Vacations Close To Cumberland Mall

Such a great experience, well maintained property, amazing staff and gorgeous view from our room!

I think guests should be informed about the incidental hold before arriving for check-in. It was frustrating to find out at the front desk that a $400 hold was required before I could receive my room key. This information should be communicated clearly during the booking process so guests can plan accordingly and come prepared with the appropriate payment card. Although I enjoyed my stay overall, the check-in experience was stressful and could have been much smoother with better communication beforehand. I hope management considers making this information more visible to future guests.