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Pensión Jade

Property class: 3

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Photo gallery for Pensión Jade

A living room with a mural of a European town, a dining area with a table and chairs, a sofa, and a television on the wall. - Pensión Jade (Castro Urdiales)
A hotel lobby with a reception desk, a TV mounted on the wall, a painting of a forest stream, and a floral arrangement on a console table. - Pensión Jade (Castro Urdiales)
A living room with a sofa, coffee table, and two small tables. There is a painting on the wall and a door leading to another room. - Pensión Jade (Castro Urdiales)
A hotel lobby with a sofa, a table with a vase, a glass display case, and a staircase. - Pensión Jade (Castro Urdiales)
A double room with two beds, a wooden headboard, bedside tables with lamps, and a small desk with a chair. - Pensión Jade (Castro Urdiales)
Pensión Jade provides everything you need. Stay connected with free in-room WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Parking available
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Single Room, 1 Twin Bed

A bedroom with a bed, a nightstand, a lamp, and two framed pictures on the wall.

Standard Single Room, 1 Twin Bed

  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, and a TV.

Standard Twin Room, 2 Twin Beds

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

A hotel room with a bed, a shower area, a toilet, and a television on the wall.

Standard Double Room, 1 Double Bed

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Castro Urdiales, Pensión Jade is in the city center and near the beach. Bay of Biscay and Pedregal Seña Santiago reflect the area's natural beauty and area attractions include Centro Cultural La Residencia Pedro Velarde and Getxo Aquarium. Visit our Castro Urdiales travel guide
View more Pensions in Castro Urdiales
Map
Calle de la Ronda, 16, Castro Urdiales, 39700

What's nearby

  • Ostende Beach
    3 min walk - 0.2 miles
  • Santa Maria Church
    6 min walk - 0.4 miles
  • Brazomar Beach
    14 min walk - 0.8 miles
  • Spa Agua Viva
    15 min walk - 0.8 miles
  • Playa Pocillo de los Frailes
    7 min drive - 1.4 miles

Getting around

  • Abanto y Cierbana Putxeta Station
    19 min drive
  • Bilbao Airport (BIO)
    36 min drive

Restaurants

  • Royal Corner
    4 min walk
  • Bar La Fuente
    5 min walk
  • Cafetería Dallas
    4 min walk
  • La Cierbanata
    5 min walk
  • La Dársena
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 10 per day)

Family friendly

  • Crib (surcharge)

Conveniences

  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Heating
  • Individually decorated
  • Individually furnished
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10.0 per day

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Self parking fee: EUR 10 per day
  • Crib (infant bed) fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Is Pensión Jade pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 10 per day.

What time is check-in at Pensión Jade?

Check-in start time: 2 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Pensión Jade?

Check-out is at noon.

Where is Pensión Jade located?

Located in the heart of Castro Urdiales, this pension is within a 10-minute walk of Bay of Biscay, Ostende Beach, and Pedregal Seña Santiago. Santa Maria Church and Centro Cultural La Residencia Pedro Velarde are also within 15 minutes.

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Reviews

Pensión Jade Reviews

7.2

Good

8.2

Cleanliness

6.0

Location

7.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 14 out of 38 reviews
Rating 8 - Good. 6 out of 38 reviews
Rating 6 - Okay. 10 out of 38 reviews
Rating 4 - Poor. 3 out of 38 reviews
Rating 2 - Terrible. 5 out of 38 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and as expected in a city. However, was noisy at night.
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Very small room. Ceiling fan struggled to cool the room. Shower cubicle minute. My 6’6” husband got stuck trying to get out! Hysterical but the shower is basically suitable for a small child. Position perfect. Plenty of shopping and dining options very close, as were main tourist attractions.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. We did not mind the pack of AC in our room.
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Buena
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities
Chambre minuscule pour 2 personnes. Une toute petite fenêtre donnant sur une cour intérieure. Pas de luminosité. Impression d'être dans un placard. Evier de la salle de bain fissuré. Porte-serviette rouillé. Humidité. Rentrés dans la chambre en fin de matinée, notre hôte a frappé à la porte pour nous faire sortir pour faire le ménage. Après 2 nuits passées dans la pension Jade, nous avons décidé de prolonger notre séjour à Castro Urdiales dans un autre hôtel
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Buena relación calidad/precio
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpia y camas muy cómodas.
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pesimo

Pésimo en todo
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo fenomenal, limpieza y atencion recepción
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness
Las escaleras son demasiado altas e incómodas.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendable y se encuentra en muy buena zona.
Stayed 2 nights in May 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo más LAMENTABLE que me he encontrado nunca. Literalmente la atención al cliente NO EXISTE. He estado una semana intentando hablar con la dueña, y me ha cogido el teléfono un solo día para decirme de malas formas que se iba a duchar y que empezaba a atender a las 11, cosa que no fue así porque jamás volvió a responderme. Patético.
Stayed 1 night in Aug 2023
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
En pleno diciembre en la habitación hacía mucho frío y había poca ropa en la cama. No tenía encendida la calefacción. Noche fría
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small pension in Castro-Urdiales

Very limited space in Castro-Urdiales for pilgrims of the Camino de Santiago, so I booked this pension last-minute and it was perfect! Great location in town and to the Camino.
Stayed 1 night in Oct 2021
Verified review

6/10 Okay

Disliked: Staff & service

Mittelmäßig

So lala
Stayed 1 night in Sep 2021
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Petite chambre

La chambre est très petite et bruyante. Du coup le lit est petit si on fait plus que 170 cmon dépasse. Sinon la personne que nous avons vu est avenante. Le parking est celui du port mais avec un meilleur prix.
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la propietaria Jade. Te hace sentir como en casa.Un encanto
Stayed 1 night in Feb 2021
Verified review

10/10 Excellent

En plein centre ville de. Bien situé avec plusieurs services autour
Stayed 1 night in May 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BED BUGS AND DISHONEST STAFF!!!

I checked in here three days ago and, being a pilgrim, the first thing I do is check under the sheets for bedbugs. For the first time on any of my Camino, I find them! I take pictures. I show them to the woman in the reception. She pretends as if she's surprised but it was crystal clear that she was lying. She then says she understand if I don't want to stay and that I should call hotels.com for a refund. She then refuses to reply or talk to hotels.com for three whole days and then claims that I have never said anything about any bedbugs, but that I didn't want to stay in the room because it was...(wait for it)...TOO SMALL!!! When has a pilgrim who is used to sleeping in bunk beds with 30 other pilgrims ECER left a room they've already paid for because it was simply too SMALL? I've reported her to the council and the police and am going to email the albergues in Bilbao and Portugalete and ask them to warn pilgrims about her pension. Not only does she not care about that she spreads these bugs all over the Camino, makes pilgrims pay huge sums of money to sanitize their homes when they bring them with them, but she actually sinks so low as to LIE to keep a petty payment for a single room. And she has the Camino shell on her website. This woman has a religious symbol on her website in order to lure pilgrims in.... I'm so angry.
Stayed 1 night in Sep 2018
Verified review

10/10 Excellent

Buona pensione.vicino al centro.accogliente.
Stayed 1 night in Aug 2018
Verified review

6/10 Okay

Buena atención y muy buena vocación para alguien Que busca habitación económica
Stayed 1 night in Aug 2018
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Stayed 4 nights in Feb 2024