Overall beautiful resort, but the “luxury” rooms have a view of an empty lot, an abandoned building covered in graffiti, and the very busy street. The pools on the deck are not heated so for us were too cold to use despite warm weather. None of the other beautiful pools were heated either so no one used them. Many people sitting around it but no one could use it because it was so cold. Our bed was not comfortable at all, but the pillows were great. 😊The staff were lovely, very helpful. Airport transfers were great, on time and well organized. We did not particularly like being so far away from Chania, taxis are expensive and sometimes difficult to get when you want one. Our mistake for booking so far out!! We assumed it would be easy to get to and from town, but it really wasn’t. We ended up renting a car, but also very limited parking at the resort. We drove all over, found amazing places to visit and spend the day. The beach near the resort is not very nice at all, not really usable, very windy. The food at the resort was fantastic, dinners especially. So fresh.