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Hotel Chapala Country

Property class: 3

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Photo gallery for Hotel Chapala Country

A swimming pool with a slide, a small play area, and a covered seating area. - Hotel Chapala Country (Chapala)
A covered outdoor dining area with tables set for a formal event, surrounded by white chairs and draped with maroon tablecloths. - Hotel Chapala Country (Chapala)
A hotel room with two beds, a desk, a chair, and a TV. - Hotel Chapala Country (Chapala)
A gazebo with a tiled roof, surrounded by grass and trees. - Hotel Chapala Country (Chapala)
A pool area with a lifeguard stand, a small building with a red roof, and a staircase leading up to a house with a red roof. - Hotel Chapala Country (Chapala)
Take advantage of free breakfast (local cuisine), a terrace, and a garden at Hotel Chapala Country. Stay connected with free WiFi in public areas, and guests can find other amenities such as a playground and conference space.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Restaurant
  • Business services
  • Housekeeping
  • 24/7 front desk

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room Standard

Room

Double Room Standard

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

A bedroom with two beds, a wooden chair, a small table, and a door leading to another room.

Standard Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

A hotel room with two beds, a small table, and a mirror.

Standard Double Room

  • Sleeps 4
  • 1 Double Bed

View all photos for Honeymoon Suite, Mixed Dorm, Kitchenette

A hotel room with a large bed, a desk, and a chair. There is a view of trees through the window.

Honeymoon Suite, Mixed Dorm, Kitchenette

  • 55 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Twin Sofa Bed

View all photos for Junior Suite, Mixed Dorm

A hotel room with two beds, a dining area with chairs, and a view of the outdoors.

Junior Suite, Mixed Dorm

  • 5 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, Mixed Dorm

A hotel room with a bed, a sofa, a coffee table, a patterned armchair, and a window with yellow curtains.

Deluxe Suite, Mixed Dorm

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite Luxury with Garden View

Room

Suite Luxury with Garden View

  • Garden view
  • 60 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

About the neighborhood

Chapala Haciendas, a neighborhood in Chapala, is home to Hotel Chapala Country. Monte Coxala Spa and Chula Vista Country Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Chapala and Parque de La Cristiania. Visit our Chapala travel guide
Map
KM 39 Carretera Guadalajara-Chapala, Chapala, JAL, 45900

What's nearby

  • Plaza de Armas Chapala
    6 min drive - 2.9 miles
  • Jesus Gonzalez Gallo Cultural Center
    6 min drive - 3.1 miles
  • Chapala Malecon
    6 min drive - 3.1 miles
  • Parque de La Cristiania
    7 min drive - 3.4 miles
  • Chula Vista Country Club
    15 min drive - 6.2 miles

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL)
    24 min drive

Restaurants

  • Taqueria Arandas
    3 min drive
  • Café Corz
    8 min drive
  • La Tarimita Restaurant Bar
    8 min drive
  • LETRA CH - RESTORAN DEL MAR
    4 min drive
  • La Flor de Córdoba Café
    3 min drive

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free local cuisine breakfast available daily 9:00 AM to noon
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 outdoor pools
  • Children's pool
  • Playground

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Playground

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American ExpressDiners ClubDiscoverMastercardVisa

Important information

Optional extras

  • Airport shuttle fee: MXN 2000 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Chapala Country have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Hotel Chapala Country pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Hotel Chapala Country?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Chapala Country?

Check-out is at 12:30 PM.

Does Hotel Chapala Country provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2000 per vehicle applies.

Where is Hotel Chapala Country located?

