviews

Verified review

10/10 Excellent

Rogério

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Show
Stayed 1 night in Sep 2025
Verified review

8/10 Good

André

Liked: Cleanliness, staff & service, amenities
Hotel muito bem localizado, com decoração clássica, provido das utilidades essenciais. Pouco renovado, mas bem mantido.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel central, ótima localização
Stayed 1 night in May 2026
Verified review

8/10 Good

Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bem localizado Um dos melhores de Chapecó
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bem localizado. Valor da hospedagem poderia melhorar preço. Talvez a ocupação seria maior.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Eduardo Kenji

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel Velho
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Rogerio

Liked: Cleanliness, staff & service, amenities
Uma boa hospedagem
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, amenities
Um hotel com ar vintage, com excelente atendimento e conforto.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Adriano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendo
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Alisson

Liked: Cleanliness, staff & service
Razoável. Reservei a suíte mais cara, pedi decoração especial. Ao chegar, metade do prometido na decoração não tinha sido entregue. O quarto possui aparência bem antiga, um estilo que não condiz com luxo. Papeis de parede rasgados e tortos, cores cansativas. Wifi somente para enfeite pois não funcionava. Pelo valor que cobram não compensa.
Stayed 1 night in May 2025
Verified review

8/10 Good

PRISCILA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom

Hotel antigo, porém bom! Bem localizado e com opções no café da manhã. Funcionários educados e prestativos. Tenho apenas um ponto negativo para ressaltar. Pedi um cobertor extra, por volta das 21 horas, e me disseram que não seria possível fornecer, pois os funcionários da rouparia já tinham ido embora e a porta estava trancada. 😳
Stayed 2 nights in May 2025
Verified review

6/10 Okay

RENATO ANDRE

Liked: Staff & service, property conditions & facilities

Esperava mais

Hotel muito famoso na cidade, o quarto era bom, arrumado, porém embaixo da cama estava bem sujo, com muita poeira, embaixo da cama também havia um pote de creme usado. Houve um imprevisto, entraram duas vezes no quarto sem
Stayed 2 nights in May 2025
Verified review

2/10 Terrible

Pedro

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Péssimo e velho

Hotel velho, com pia entupida sem manutenção. Água sai pra fora do box. Não voltarei, experiência horrível.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Claudio M

Liked: Cleanliness, staff & service

Razoável

Hotel bem localizado, bom atendimento, mas carece de mais cuidado por parte da administração, precisa de investimento, um café mais adequado, mais variado. Muito carpete velho que causa uma má impressão
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

BEATRIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clássico

Hotel antigo mas decotima qualidade: café da manhã, cama, chuveiro. Ótima localização.
Stayed 2 nights in May 2024
Verified review

6/10 Okay

Marcio

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Bom e velho

Hotel bom só que velho!
Stayed 5 nights in Jun 2024
Verified review

8/10 Good

Rodrigo

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Casal com 2 filhos, quartos conjugados

Os quartos se encontram em situacao de grande desgaste, com roupas de cama e travesseiros gastos com aparencia (e cheiro) de velhos, alem da iluminacao fraca (leds brancos), e uma das televisoes dos quartos que nao funcionava o volume. Outro ponto negativo foram as cortinas, que nao apresentavam fechamento total, deixando o quarto claro demais desde bem cedo. O ponto positivo foi o atendimento da recepcao, muito atenciosos e educados. Resumindo, nao é o mesmo Hotel Bertaso que me hospedo desde crianca.
Stayed 2 nights in Nov 2023
Verified review

6/10 Okay

Neila

Disliked: Cleanliness, room comfort

Decepção

Hotel antigo, carpet velho e sujo. Quarto pequeno. Uma decepção! Atendimento razoável, café da manhã pobre, só havia 2 tipos de pães: de queijo e de forma.
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Odelcy Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bom bem localizado , café da manhã básico !
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atendimento

A estadia ótima, só uma dica, tirando o porteiro, o pessoal da recepção muito cara fechada, favor pedir para serem mais receptivos e ágeis.
Stayed 1 night in Oct 2022
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Turismo

Foi uma boa estadia e geralmente me hospedo nesse hotel pela localização e conforto.
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

João

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente muito agradável tudo ótimo
Stayed 1 night in Feb 2022
Verified review

6/10 Okay

MARCOS

Liked: Staff & service, room comfort

Bom, mas longe de ainda ser um 4 estrelas

O hotel tem boa localização, no entanto não justifica o valor cobrado. Está desgastado. As cortinas não vedam a passagem de luz externa e o ar condicionado não tem capacidade de gelar o quarto, deve ser pela marca de baixa qualidade. É um bom hotel, decoração desgastada mas de bom gosto.
Stayed 2 nights in Feb 2022
Verified review

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melhor hotel de Chapecó. Perto de tudo, ótimo café da manhã. Quarto em estilo colonial, que dá um toque a mais na estadia.
Stayed 2 nights in Dec 2021
Verified review

10/10 Excellent

Otavio B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

.

Ótimo atendimento, ótima limpeza
Stayed 1 night in Nov 2021