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Well Hotel Cebu

Property class: 3.5

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Photo gallery for Well Hotel Cebu

The exterior of the Well Hotel with a modern design, featuring large glass windows and a prominent sign. - Well Hotel Cebu (Cebu City)
A modern hotel lobby with a reception desk, seating area, and glass doors. - Well Hotel Cebu (Cebu City)
A hotel reception area with a reception desk, a sofa, and a coffee table. There are clocks on the wall and a television screen. - Well Hotel Cebu (Cebu City)
A modern ceiling with a geometric design and a central chandelier. - Well Hotel Cebu (Cebu City)
A hotel room with a large bed, two bedside tables with lamps, a mirror, and a door. - Well Hotel Cebu (Cebu City)
Near Colon Street and Magellan's Cross, Well Hotel Cebu provides a coffee shop/cafe, dry cleaning/laundry services, and a business center. The on-site Filipino cuisine café, D Cafe, offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a chair, a TV, and an air conditioning unit.

Superior Twin Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for City Twin Room, 2 Twin Beds

A hotel room with two beds, a desk with a chair, a TV, and a bedside table with a lamp.

City Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Cogon Ramos, a neighborhood in Cebu City, is home to Well Hotel Cebu. Colon Street and Magellan's Cross are notable landmarks, and travelers looking to shop may want to visit Ayala Center and SM City Cebu. Jpark Island Waterpark and Jose R. Gullas Halad Museum are also worth visiting. Visit our Cebu City travel guide
Map
F. Ramos St., Cogon Ramos, Cebu City, 6000

What's nearby

  • A large suspension bridge spanning a wide river, with a densely populated cityscape on one side and open water on the other.
    Mango Square
    12 min walk - 0.6 miles
  • A vibrant market with colorful fabrics and clothing displayed on racks.
    Colon Street
    12 min walk - 0.6 miles
  • A wooden building with a sign reading "Yap-Sandiego Ancestral House" and a sign indicating it is open daily from 9:00 AM to 7:00 PM.
    Yap Sandiego Ancestral House
    13 min walk - 0.7 miles
  • University of San Carlos
    8 min walk - 0.5 miles
  • Osmeña Fountain Circle
    10 min walk - 0.6 miles

Getting around

  • Mactan - Cebu Intl. Airport (CEB)
    39 min drive

Restaurants

  • The Good Cup Coffee Co.
    3 min walk
  • Fiddler's
    2 min walk
  • Ipar's Restaurante Y Bar de Tapas
    1 min walk
  • Workplace Cafe
    1 min walk
  • Mae Krua Thai Cuisine
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee: PHP 220 for adults and PHP 155 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • D Cafe

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 700.0 per night
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately PHP 220 for adults and PHP 155 for children
  • Rollaway bed fee: PHP 700.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Masks are required at the property for guests without COVID-19 vaccination

Frequently asked questions

Is Well Hotel Cebu pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Well Hotel Cebu?

Check-in begins at 2 PM.

What time is check-out at Well Hotel Cebu?

Check-out is at noon.

Does Well Hotel Cebu provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Well Hotel Cebu located?

Located in Cogon Ramos, this hotel is within a 15-minute walk of Cebu Normal University and Colon Street. Ayala Center and SM City Cebu are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Well Hotel Cebu Reviews

7.0

Good

7.8

Cleanliness

7.2

Location

7.6

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 8 out of 37 reviews
Rating 8 - Good. 10 out of 37 reviews
Rating 6 - Okay. 10 out of 37 reviews
Rating 4 - Poor. 7 out of 37 reviews
Rating 2 - Terrible. 2 out of 37 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay while in Cebu.
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Mango ave is about a 15 min walk away, but mango ave is dead now except for uptown. The staff is really friendly and they work hard but the views arent the best, the beds are hard, theres some random ants but i guess thats what you get for $20 per night cant complain
Stayed 16 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy process.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Good everything run Smooth except for the Keycard twice I Went back just to change the key card, And what Happen She move me to the other Room and Good the Doors Open I just Say “OPEN DOOR” The Hotel was in the middle of the City, I Can walk to the Colon street, Jeefney’s every where food are Around the Corner, Fuente Osmeña are walking distance, And everything was Good
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well Hotel is...Well nice!