Located in Chapala Haciendas, this hotel is 2.6 mi (4.2 km) from Plaza de Armas Chapala and 2.6 mi (4.2 km) from Lake Chapala. Jesus Gonzalez Gallo Cultural Center and Parque de La Cristiania are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Chapala Country Reviews

7.2

Good

7.6

Cleanliness

6.4

Location

7.6

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 72 out of 190 reviews
Rating 8 - Good. 35 out of 190 reviews
Rating 6 - Okay. 38 out of 190 reviews
Rating 4 - Poor. 23 out of 190 reviews
Rating 2 - Terrible. 22 out of 190 reviews

Reviews

Verified review

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities
Staff was great!
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

niko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly people
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

José

Liked: Cleanliness, staff & service
The room was okay, swimming pool was okay
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

MARCO ANTONIO

Liked: Cleanliness, amenities, property conditions & facilities
El personal exelente
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Calvin

Disliked: Property conditions & facilities
Appears as though the rooms have not been updated since the 1970s. Breakfast doesn’t even start until 9 AM and many people want to get on their way before 10 AM which is about the soonest one would be out of there. Don’t know why they would start so late.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

niko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Eugenia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My mother and arrived to the hotel and the man took us to our room up in the hill full of stairs without any luggage help my mom is around 70’s really 😣
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nm
Stayed 1 night in Nov 2024
Verified review

2/10 Terrible

niko

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked 2 nights they said i only booked one i showed confirmation numbers tgey said no i have the proof im very upset after staying with them over a week and a half
Stayed 1 night in Sep 2024
Verified review

4/10 Poor

Alma

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No good the room looks old Bed Carpet Shower No parking The staff no helpful
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agusto y práctico el lugar
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Irma Josefina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno incluido esta buenísimo y riquisimo
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Marisela Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
mejorar pintura en los cuartos,remodelacion
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Sonia

Liked: Cleanliness, staff & service
Le falta mantenimiento a las áreas comunes
Stayed 2 nights in May 2026
Verified review

8/10 Good

Sarahi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general está agradable el lugar, en cuanto a las habitaciones lo malo es que en las cabañas no hay aire acondicionado y en el día en temporada de calor si se siente caliente, pero en la noche es fresca. Las habitaciones con aire, muy amplias y cómodas, y estas si cuentan con aire acondicionado. El desayuno incluido si le hace falta un poco más variedad en el menú.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Gareth Leslie Esmond

Liked: Property conditions & facilities
La habitación estaba limpia y bien mantenida pero había basura en la área de la alberca que ningún empleado recogió - había latas de cerveza que estaban tiradas el día de llegada y todavía estaban el día siguiente. Por el precio, el desayuno incluído era bueno y porciones grandes. En general, una experiencia agradable con sólo unos detalles malos.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Luis Cornejo y Lilia

Liked: Cleanliness, staff & service
Estás muy cómodo Y a buen precio pero le falta mucho mantenimiento a las albercas
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

PERLA DEL ROCIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy agusto el hotel. Muy familiar lo recomiendo para ir con niños y muy cerca de Chapala, Soriana, tranquilo. Los empleados muy amables.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Patricia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Es muy difícil llegar, las indicaciones en los navegadores no están claras
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Maria Elena

Disliked: Staff & service, property conditions & facilities
Nada que ver con las imágenes , el hotel es viejo con instalaciones que no tienen mantenimiento. Incluye desayuno pero lo sirven tardisimo y muy básico. NO LO RECOMIENDO PARA NADA.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Zenén Guillermina

Liked: Cleanliness, staff & service, amenities
Habitación impecable, personal amable, alberca excelente y buen espacio de estacionamiento
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Maria Teresa

Disliked: Cleanliness
No. Son villas muy viejas con poco mantenimiento. Personal en general amable. El área de la alberca descuidada e insegura porque a desnivel para caminar. El estacionamiento inseguro. Es por fuera está muy solo. Me tocó lejos de acceso o ingreso al hotel. Fea su recepción y restaurantes. Estaba aceptable el desayuno y el personal amable.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities
El personal muy atento y amable, el hotel muy tranquilo y las albercas muy agradables
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Catalina

Liked: Cleanliness, staff & service, amenities
Totalmente recomendable, las instalaciones muy limpias, las albercas climatizadas, y la comida deliciosa.El personal muy atento y amable, sin duda regresaríamos de nuevo 👌
Solo como recomendación, estarían súper bien más camastros
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

ISELA

Liked: Cleanliness, staff & service, amenities
Si
Stayed 1 night in Jan 2026