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Crown Regency Residences - Cebu

Property class: 3

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Photo gallery for Crown Regency Residences - Cebu

An indoor swimming pool with wooden benches and stone walls. - Crown Regency Residences - Cebu (Cebu City)
A hotel room with a wooden ceiling, a large bed, a desk with a computer, and a chair. - Crown Regency Residences - Cebu (Cebu City)
A restaurant with multiple wooden tables and chairs, some with placemats. - Crown Regency Residences - Cebu (Cebu City)
A hotel room with a bed, a desk with a chair, a window with a view, and a potted plant. - Crown Regency Residences - Cebu (Cebu City)
A traditional interior with ornate wooden furniture, a reception desk, and a public telephone sign. - Crown Regency Residences - Cebu (Cebu City)
A poolside bar, a coffee shop/cafe, and a garden are just a few of the amenities provided at Crown Regency Residences - Cebu. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard

Desk, WiFi (free), bed sheets

Standard

  • Sleeps 4
  • Free WiFi

View all photos for Superior Room

A hotel room with two single beds, a wooden nightstand, a small table with a chair, and a window with curtains.

Superior Room

  • City view
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room

A hotel room with two beds, a nightstand with a phone, a mirror, and a dresser with a vase of flowers.

Deluxe Room

  • City view
  • 36 sq m
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior

Desk, WiFi (free), bed sheets

Superior

  • Sleeps 2
  • Free WiFi

View all photos for Superior Room

Desk, WiFi (free), bed sheets

Superior Room

  • Sleeps 2
  • Free WiFi

View all photos for Junior Suite

A four-poster bed with intricate woodwork, a bedside table with a lamp, a chair, and a small table with a vase of flowers.

Junior Suite

  • City view
  • 64 sq m
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Crown Regency Suite

A wooden room with two beds, a nightstand, a lamp, and a wall clock.

Crown Regency Suite

  • City view
  • 297 sq m
  • Sleeps 3
  • 3 Queen Beds
  • Free WiFi

View all photos for Standard Room

A hotel room with two single beds, a wooden headboard, a nightstand with a lamp, and a tiled floor.

Standard Room

  • City view
  • 25 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Cebu City, Crown Regency Residences - Cebu is in the business district. Ayala Center and SM Seaside City Cebu are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cebu Ocean Park. Cebu Botanical Garden and Zoomers Blacklight Mini Golf are also worth visiting. Visit our Cebu City travel guide
Map
V. Rama Ave, Guadalupe, Cebu City, 6000

What's nearby

  • A traditional Chinese building with ornate architecture, including a multi-tiered roof and dragon decorations.
    Cebu Taoist Temple
    3 min drive - 1.0 mile
  • A bookstore with shelves of books and magazines.
    Mango Square
    5 min drive - 1.4 miles
  • Chong Hua Hospital
    5 min drive - 1.4 miles
  • Osmeña Fountain Circle
    6 min drive - 1.6 miles
  • Robinsons Plaza
    6 min drive - 1.6 miles

Getting around

  • Mactan - Cebu Intl. Airport (CEB)
    48 min drive

Restaurants

  • Axis Entertainment Avenue
    4 min drive
  • Domings Ngohiong
    7 min walk
  • Kusina ni Nasing
    18 min walk
  • McDonald's
    4 min drive
  • Zero-X Cafe
    14 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: PHP 500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Paper towels
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Crown Regency Residences - Cebu have a pool?

Yes, this property has an outdoor pool.

Is Crown Regency Residences - Cebu pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Crown Regency Residences - Cebu?

Check-in begins at 2 PM.

What time is check-out at Crown Regency Residences - Cebu?

Check-out is at noon.

Where is Crown Regency Residences - Cebu located?

Located in Guadalupe, this hotel is within 2 mi (3 km) of Cebu Doctor's University Hospital, Cebu Botanical Garden, and Zoomers Blacklight Mini Golf. Our Lady of Guadalupe Shrine and St Patrick’s Square are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crown Regency Residences - Cebu Reviews

6.2

6.8

Cleanliness

5.8

Location

7.4

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 24 out of 146 reviews
Rating 8 - Good. 34 out of 146 reviews
Rating 6 - Okay. 35 out of 146 reviews
Rating 4 - Poor. 30 out of 146 reviews
Rating 2 - Terrible. 23 out of 146 reviews

Reviews

Verified review

6/10 Okay

Luc

Liked: Cleanliness, staff & service
I spent a night there. The bed was fine. It's just that the furniture was run-down, kind of bought at the antique shop. But it was clean and the people of service. Maybe it was a fluke, but I had to ask for the toillet paper, soap and shampoo, which they provided obligingly.
Stayed 1 night in May 2024
Verified review

8/10 Good

Esteban

It’s fine for a night
Stayed 4 nights in Sep 2023
Verified review

4/10 Poor

Cindy Grace

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

needs improvement

I'm in Cebu on Business for a week. I had to cut my stay at this hotel because the place was not very inviting. The handles in the showers were falling off. Then I was late in the meeting because when I was about to take a shower the entire hotel ran out of water because of a broken pipe. There was no advice about the repairs, I only found out when I was in the shower and no water came out. The staff was good but they can only do so much. The hotel needs a lot of improvement and renovation.
Stayed 2 nights in Nov 2023
Verified review

