Vacations Close To Cayo Icacos

It was a bad experience. I won't be back and wouldn't recommend the place to anyone. There are homeless people right outside the entrance gate, constantly approaching guests. The stairs and hallways leading to the room are very dirty, with standing water that makes the floor slippery. There are lights at the room entrance, but they don't work, leaving the area dark. The cleanliness of the room and bathroom left much to be desired. There was no power outlet near the bathroom mirror, so I had to dry my hair while sitting on the bed, looking at my phone screen. The shower area was filthy, with hair stuck to the walls. The bathroom lacks an exhaust fan, so steam floods the room when the door is opened, leaving the floor wet and slippery. We ran out of water, making it impossible to take a decent shower or use the toilet. A terrible experience.

The rooms were nice and it was clean.

The room was exactly as pictured. All the staff were friendly and our housekeeper did an exceptional job cleaning the room each day. The property is in a walkable area and walking distance to the beach.

My husband and I stayed here for our 15th year anniversary and LOVED IT! All the way from check in till check out. We had a little issue with our room’s A/C but that was resolved quickly, professionally and friendly by the manager. Truly, everyone at the front desk superseded our expectations; extra shout out Diane who gives this place an extra spark of life. The owners are doing a great job remodeling and decorating this place but even more with the staff they have chosen all around. We were truly sad to go and will definitely be back!!!

Hotel needs better cleaning. Upon checking in to our room, we found empty water bottles and pills under the bed which could be dangerous for people with children or pets. Under than this major concern, I would definitely recommend.

NOTHING BUT AMAZINGGGG, 10/10! Very friendly & helpful. Arrived in the middle night, confused on where to go & she had to best patience! Also answered on the ring! Stayed on the phone until we got to our destination! Will be booking here again!

Joelis and Carlos were so nice and welcoming. The hotel is very central to the best restaurants and bars in old San Juan. The room was very clean, great A.C and good WiFi and the decoration and vibes of the place were unmatched! 100% recommended