Vacations Close To TriStar StoneCrest Medical Center

Other than a young man with black hair and beard at the check-in desk, the staff didn't know how to smile and couldn't care less if we stayed there or not. I was surprised to hear I needed to pay for parking. My mistake - It's clearly mentioned in on the Expedia site I used to book my stay. Instead of simply telling me "I know, it sucks you have to pay, but we're less expensive than any other hotel near downtown", she simply said do you want to stay or not? I said I would like to cancel if that's an option. She said "Sure, you can cancel." I said okay and she said "I'll cancel, but you won't get a refund. Do you want to cancel?" Sure, I want to cancel and not get a refund - yea right! The next day, I asked a different lady at the desk how to get to the Hall of Fame Museum. She gave me mickey-mouse directions that were not clear at all. Fortunately, the valet gentleman was very helpful and told us exactly the right way to get where we wanted to go. Those two women at the desk ruined our stay. Fortunately, the staff at the bar/restaurant and valet gentleman were great. The breakfast was good, but the staff spent most of their time gabbing amongst each other and didn't interact with the guests.

great accommodation and easy walk to the Broadway strip

Awesome olace

Room was gorgeous and the staff were incredibly nice!

Everything was great! The host’s communication was amazing, constantly checked in and made us feel very welcome! The place is very clean and great! Very close to broadway! Easy check in and check out process