4/10 Poor

Paul

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Think hard

Don't expect hot water! This hotel has about 100 rooms and only about 5 with hot water, and they don't advise the room they check you into doesn't have it until after you are checked in and complain about it to the front desk. After I complained they said oh we could move you to a room with it. When I spoke with the manager he said he advises all guests before check in that they don't have it, however I was not advised and super upset when I went to have a shower. Again after I complained they did move me a room with it, but it definitely wasn't as nice of a room. I will not return
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay here. It was filled with antiques. It’s just sad that this hotel seemed to have less guest and some restaurants/ bars are not functioning. The hall way looks like a hospital hall way. Very sad and scary. But, we did enjoy since we could avoid the crowd and noisiness of the city. It was relaxing. We could use the pool all by ourselves too. Unfortunately, not too much items to choose from the menu since they don’t have enough ingredients in the kitchen.
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

KAREN KATE

Liked: Cleanliness, staff & service, room comfort
The room was average and so as the food in the restaurant. Expect that you’ll have shortage of choices from the menu.
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Cherubim

Liked: Cleanliness, staff & service, property conditions & facilities

Family Vacation

I booked the hotel for my whole family back in the Philippines. They said, the room is clean and big but the AC was inside the bathroom which they can't understand. My nieces and nephews enjoyed the pool. I thought the breakfast was for free for everyone registered as occupants and a buffet. But they have to pay for the kids breakfast, 200 per person additional and was not a buffet breakfast. The staff were friendly though.
Stayed 1 night in Dec 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Extremely bad & dilapidated. Dirty room and bathroom. No Manager onsite.
Stayed 2 nights in Dec 2019
Verified review

6/10 Okay

YASUHIRO

間仕切りが無い

部屋に入ったとたんにカビ臭さを感じた。 浴室、トイレと居室に間仕切りが無くシャワー後の湿気やトイレ使用後の臭いがそのまま部屋にこもってくる！
Stayed 2 nights in Jul 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Great breakfast buffet. A big variety to chose from.
Stayed 4 nights in Jun 2019
Verified review

8/10 Good

rubisita

Liked: Cleanliness, staff & service, property conditions & facilities
Room we got was very spacious, staff was very pleasing, polite. They respond immediately to our problem in our door lock.
Stayed 1 night in Jan 2019
Verified review

4/10 Poor

The Banana Smasher

Liked: Cleanliness, room comfort
Disliked: Staff & service
No one knows what is going on. I would always get a different answer when I talked to a different person. My advice if someone says no keep asking until someone gives you the answer you want. If you want anything done that isn't in their routine or isn't at the exact time they would do it confirm several times. The go to response is ''yes sir'' so have them repeat anything that you want done or any orders. Once again just keep asking because if they don't want to do it they will just make up rules so that they don't have to. Last and most importantly smile and be nice.
Stayed 20 nights in Dec 2018
Verified review

8/10 Good

Verified traveler

Bathroom fixture

Rooms are spacious but toilets need repair due to bathtub leakage
Stayed 2 nights in Aug 2018
Verified review

6/10 Okay

kevin

Liked: Cleanliness, property conditions & facilities, room comfort

Bit far from city but ok

Location is need extra time to go somewhere heart of cebu. But Peaceful hotel environment makes you mote relaxing.
Stayed 2 nights in Jun 2018
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good experience
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Hotel in a cramped location

On arrival the fridge was old and dilapidated then the sink blocked up and when that was fixed water was running out of the tap joints. I asked for a room change and was given one. Better room but it is an average hotel
Stayed 7 nights in Apr 2018
Verified review

2/10 Terrible

vine

Disliked: Cleanliness, property conditions & facilities, room comfort

Bad experienced

I will never ever booked that dirtiest hotel ever. The hotel is vey old with dirty shower that my son almost won't go to shower. Vey bad experienced in that hotel.
Stayed 4 nights in Jan 2018
Verified review

2/10 Terrible

Michel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Indescribable

The worst hotel I ever been in my life. Nothing is good. Just don’t go there
Verified review

6/10 Okay

Verified traveler

Liked: Room comfort

Good

rooms are big and cheap
Stayed 1 night in Nov 2017
Verified review

2/10 Terrible

Sam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Old

Place is very old. It needs to be renovated and modernize.
Stayed 2 nights in Nov 2017
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel

the hotel was old not the same as in photos,but it was cleaned ,good location
Stayed 16 nights in Aug 2017
Verified review

2/10 Terrible

Faisal

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Garbage

Most ugly experience , lie about location , very dirty sheet
Stayed 1 night in Aug 2017
Verified review

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Not a really good experience.

We stayed there for 3 days. Bathroom showers is not working there's no flush in the CR TV is not working also. We called there maintenance several times but there is no action so we need to go to the reception and tell them again the issue of our room and nobody is helping us. Breakfast is good but you need to repeat yourself over and over again so you can get your order right. We are having a hard time to checkout because they lost all of our bills so we need to wait for an hours for them to fix. Poor customer service.
Stayed 2 nights in Aug 2017
Verified review

6/10 Okay

eric

Disliked: Cleanliness, property conditions & facilities, room comfort

old hotel

hotel overdue for make over looks and feels old room big air con good bed good needs good clean in bathroom tiles need attention towels old but still dry no hot water in evening just warm in morning good choise for breakfast plated food and lot of it extra coffee free pool looked good not try hotel is long way from cebu center not many taxis outside on road eatery/bar next to hotel many hotel better in cebu for the price would not stay again
Verified review

4/10 Poor

felbudgettravel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Restaurant is cheap with good customer service

The hotel room was dirty, we were given a room where there were still used towels left and worse is there was a man's underwear left hanging from the door of the CR. Although they transferred us to another room but the first room was traumatic. but i would like to commend the restaurant staff they were all friendly and accommodating.