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Cloudside Hotel

Property class: 3

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Photo gallery for Cloudside Hotel

A snow-covered residential area with houses, a greenhouse, and a mountain backdrop. - Cloudside Hotel (Nelson)
A sunlit room with large windows, two chairs, a small table, and a colorful striped rug. - Cloudside Hotel (Nelson)
A cozy living room with a gray sofa, a dining area with a kitchen, and large windows offering a view of greenery. - Cloudside Hotel (Nelson)
A modern living room with a dining table, comfortable seating, a view of a cityscape, and a balcony with a view of the mountains. - Cloudside Hotel (Nelson)
A wooden deck with potted plants, a pergola, and a view of a mountain. - Cloudside Hotel (Nelson)
A rooftop terrace, a garden, and laundry facilities are just a few of the amenities provided at Cloudside Hotel. Stay connected with free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Economy Room, 1 Double Bed

A bedroom with a bed, a desk, a chair, a ceiling fan, and a window with blinds.

Economy Room, 1 Double Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Mountain View (Private detached bathroom)

A bedroom with a bed, a chair, a TV, and a large window with a view of greenery and mountains.

Standard Room, 1 Queen Bed, Mountain View (Private detached bathroom)

9.8 out of 10
Exceptional
(14 reviews)
  • Mountain view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Garden View

A bedroom with a bed, a dresser, a chair, a ceiling fan, a TV, and a bathroom visible through an open door.

Standard Room, 1 Queen Bed, Garden View

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Terrace

A modern bedroom with a large bed, a nightstand with a radio, a chair, and a desk with a lamp.

Executive Room, 1 King Bed, Terrace

10.0 out of 10
Exceptional
(12 reviews)
  • Garden view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Terrace

A bedroom with a large bed, a wooden nightstand, a ceiling fan, a window with curtains, and a view of the outdoors.

Deluxe Suite, 1 King Bed, Terrace

10.0 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 Bedroom, Connecting Rooms, City View

A bedroom with a bed, bedside tables, a ceiling fan, and a window.

Family Suite, 1 Bedroom, Connecting Rooms, City View

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Kitchenette

A bedroom with a bed, bedside table, chair, and a window with curtains.

Apartment, 2 Bedrooms, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • 59 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Panoramic Apartment, 2 Bedrooms, Kitchen, Lake View

A bedroom with a bed, a wooden bench, a sofa, and a dining area with chairs and a table.

Panoramic Apartment, 2 Bedrooms, Kitchen, Lake View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 77 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

About the neighborhood

Located in Nelson, Cloudside Hotel is in the city center. Kokanee Creek Provincial Park and Cottonwood Falls Park reflect the area's natural beauty and area attractions include Baldface Lodge and Nelson Streetcar #23. Discover the area's water adventures with fishing nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Nelson travel guide
Map
410 Victoria Street, Nelson, BC, V1L 4K5

What's nearby

  • A rocky stream with a waterfall and lush greenery.
    Cottonwood Falls Park
    3 min walk - 0.2 miles
  • A skier in a yellow jacket performing a jump on a snowy mountain slope with tall evergreen trees.
    Baldface Lodge
    5 min walk - 0.3 miles
  • A bridge over a body of water with mountains in the background.
    Kootenay Lake
    12 min walk - 0.7 miles
  • Touchstones Museum
    3 min walk - 0.2 miles
  • Nelson & District Community Complex
    6 min walk - 0.4 miles

Getting around

  • Castlegar, BC (YCG)
    34 min drive

Restaurants

  • Starbucks
    2 min drive
  • Kootenay Baker Cafe Coop
    2 min walk
  • Smash Burger
    2 min walk
  • Main Street Diner
    4 min walk
  • Oso Negro café
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Ski shuttle nearby
  • Free self parking on site
  • Limited onsite self parking

Things to do

  • Ski storage

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Built in 1900
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite premium channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Cloudside Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Cloudside Hotel?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

What time is check-out at Cloudside Hotel?

Check-out is at 11 AM.

Where is Cloudside Hotel located?

Located in the heart of Nelson, this hotel is within a 5-minute walk of Tea Garden Salon & Spa, Bodhi Day Spa, and Touchstones Museum. Nelson Museum, Archives & Gallery and Baldface Lodge are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Cloudside Hotel Reviews

9.6

Exceptional

10

Cleanliness

9.6

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 456 out of 555 reviews
Rating 8 - Good. 82 out of 555 reviews
Rating 6 - Okay. 11 out of 555 reviews
Rating 4 - Poor. 4 out of 555 reviews
Rating 2 - Terrible. 2 out of 555 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This place was so much better than I expected. Very clean, cozy room and comfortable bed. It is also walking distance to cafes and restaurants. Would definitely stay here again!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! Loved the location, loved the Heritage Building, loved the staff. Very friendly town.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful character building, Very close to all the restaurants, shops and bars. Staff was very friendly and helpful.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was utterly charming! The room amenities were great; the Keurig coffee machine was very much appreciated and it was nice and quiet. Having parking available thru the Cloudside hotel was a plus!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cloudside is a beautiful property only a block away from restaurants, shopping and nightlife. It was the perfect location and the staff was so welcoming and helpful.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Felt like we were somewhere in Europe!! Fantastic Staff and Amazing Room!!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff was always very polite and helpful. In fact, we left two cables for our various gadgets in the room; they let us know and were very kind to post it in the mail.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and loved the character of the Cloudside. Sitting on the back deck in the morning with a coffee and muffin from a nearby coffee shop was wonderful. We’ll be back!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at Cloudside!! The location was excellent!! Gigi was very helpful as well!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and had great AC as it was very hot out.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well located and super-charming. Gigi was very helpful and friendly.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, awesome rooms, spacious and clean. Very friendly staff, great central location.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well positioned in town to walk comfortably and conveniently to all shops and restaurants.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Quiet/clean room with easy access to town with friendly staff.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond to help
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Great location, clean, and quiet.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, awesome staff, very friendly, cool building, good value, and room was nice with good amenities, good bed, would recommend to anyone.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely small hotel in the heart of town. Well maintained and charming. Friendly staff. Multiple patios/decks for enjoying a bottle of wine or backgammon game in the summer. Only downside was a lot of stairs to get into the hotel, but there is a back entrance with fewer stairs once you check in.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Simple, quick and super friendly staff!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, with great bedding and walking distance to restaurants and bars. Would definitely recommend this hotel!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location and accommodations if you’re wanting to stay in Nelson
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Best location & very nice historic hotel
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was set, service was perfect.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Neat little hotel with just a few rooms. Upscale and nicely appointed. Lots of charm without feeling like you’re staying in a super old property. Very close to downtown and all the shops and restaurants. Only drawback is parking can be a chore if they’ve got a full house.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in Mar 2025