We enjoyed our 4 day stay at the Well Hotel. My only gripe was the street noise at night only because im a light sleeper. The smaller rooms like rm 301, 401, 501, etc are off the street and seem more quiet.
Stayed 2 nights in Apr 2024
Verified review

4/10 Poor

Disliked: Staff & service

Den of theives

Staff took upon themselves to rob me as I checked out just because they thought I was a “rich foreigner”
Stayed 2 nights in Dec 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Godt som det altid plejer at være
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

The room is ok. Bedsheets and towels are white and still in good condition. However, the a.c in our room needs cleaning. We were sweating in the middle of our sleep because there was no air blown by the a.c. But generally, the room is ok and breakfast is also ok.
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Disliked: Cleanliness, room comfort

有點失望

沒有吹風機 熱水洗到一半沒有了 棉被只有一張薄薄的床單 樓梯間有臭味 浴室很老舊 完全沒有想再訂一次
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

They are nice. They allowed me to check-in early.
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent

it was amazing all staff are good approaching, very helpful
Stayed 3 nights in Jun 2019
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The details in Hotels.com says that the hotel can fit 4 persons, but when we arrived the room was only good for 22.
Stayed 1 night in Jun 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Room comfort
not so good coz the aircon doesnt give enough cooled😟 but the rest is ok!
Stayed 2 nights in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

Overall it was good. Breakfast was good with fresh fruits. Clean hotel. Close to Fuente Osamena. Wifi was good. I was able to do my work remotely.
Stayed 3 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well Done

Well done, Well
Stayed 1 night in Oct 2018
Verified review

6/10 Okay

AC is not good and beds are small

Too hot.
Stayed 1 night in Aug 2018
Verified review

6/10 Okay

Liked: Cleanliness

普通に満足でした！

普通に満足して過ごしました！ 特に、これは？と思うところがありません！
Stayed 1 night in Jul 2018
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Too strict with their WIFI

The Wifi resets everday, so you have to log in with a new password everyday. Their network also blocks you from a lot of sites, so it's impossible to get any kind of work done there. The room was nice and free breakfast was nice, but because of the wifi situation, I will not stay there again.
Stayed 11 nights in Jul 2018
Verified review

6/10 Okay

Liked: Cleanliness
small room, tiny balcony (standing room only), noisy during the night, jeepney stop (local transport) outside the hotel. Limited Filipino breakfast
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick cheque, deposit 500 peso for incidentals which you get back.Breakfast ok but they did serve spam luncheon meat 3 mornings out of 7.Generally breakfast filled me up.
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort
VERY ORDINARY .. HAD A NICE LIFT... FOR THE PRICE THERE ARE MANY OTHER HOTELS THAT ARE MUCH BETTER
Verified review

6/10 Okay

Good hotel, good location

It was everything i needed, easy going and friendly
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good hotel

Had a nice stay at the hotel. Stayed for 4 nights but only twice had a chance for breakfast cause of some convention taking place in the restaurant. That wasn't so hard though, because the location is quite near Robinson's mall and plenty of small shops including restaurants, cafés, laundry, spa etc. are nearby. The staff was, as always in Philippines, very friendly and helpful.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

이제서야 밝히지만 최악이었어

세부에 있는동안 진짜 최악의 숙박이었다. 동생이랑 둘이 방두개나 잡았는데 시내랑 가까워서 잡았더니 체크인부터 최악이었다. 예약하고 갔는데 예약이 안되있다고 생쇼하고 한국으로 로밍걸어서 전화하고 생쇼하다 안되서 현금으로 지불할랬더니 방이없댄다. 그래서 취소해달랬더니 그동안 연락을 받았는지 어쨋는지 그때서야 체크인 해준댄다. 취소할랬더니 어이없이 패널티 1박까고 준댄다. 더운데 1시간 반을 생쇼하고 나니 날도더운데 돌아다니지말고 그냥 묵어야 겠다 생각하고 체크인, 6층 7층 방두개 2박잡았는데 올라가려니 또 엘리베이터가 고장이랜다. 그래서 어쩔수없이 계단으로 오르락 내리락했고 막상 방에 갔더니 내방은 화장실 변기 물이 눌려서 안나와서 물소리 계속나고 세면대 물은 안내려가고 바퀴벌레 나오고 동생방은 에어컨이 안나온다 이 더운나라에서 아마도 방이 없다고 할때 알아봤어야했는데 하자있는 수리해야될 방을 줬는지도 모르겠다 . 그래서 다음날 1박 버리고 다른 호텔가서 잤네요 . 진짜 최악의 경험이었음.
Verified review

2/10 Terrible

Stayed 5 nights in Mar 2026